Quote Originally Posted by Mslo View Post
Hi Relic, at Stormsurge guild ( iOS) we are looking for any help we can get for our GM Gaeb. During raid on 5/16/2015 SSGaeb was leading top player and his account crashed. He had a syncing message and error code 100204. Urgent tickets to Gree produced no action. Our GM Gaeb is very important to Stormsurge guild and he is a really great leader. Not to mention the money - the many many days spent devoted to KnD then bam account gone! No explanation from Gree. Our trust in Gree has eroded. Please help SS Gaeb at Stormsurge guild.

Hello, this issue can be resolved with the account owner if they send in a support ticket. Please generate a support ticket in-game or through here: https://games.gree-support.net/anonymous_requests/new

If you feel like your ticket is being overlooked please contact either Relic or Bolt with the ticket number and they will look into it.