Thanks for at least taking the time to reply. I have not bothered sending in a ticket as a generic response would infuriate me even more.
Just a bit of feedback though in case it's a mods role to pass it on, for those out of the game for around a month it is almost pointless getting back in as their stats will be 50-150 million short of where they were. Current syndicates will start removing if not already. Even some loyal members will find it tough as they will not be able to now compete at the level they were previously. Gree really need to put a hold on buffed items until such time as the issue is fixed. This will at least minimise the damage. I know players who can still get in will cry (I have 2 devices that can) but the game itself needs active participants and losing so many puts the game at risk. I'm really surprised that Gree hasn't tried updating back to an older version until they can sort out the issue.