Quote Originally Posted by Junky View Post
Clemintine, Allow me to provide the "ground truth" to you you post.
No, this thread started on Saturday, I replied on Monday that this is our highest priority.
What this means is Gree has decided their time is more valuable than ours; or at least that is how any reasonable and prudent person would take it.

Don't worry, I have screenshots Apple, Google, and my lawyers love when you make my case for me.
I do understand your frustration, but I also want to assure you that the Customer Support team has been working on transfers and lost accounts all weekend. Remember, just because myself or someone doesn't post here doesn't mean that they aren't working over the weekend. Not everyone is in the forums, particularly our Customer Support team, as they are too busy responding to tickets.