So I guess it was a 'glitch' when Steve Harvey awarded the crown to someone else? At least Miss Universe did the right thing and stopped the show and corrected their mistake.
If Gree and the 'poor me' players of the forum are successful in redefining the word glitch to include examples such as buying gold from the store, than they can put the blame on the players and try to justify their actions. A reasonable person would know that this is not even remotely considered a glitch and Gree should own up to their mistakes and refund the money to everyone that was scammed by this bait and switch (I did not buy any gold). They should have stopped the game at the time to make a proper fix, but they didn't do that and there's no way they could now. Bottom line: We have to live with the fact that some players and syndicates got a boost from this mistake, but Gree should take back the items that were in this package and refund the full purchase price. I don't think they'll be able to fix all the other errors they created by not doing a clean fix right away...