I was a member of FC for a brief period. I believe I had an infinitely better relationship with customer service than they did because I had a good relationship with Gree employees. I don't believe this had anything to do with the amount I've spent on this game because I know they've spent much more than me. Did I have preferential treatment? Possibly. But I do know the preferential treatment was not because of how much I spent, but because of how I treated the Gree employees working their butts off to assist the players in this game.