Out of curiosity, any team that had to redo a level (ie: spend gold) do to it not counting (and the team also sent a ticket) ever get a response or credit? Mine got a response immediately that the issue was resolved and we got the final prize (which was not true) and we got no credit back. Naturally, being foolish like the others, we had to fix the issue the old fashioned way - redo the PUCING level. Thanks gree.