Epic boss Energy Issues

[Kakarot]

Scabs, it might happen again to you and what's then? I had the same issue 3 times (!) during Cosmos Dragon and 5 elements it's still missing so I can't get the plus version. That's a pain in the A.

[Florins]

Just lost 6 (+7 considering I can't defeat it anymore) epic boss energy due to a crash on the moment I defeated the lvl 37 boss. Boss was at like 9k hp left after using 7 energy, and beated it using 6 energy. Game crashed before the drops and when I relogged boss still has 9k hp left and my epic energy I used to kill was gone.

[Bigtaff]

During 2013 your team ran a poll for improvements in the game. Are you going to roll out any of the choices
that was voted on?

[Smiley80]

This happend to me 2-3 times, however when the game would re-load i would get everything back

[legalious]

I encountered something similar last night.

Used 3 energy to attack, finished attack and had to reload. Once reloaded I was missing my energy, and it did not count towards boss win. The boss timer was still active, but I was out of energy.

I did send in a ticket.

[B Legit]

I encountered something similar last night.

Used 3 energy to attack, finished attack and had to reload. Once reloaded I was missing my energy, and it did not count towards boss win. The boss timer was still active, but I was out of energy.

I did send in a ticket.

This happened to me one time also. Sounds like same exact thing, I beat the EB, but it used my energy and didn't give me a win. I think it had something to do with losing network connection during the fight or right after. Whatever it was, it didn't come back again after that.

[country76022]

Let's see I spend 40+ gems on boss energy for the sale it used my gems but aftera couple fights energy disappeared so is this how the company does business, offer product,sell product, take away product and no refund

[B Legit]

Let's see I spend 40+ gems on boss energy for the sale it used my gems but aftera couple fights energy disappeared so is this how the company does business, offer product,sell product, take away product and no refund

Wow, I have literally NEVER had epic boss issues before the update. As soon as it updates and says it fixed all EB energy issues, I lose 25 energy for the fist time ever. WTF!?!?! I am #4 on the leader board, was thinking of pushing in to top 3 but not after that.

[Dark Tantra]

Lost EB energy three times today already AFTER the patch...would love to see the gem equivalent back in my pocket. It also makes things very tight to get to 43 since I'm relatively new and just starting to build up my armors.

[Clementine]

Lost EB energy three times today already AFTER the patch...would love to see the gem equivalent back in my pocket. It also makes things very tight to get to 43 since I'm relatively new and just starting to build up my armors.

Just wanted to let you know the Development Team is currently working on the Epic Boss energy loss issue as we speak!

[B Legit]

Just wanted to let you know the Development Team is currently working on the Epic Boss energy loss issue as we speak!

Clementine, can you please explain why the update stated that the EB energy issues were fixed, yet now I am seeing more issues that before, including with myself. I lost 25 energy, did not submit a ticket because, well, that hasn't worked for me for anything in the past (still waiting on 250 gem refund from first raid).
I just am baffled at how they stated the EB issues were fixed and now there are more than ever...

[Iron Man SH]

Just wanted to let you know the Development Team is currently working on the Epic Boss energy loss issue as we speak!

Am I going to get the 120 gems that I spent on 180 energy back? Support closed my ticket.

[Dianish]

Am I going to get the 120 gems that I spent on 180 energy back? Support closed my ticket.

The best you can do is to request a refund through Google Store. If you bought the gems that is. If not, you cant do much. Its Gree

[Iron Man SH]

The best you can do is to request a refund through Google Store. If you bought the gems that is. If not, you cant do much. Its Gree

Thanks for the great advice. After several more replies to Gree that all got ignored, I got a refund from Google and they advised me not to give Gree any more money. That's very good advice to follow.

[Kakarot]

Thanks for the great advice. After several more replies to Gree that all got ignored, I got a refund from Google and they advised me not to give Gree any more money. That's very good advice to follow.

Google support rocks.