[Guild Wars iOS] War of the Heavens

[Jello]

You would think that, wouldn't you (I did). Problem is it was 30% through the entire battle; regardless that we defeated the guardian.

Timing issues are off as well. I defeated the guild sentinel in the 1 battle i was able to do, and the rest of the guild opened up for me, but the rest of my guild showed the sentinel still up fo another 3-5 minutes! Sometimes i show our guild is in war, but if i get in, it shows we're not!

[quantumace]

so I can get into guild wars when my guild isnt in battle. but once we go into battle the game force closes. I'm so happy I have spent so much money on this game and getting ready for guild wars and not being able to participate.

Same for me. Things have improved enough that I can usually get into the game within a few tries, and even access the guild wars screen when there is not an active battle. The moment a battle is started, everything shuts down.

I have tried every possible solution, other than completely wiping my phone and resetting it to factory defaults, and trying to play without reinstalling anything else.

[Revelate]

Hi Everyone,

We recently pushed out some fixes to help mitigate the issues that you're all experiencing. If all else fails, try restarting your device fresh and it should help with some of the crashes. We're still deeply looking into this and have very good leads. I apologize for the inconvenience and trouble that you've experienced. Hopefully, less crashes, let me know if that's the case.

Btw, thank you to everyone that has provided some insight and info to help us tackle this.

My personal experience post updates: I can now get into the game reliably regardless of whether a war is declared by my guild or not - thank you as that is a vast improvement over previously.

Guild Wars is still non-functional: couple reboots and testing on both Wifi and 3G (iPhone 4S) I crash in one of two places:
- Immediately after clicking the Guild War button when it's connecting to the next information screen
- After connecting to the Guild War information screen, and trying to pull up the opponent guild's member list. I never get past this point in any of the combinations of restarts and connections I have available.

I can connect to the GW screen when war is not declared, but not during. Still not getting the data back to my client in what I assume is under a timeout value in order for the app to remain functional.

[NinJaPaN]

So we're preppin for a war (about 4-5 mems) we let our lowest mem declare and we get RR itself;
Gotta admire their dedication to go at it non stop theyre relentness, gotta admit we only have approx 5 mems that can participate due to the bugs, n RR has easily 10ish, so thats lucky for them; not saying if we had as many active mems we would win (hell no lol); but its just stating the facts of the difficulties for guilds to use their full potential;
Anyway, bottomline, if u have many (active) members that are willing to spend gems for 60 mins u end up on top,
No way anybody who doesnt follow that strategy will be in the top 1-5; our GC is getting pounded like a **** in Manilla,

But anyway credit were credit is due, im shivering what will happen if/when RR can use all members,

Ps, i did get the opportunity to kick eunuchorns ass a couple a times, nice earth/water e/fire f/wind lineup

Cheers

[Sarn]

You DO have the right to vent in anger, much like angry patrons that may come to my bar, Yes. But like them, just because you are angry or have previously bought beer or spent money in my bar (buying gems for whatever), doesn't mean you deserve anything in return, or compensation, like many are asking for, when something goes wrong. Sure, I MIGHT do something to compensate you. Maybe give you a better glass of wine since the one you ordered is out. But to be a prick and demand that I give it to you... nope, not in my bar.

There is one big problem with your analogy. In this case people have spent money buying gems, only to have the game crash, through no fault of their own, and lose the energy that they paid real money to obtain. Using your example above, it's akin to someone buying a drink, then the waitress spilling said drink. In this scenario would you replace
their drink free of charge, or would you tell the customer tough luck and make them buy another?

[NinJaPaN]

78k vs 5k, lol

[Rozelda]

So what is happening?
I'm unable to participate in GW, but can (now) play the rest of the game.
Do I continue to try to lvl up, craft armour, fight boss etc, or will it be futile as the game will roll back & I'll lose what little progress I've made?

[Musketeer]

OK, 27 hours after Guild War started, I can now access all parts of the game I did before the War, except the War itself, That hangs on the connection screen and crashes. I was able to clear my Gold production, arena foints, and fight the Epic Boss twice (due to a 5ee drop). Might still reach 43 if the game stays stable for me.

Checking Guild Chat it looks like four of our Guild of 40 can access the War enough to actually fight. The Guild Master and myself (Sentinel) are not amongst those four. There is no current war so I cannot say how connection would be if there were one, but certainly no better.

The last battle vs. Centurions showed we lost by a margin of 37,153 to 303. Some of that is their superiority, but a lot of it is that we had only one or two active players.

Their total War points at that time were 558,019 to our 63,317.

[Bryanv2]

I can get into the game now. But everything Guild war related still crashes. As soon as the '"Battle frenzy bonus!'' poped up, I was forced to press ''go'' and it crashed again. As soon as that went away I could actually do the usual stuff finally cause the ''Guild war started'' pop up is also gone

Wish I could enjoy the war

[Papa3G]

The Rainbow Room is unstoppable. They already claim the title before the war end.
What a big gap. It seems they don't have any problem at all.

[Rozelda]

Now I can't even connect

[Penelope Dragon]

Hi Everyone,

We recently pushed out some fixes to help mitigate the issues that you're all experiencing. If all else fails, try restarting your device fresh and it should help with some of the crashes. We're still deeply looking into this and have very good leads. I apologize for the inconvenience and trouble that you've experienced. Hopefully, less crashes, let me know if that's the case.

Btw, thank you to everyone that has provided some insight and info to help us tackle this.

After 24 hrs can now get into the game. Phew. But with hope I then declared war... & its crashing me out again. Not the whole game but just the guild war screen. Hope my guild dont hate me for starting a war I cant fight!!

Friend code is XBD RNY WBW

[Racenec]

This is a serious problem. I try and play it crashes. I send a message to my guild members it crashes. I try and fight someone from another guild it crashes. It's causeing us to slowly fall behind. Some of my guilds members can't even participate! I hope these issues are solved soon. And maybe some compensation to all the players who've been affected.

[Penelope Dragon]

Gotta laugh at some people *****ing about RR winning. Its very likely they would anyway so not a relevant argument to the technical issues we are experiencing.

& as for compensation??? Well how does compensating everyone (which is what they would have to do) help those who have been severely affected? ie could not play the game at all for 24 hrs. If everyone gets the same compensation across the board eg 20 gems... then those that werent affected get the same bonus..
Definitely need to compensate people who bought gems & lost them however, because the exchange of money in this world means as a company they must deliver the product.

Either way, its a massive DISASTER the roll out of Guild Wars & GREE should be quite shamefaced at its lack of preparation.

[busteroaf]

Prove that more than half of you are affected like the rest of us? Last time I've checked, it was your guild who was proven guilty of cheating/hacking, who had players banned (even after King, and some of you guys keep claiming there was only one? Right, try convincing yourselves and the community), including those gem spenders who were given warning for cheating in game. So I/we have every right to doubt whatever it is that you're claiming.

Why not put another post and the guilty asking WiseOne to close it down, your GM Eunutroll trolling it? Nice try. Good at Winning or known guild with Hacking/Cheating/etc. magical abilities? Pick your choice, lol!

Mark Mark Mark... I asked how you knew that more than half our guild was participating and able to play, thus, you know, less affected than everyone else like you said we were, and yet you jump right back to cheating and glitching, and bulk assumptions of the guild as a whole. Why? Do you have something against us? Did your mom not love you enough as a child? Or it is your assumption that since RR was found to previously had a cheater, that now we're all cheaters and thus, we can actually log into the game because its a conspiracy and Gree is secretly letting cheaters/glitchers/hackers play. Also, since you still have yet to provide any evidence to suggest that we currently have cheaters, I will ask nicely, please, stop posting derogatory posts like this or I will simply stop asking TWO to lock your threads, and instead ask him/her to just ban you.

Please, re-read the statement I posted. I asked to prove how YOU, Mark, know more about how many of our players are actually able to access the guild wars? I followed that up by saying, why not make a post about how you know so much. Also, since I asked for TWO to close the post, are you calling me a cheater? Please, please, oh please right now, tell me how I, have cheated. And like you said before, to my face. Post any sort of info on how I've cheated, and I will quit the game right now.

There is one big problem with your analogy. In this case people have spent money buying gems, only to have the game crash, through no fault of their own, and lose the energy that they paid real money to obtain. Using your example above, it's akin to someone buying a drink, then the waitress spilling said drink. In this scenario would you replace their drink free of charge, or would you tell the customer tough luck and make them buy another?

If people spent gems on energy, tried to use said energy, and lost it, then yes, they deserve a refund. If they do it repeatedly, they're idiots, and then don't deserve more than one chunk of gems refunded. They are also in the game, so they have a step up already on the people not in the game. Not that it matters, but its a step above others at the moment. Just saying. I don't disagree with any part of your statement. So yes, if someone bought a drink, and my staff member spilled it, or even if they didn't and the guest did, more often than not, yes, they would get another drink. The drink gets spilled a few times, no.