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Quote Originally Posted by Relic View Post
I understand the frustration. I've been a gamer for most of my life and know how it feels when things aren't functioning properly in a game (it got really ugly at my house with Diablo 3's launch fiasco) so I've certainly been in similar shoes as yours.

As the Community Team works as an intermediary between you and the developers, we'd appreciate that frustration is stated civilly. For one, it's just a more effective way to communicate, but it's also a better way to draw new people to the community. New members who come to the forum will shy away when they see insults, and it benefits all of us to have our community grow.

It hasn't gone unnoticed by the Community staff that your (the community's) harsh reactions are because you all are very passionate, and a passionate community is a great thing to have! It's just a bit disappointing to have a bright, articulate, group such as yourselves resort to name-calling and inappropriate language. We know you're better than that, it just gets lost in your unfortunate and understandable frustration with the game.
I loved Diablo.

But don't get all sensitive about wording. We are grown ups. Don't take it to heart. Take the core message. Sticks and stones. Getting hung up about a few choice words....really?. Compared to years of head slamming into a desk every time we see a "new and improved change" your complaint is not one that ranks highly on anyone's list. We tried civil, it doesn't work. You want us to talk politely to the people who screw us over at every chance?. Did you want to speak kindly to blizzard when Diablo wasn't functioning as it should?