Enough of the gender discussions, please. [thread hijack].
Back on point and to address a concern:
How about staff makes an internal form so that every time Bolt or some other CM has to apologize on the forum, they request to management for the distribution of 100 gold to all of the players as a goodwill gesture.
Or, like a swear jar, every time a CM has to apologize en masse, the developers or project manager has to put in $1000. Proceeds go to hiring actual QA.
I like the CM staff. They have a most difficult job of being the scapegoats and the arbiters of a long-running con. They didn't start it, but man, are they dealing with it.