Current Modern War Crash Status Update

[-Commando-]

Automatic, no update required.

What will it show in the "About" screen to let us know that we have the fix installed? After restarting my Iphone 4S I have: Version 4.5.2
Content Version mw_20141107_42642
Build 452.4.0

[AfterHours-Oliver]

documents and data set = 21.3 MB modern war 4.5.2 app size 88.0 MB I still cannot get into the game

Wi fi or 3G for those still having problems?

[Bluehavana2]

IPad mini 16gb wifi, ios 8.1, MW 4.5.2 loads slower but appears ok
Ipad 3 64gb wifi, ios 8.1, MW 4.5.2 seems ok

Still no ltb, but reasonably happy for now

Fyi, there is no longer a 'no vids' pop up. If there are gold vids available it will redirect to them as before

[FYV]

I turned the sound off in settings and got much better response times. Had been having the app crash all the time and having to wait 30-60s between each tap (ie unplayable). Touch wood seems ok since sound off. Might be just coincidence, but one for the developers to look at....

[Agent Orange]

documents and data set = 21.3 MB modern war 4.5.2 app size 88.0 MB

Thanks, looking like something in the docs and data set is preventing the app from running. On my dead iPad I only get to 10mb of data.

[amjann]

Wi fi or 3G for those still having problems?

I got (fast) wifi

[Demolisher VFF Rebels]

I deleted the game and re-downloaded it.

It said loading new data and got to 100% .... sat there then crashed.
I loaded a second time and it said "Connecting to server..." for about a minute (maybe more) then I started to hear the music for about another minute then it loaded.

I got to see all of my raided buildings that I hadn't been able to cash for a while.

It looks like it's working... Remains to be seen for how long.

Yea exact same is happening to me

[Rolinz]

Ok, we have located the problem on our servers. The fix should hopefully be out in the next hour or so.

There is one known issue with this: You may see odd results with the ‘Most Recent’ sort function in their inventory.
Rest assured you are receiving all earned items, even it the items do not immediately appear in the ‘Most Recent’.

We cannot stress enough our apologies over this update and thank you all for your patience and understanding as we worked on this matter. We are going to supply everyone with the following compensation in a pop-up over the next couple of days. (It may take a couple days as we have a Veteran's Day gift going out today.) That compensation is as follows:

-30 Energy
-10 Frontline Units
-A special "I'm Sorry" tank

Again, please let us thank you for your patience and understanding on this.

EDIT: This will not require an update to the app as it is on our backend of the servers.

I appreciate GREE trying to make up for all of these recent problems but I hope the "I am sorry" tank is not a "sorry" excuse for a unit. And the frontline units are not the "sorry" not worth deploying units.

I still have a problem with never even receiving the free energy refills we recently were given. My other account got it but my other one did not. So I just gave up following up.

I did submit a ticket for my missing energy refills that disappeared from my inventory. I sent a ticket and I got the cut and paste, you ticket is closed because the issue has been resolved or they are working on it.

It has not been resolved and I replied to the ticket. No response but I got a customer service survey. How do I get my missing energy refills? Is my ticket going to get ignored until I give up?

Should I wait 2 more weeks? This all started when the iOS update screwed everything up.

[Okie]

I am getting sick and tired of this, been playing the game for about 4 years now (sic), 3 updates and no joy, been on the phone with Apple for the last hour and they say my iPad is fine and so is os so the only problem is the app. I've had 2 messages from customer support 2 hours apart saying the same damn thing and i still can't get into the bloody game. FIX IT and do it well! I'm a programmer and I would be looking for a new job if I worked the way u do!

[I Will Merc You]

....anyone else find it wild that someone can play a game for 4 years...when the game is only 3 years old......

[dan2407]

Tadaah you are next to useless, three times now you have told us it is fixed when it clearly isn't, why don't you and your programmers stop being absolute cowards and tell us the problem is way bigger than you thought it was, oh no wait because then there would be massive refunds from apple. Why not tell us what is actually wrong there are probably programmers on this lobby who are better than the ones trying to fix who will probably be able to help!!!

[Bubseg]

Iphone4s. Ios 8.
327mb. In total. Runs fine.

[Okie]

....anyone else find it wild that someone can play a game for 4 years...when the game is only 3 years old......

Bug off! Dude

[Web323]

Still not working iPhone 5 with current app update

[J1mcrane]

Tadaah you are next to useless, three times now you have told us it is fixed when it clearly isn't, why don't you and your programmers stop being absolute cowards and tell us the problem is way bigger than you thought it was, oh no wait because then there would be massive refunds from apple. Why not tell us what is actually wrong there are probably programmers on this lobby who are better than the ones trying to fix who will probably be able to help!!!

I'm just as frustrated and P'd off mate, but I don't think it's Tadaaahs fault, she's only relaying what she's been told.