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  1. #31
    Elita's Avatar
    Join Date
    Sep 2013
    Location
    San Francisco
    Posts
    253
    Hi Guys,

    A fix has been deployed for Android players. iOS will continue to experience the issue until the update goes out for them as well.Android players will need exit the game completely and go back in (no delete/re-install necessary). EB energy lost before the fix is still being reimbursed and will continue to be reimbursed for iOS players. Your tickets will be closed as "resolved" once energy is credited because customer service cannot do anything further at that point other than credit.

    ANDROID PLAYERS: If the issue still occurs after installing the fix as indicated above, please state that in your ticket. Thanks!
    Last edited by Elita; 09-04-2014 at 03:03 PM.

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