Lost Progress after re-Downloading KnD
Today I lost progress at the worst possible time. I'm not sure what caused it exactly but I've narrowed it down to 2 possible reasons. A user or server error.
On the last day of the event Phyrus the Dragon I had enough materials to craft my second Phyrus. First i needed to enhance the first Phyrus to be able to craft the + version. If successfully crafted it would be the last ancient dragon armor + version I need to be awarded the BKai+!... I lost my progress when Verizon told me i should do a factory reset because I couldn't send/receive texts. BEFORE the factory reset I changed my knights armor to save the game to GREE's server(2nd Phyrus was craftable before changing armors). While
looking through a forum on here I found this tip (I now fear they failed to mention you need change your main knights armor for it to work) . It seemed like a reliable
way to save to the server because I was able to test it. By changing the knights armor, un-installing and re-installing KnD the progress was the same. After saving I did a factory reset, set up my phone and was able to
send and receive texts. I re-downloaded my apps opened KnD it loaded my account but the recent progress i made was gone!! I lost a rank but most importantly the remaining materials I need to craft the second.
Like I said earlier this the last ancient dragon armor + version I need to be awarded the BKai+. It is not pleasant to say the least about losing this reward at the last moment. I don't expect GREE to do anything about this because I think the lost progress was caused by me not GREE. It seems very likely I spent countless hours in order to obtain this armor in vain... :'- (
Questions:
1) Did this happen because I didn't change my main knights armor!?!?(plz say no :$)
2) How will GREE respond to my ticket?
Lost Progress after re-Downloading KnD]
Today I lost progress at the worst possible time. I'm not sure what caused it exactly but I've narrowed it down to 2 possible reasons. A user or server error.
On the last day of the event Phyrus the Dragon I had enough materials to craft my second Phyrus. First i needed to enhance the first Phyrus to be able to craft the + version. If successfully crafted it would be the last ancient dragon armor + version I need to be awarded the BKai+!... I lost my progress when Verizon told me i should do a factory reset because I couldn't send/receive texts. BEFORE the factory reset I changed my knights armor to save the game to GREE's server(2nd Phyrus was craftable before changing armors). While looking through a forum on here I found this tip (I now fear you need change your main knights armor for it to save) . It seemed like a reliable way to save to the server because I was able to test it a couple of weeks ago. By changing the knights armor, un-installing and re-installing KnD the progress was the same . After saving I did a factory reset, set up my phone and was able to send and receive texts. I re-downloaded my apps opened KnD it loaded my account but the last day of progress i made was gone!! Now i can't craft the second Phyrus because the remaining materials I need were lost with the progress.
Like I said earlier this the last ancient dragon armor + version I need to be awarded the BKai+. It is not pleasant to say the least about losing this reward at the last moment. I don't expect GREE to do anything about this because I think the lost progress was caused by me not GREE. It seems very likely I spent countless hours in order to obtain this armor in vain... :'- (
Questions:
1) Was progress lost because I didn't change my main knights armor when saving!?!?(plz say no :$)
2) How will GREE respond to my ticket?