Sorry to see there are still issues for you. It is really disheartening.
By now (my)/the perception is Gree probably knows nothing of your lost account. Perhaps it is becoming a stall tactic to fabricate, who knows what.
Fact of the matter is, Gree service stinks, 0/10. I've had my own ticket in for a long-time, but nothing compared to lost accounts.
When are the top guilds, and others, finally going to band and make a lasting statement to prove our point? This would be a wonderful New Years resolution!