Current Modern War Crash Status Update

[I Will Merc You]

Great post, and ideas DEWIN.

Tadaaah, thank you for the update!

Would like to add another to the list of issues (small....very small issues...which by the way, is not limited to just simply being able to open the game); All messages left on my in-game wall can only be read using the 'News' option. No messages appear on my wall, and, I am unable to respond to any messages due to this (no, responding through the News option does not work..takes me directly to my wall....my empty.....wall). No, this issue is not on the scale as many others...but, I'm missing out on some very 'good' conversations in-game.

[Tadaaah]

I unfortunately have no hard facts to back this up, but it seems that is really not the case tadaah. While some were able to get in with each fix, there were also more that were locked out with each fix. I think at best it's a wash right now.

It's completely crazy that you guys can't figure anything out that a single update broke and four fixes are unable to fix. Why do you insist on not answering WHY 4.4 is unable to be put back in until you get somebody in there who knows what it is they are doing? Until you are able to give a real answer to that question, your customers can only make the assumption is that it's not because you can't, but because you won't. Your reasoning for that being it somehow fits an agenda in just further screwing your customer base and not giving two shiny turds about anything.

You're right, you don't have numbers to back that up.

Apple doesn't let us revert.

[Captain Steelman]

Damn Apple.... Even since the garden of Eden the Apple has been nothing but problem....

[CC1]

A list of problems known to Gree with problems that Gree thinks they have resolved would be very helpful to those with concerns.

If such a list were published, and FREQUENTLY updated, it would be very easy for players to know what Gree claims to have fixed, and if such a fix works.

Furthermore, Gree would also be able to see issues that players are seeing and they are unaware of at this point....

I have a new one I don't recall seeing mentioned previously. On the rare times I do get into the game my wall is blank even though news feed states someone commented on it.

Certainly minor compared to the laundry list of other issues. But still a glitch.

edit: just saw I Will Merc You's comment.

[Somebody]

Absolutely correct what Adam says. After the first update I was still able to log in and the game was halfway playable. After downloading the fix on Monday I'm not able to log in anymore at all. I know at least 3 guys more that have the same issue.

Iphone4 IOS 7.1.2

[Cmdr_Vessery]

You're right, you don't have numbers to back that up.

Apple doesn't let us revert.

Don't call it a "revert", number it new and use the 4.4 data build.. simple as that... call it 5.0, it doesn't matter really, what does apple care what the data looks like?

Has anybody forgot what the customer experience is like here???

I fortunately, did not do the update when it came out, and waited to "see" if it worked. Now, with that being said, isn't that sad that I opted to wait and see first there was any issues with the update.. Sad..

[GeoffW]

You're right, you don't have numbers to back that up.

Apple doesn't let us revert.
Well that's easy - roll out the 4.4 software but call it 4.5.3 or whatever the next version number is.

The constraint on not moving back isn't about the software its about the version number. The numbers need to increase so the systems know which is the latest version and hence whether to offer an update or not.

[Tadaaah]

Damn Apple.... Even since the garden of Eden the Apple has been nothing but problem....

Thanks, I needed a giggle.

[catmandu]

Thanks for update Taddah, still locked out since last update 4.5.2 going on 48 hours.
Ipad2 IOS8

Working good on
iPhone 5
4.5.1

[Lance Link]

Thanks, I needed a giggle.

We all need a good laugh. When is the next update due out?

[Harvest1969]

My game was good yesterday yeah a little long login time but it allways connected. Today login times is worse and 70% of time it never connect at all.
A few times it even locked up phone.
Its time to fix this now Gree

[Bluehavana2]

Had a crash today on loading. Most know this, but for those who don't this may help...
The crash occurred after playing another memory hog game (double down casino).
MW was loading, and when finally connected to server, reset back to apps screen.
I force closed all applications (double click button and swiped apps off) and was able to restart MW (albeit slowly)
Sure points to memory hog!

[Agent Orange]

Thanks for the update Tadaaah. I bet that what's happening statistically is that logins have indeed increased but due to the fact that crashes and lockouts have also increased so folks are forced to log in repeatedly thus skewing the login data.

[Adm. J(K96)]

For all the posturing, in the end Gree cares nothing for any of the people here. Not one single person at gree, no matter what they they may try to sell you.

[SpikeyKit]

Im glad I dont update.

I wait and see what happens 1st before I update. It's something im always warning my team not to do. But as individuals they will always do what they think is best.

Had 3 quit this past week due to these problems

[CC1]

Im glad I dont update.

I wait and see what happens 1st before I update...


My new policy too.

This issue has given me an idea for an event. Collect 3 tubes of lube to get a temporary 20% pain reduction from the reaming you are about to receive. That would be the faction boost. The individual would be collect 3 exam gloves for a doctor with small hands

You could call it the "Proctologist" mission plan

[JT77]

Tadaaah, perhaps there could be some sort of fast track to move people with problems on iOS to android if they have one available.

[Adm. J(K96)]

My new policy too.

This issue has given me an idea for an event. Collect 3 tubes of lube to get a temporary 20% pain reduction from the reaming you are about to receive. That would be the faction boost. The individual would be collect 3 exam gloves for a doctor with small hands

You could call it the "Proctologist" mission planNow that was funny lol.

[I Will Merc You]

My new policy too.

This issue has given me an idea for an event. Collect 3 tubes of lube to get a temporary 20% pain reduction from the reaming you are about to receive. That would be the faction boost. The individual would be collect 3 exam gloves for a doctor with small hands

You could call it the "Proctologist" mission plan

Post of the day. :cool:

[Cobra Kai]

Here is a new one. Didn't do the update. Been running well.

Commiserating with my faction members who have been locked out and unable to play. You guys here as well.

But today I could not login to the game on my iPad 2. iOS 8.0.1. Same hang ups at launch with force closes. All other apps and games worked just fine. I did a hard reset of my device and got it to log in. But now it force closes once in the game every now and then.

Running 4.4 data set

[Jrobbi]

Absolutely correct what Adam says. After the first update I was still able to log in and the game was halfway playable. After downloading the fix on Monday I'm not able to log in anymore at all. I know at least 3 guys more that have the same issue.

Iphone4 IOS 7.1.2

I have the exact same issue....since the update that had a nov 10th date I am unable to load the game. I have an iPhone same iOS with no issues loading mw v4.4. This is complete bs.

[Edbl79]

Tadaah, I don't say any of the following to be overly critical, synical or flaming but I think it's time for a new approach to addressing this issue with the community. I personally have not updated to any of the new versions yet I still feel the same frustrations of those who have. Members of my faction have been impacted, teams we faced in WD were impacted, so even if the update doesn't impact all of us individually we feel the same burden as those who have because we are a part of the community. The relationships that have developed over the lifecycle of the game have become a foundational element of this game and we want to feel that matters. In my opinion it is a reason many continue to play through some of the challenges that have occurred outside of this update. As of this posting there are 52 pages of comments. I think you have done well to keep us informed but a large problem with the information you have provided is the commitment to it being addressed. That the issues have persisted into a second week is creating a lack of confidence that any future releases will be successful. It is hopefully clear from the passionate replies to this thread that the members of this community care about the game and a signicant frustration for players like myself is the lack of any clear path towards a resolution that would leave us to feel comfortable with completing the next download. As I said you have done well to provide us with information but at the same time your posts are lacking the level of detail that I think most need to feel our concerns are being addressed. For example, your most recent post that with each update more players were able to access the game comes off as more of an opinion than fact as you provided no detail to substantiate your claim. The appearance of a post like that in my opinion is that you are considering a players ability to open the game and connect to the server but if 15 seconds later they crash out is that really an improved experience? Perhaps it's time for you to provide us with more detail behind these statements, something substantial enough for us to gain a better understanding of what is actually occurring and why it's so complex when it comes to a resolution. If you can do that than perhaps the trolling and flaming will subside and we can begin to believe that Gree cares about its community. Until and unless we get to the point where the players have confidence in the stability of the game we will view each new release as a risk to be avoided because at the heart of all of this is the desire for access and without access we feel removed from the community we care so much about.

[catmandu]

Well said mate

[Tadaaah]

As each update has gone out, the number of crashes has gone done. There's a tool that tracks that for us. Additionally, the number of players logging in is normal in comparison to the past. We are not permitted to give you exact numbers.

[dledour]

As each update has gone out, the number of crashes has gone done. There's a tool that tracks that for us. Additionally, the number of players logging in is normal in comparison to the past. We are not permitted to give you exact numbers.

Well I also cannot get into the game since downloading the latest update. I keep trying to keep my ticket open, but Gree keeps closing it. Ticket #2036932). I know many that are in the same position, and they don't post in the forum.

[Commander Joe]

The overwhelming majority of players have not downloaded beyond 4.4. I don't think it is safe to do it yet.

[Jclarke]

I too have been unable to play my account since the update. Missed panama epic boss and final ltq/fltq. Wd was a bust and now first Hong Kong ltq/fltq is nearly over and I am a day behind for the ltb. It's a game so not the end of the world, but Edbl79 is right on point as was speed ump earlier by calling out Gree to dig deep in the compensation treasure chest.

Tadaaah, with all due respect breaking down the update/crash analysis is frankly worthless to those that remain unable to play. Like me I bet most want solutions not restatements of the obvious,
.

[Jrobbi]

Below are the diagnostics from my iPad.....suggests MW is consuming all the resources and can't load best I can tell. Give me back v4.4 please. Works on my iPhone with same iOS version.


{"os_version":"iPhone OS 7.1.2 (11D257)","version":"104","bug_type":"198"}
Incident Identifier: 9CEF0D31-AC1F-4F19-A976-A949C10FFC08
CrashReporter Key: 932eb90bf95b6a0e6618062228a4e83d94c9c5bd
Hardware Model: iPad2,1
OS Version: iPhone OS 7.1.2 (11D257)
Kernel Version: Darwin Kernel Version 14.0.0: Thu May 15 23:10:44 PDT 2014; root:xnu-2423.10.71~1/RELEASE_ARM_S5L8940X
Date: 2014-11-12 20:20:03 -0500
Time since snapshot: 288 ms

Free pages: 1031
Active pages: 4083
Inactive pages: 1921
Speculative pages: 205
Throttled pages: 105495
Purgeable pages: 0
Wired pages: 15968
File-backed pages: 5579
Anonymous pages: 630
Compressions: 0
Decompressions: 0
Compressor Size: 0
Uncompressed Pages in Compressor: 0
Largest process: Modern War by GR

Processes
Name <UUID> rpages recent_max fds [reason] (state)

MobileMail <262d66a062ac3cfcb8b3ac74edfcfb79> 1154 1154 100 [vm-pageshortage] (resume) (continuous)
tccd <f9cb39991094301eb98c82da1b51e737> 158 158 100 [vm-pageshortage] (daemon)
kbd <ccadac0744e83dd38aa209fd4b9ff320> 603 603 100 [vm-pageshortage] (daemon)
pasteboardd <2d0b29493a76331995a52f38728520b5> 119 119 100 [vm-pageshortage] (daemon)
Modern War by GR <4142f0178ba7356eb84783e62bc2bb5c> 88079 88079 100 [vm-pageshortage] (audio) (frontmost) (resume)
identityservices <3c0f882c3e3436d69174270762c0ff8c> 400 400 100 (daemon)
wifid <09a3baec3d3b3ca78be3ce47592cf7b2> 336 336 25 (daemon)
syslogd <7836ef0f18d432578cc4422e9900c992> 138 138 50 (daemon)
locationd <ae5a5acf14ce3950be40d5c244e0635e> 941 941 100 (daemon)
powerd <0b46cf6679f33dd8a6132ed1a82f5a9f> 109 109 50 (daemon)
imagent <d2c21d8050e531c68fcc81435c2dde3a> 284 284 100 (daemon)
mediaserverd <3527ad93ade239719cce8ac2dea07000> 875 875 50 (daemon)
iaptransportd <b7e3fee1773230969b80495ea813c0c2> 213 213 50 (daemon)
mDNSResponder <7375b959d31f330c80c0e4b42a0c5ef5> 171 171 50 (daemon)
apsd <06cb3ee8aa4934c48ac6ecd740da765f> 410 410 100 (daemon)
dataaccessd <aea4708132163828a8d5c7e877a345a8> 1236 1236 100 (daemon)
itunesstored <0acf434a094c310985ac0837bb8d7143> 527 527 100 (daemon)
SpringBoard <5299e27756133806b7bc6e48e90c9f89> 3593 3593 50
backboardd <050ad910dd043cac880d683ab31f39ba> 5426 5426 50 (daemon)
lockdownd <be85f353ab0b31d5ba2f3a9f3f1d46bb> 279 279 100 (daemon)
fairplayd.A1 <10ddcf5632103103bf816ab1a4068642> 126 126 50 (daemon)
configd <41a2f89698143633a77e93fc4ba68446> 419 419 100 (daemon)
fseventsd <62fd8e0b42ae37019fa0755fde2e5175> 162 162 100 (daemon)
aggregated <9206f40c1fb23657ae98a2f1842c0560> 370 370 50 (daemon)
BTServer <24ccfa1663c73a59910d21254cb6d654> 313 313 100 (daemon)
UserEventAgent <26651787173137d4ae5fabf0160cf298> 459 459 50 (daemon)
distnoted <2cb1cd27a19a3a57b772164bd2dcc878> 114 114 100 (daemon)
networkd <3dc27aea200c3c7194198c739886367b> 409 409 100 (daemon)
ubd <634f175a401a33198f89a8ec1246e430> 881 881 100 (daemon)
filecoordination <91d3801f9f2238a99eff5c6ee6be3ef7> 130 130 100 (daemon)
MobileGestaltHel <839ac6c44c743b41b31cc5deac517fc2> 128 128 100 (daemon)
DuetLST <d201150060c93ec4aae001ebf1e8648e> 46 46 100 (daemon)
CommCenterClassi <9bafadb90fd93ddba1e6b03e82515d7f> 198 198 100 (daemon)
notifyd <05ac2e245e0b35b78ca8685a12336c0a> 172 172 100 (daemon)

[Edbl79]

Tadaaah, while I appreciate your quick reply I don't think it addressed what I said. While you may only see less than 3% impacted by crashes the number is much higher. There are 5 players from my 60 member faction that downloaded the update that triggered this issue. Two of the 5 quickly reported their experience to the faction so that we could avoid their fate. Of the remaining 55 members 36 are iOS and because of the warning we received we did not fall victim to the issue. Our auto-post bot continues to warn faction members not to download any new game version until further notice. I suspect the same experience is true for many other factions. It is for these reasons that I think the less than 3% you have stated is innacurate and flawed. My ability to access the game should not disqualify me from that statistic. I am not and will not be downloading any future updates of the game until a percentage of players much greater than 3% is reporting a successful experience. A much greater percentage than what you have stated is feeling the impact and until real talk can occur to show us that we do not need to fear the game there will unrest in the community.

[Tadaaah]

Well, when another update is released, we'll let everyone know. Those that can't get in download and when they report, it can build more confidence in the update.

[DEWIN NUTTIN]

Frankly, my opinion means nothing, except to me.
That said, I'm going to post it, and I hope everyone thinks about his or her next steps.
The number of crashes may indeed be reported and captured by Gree.
There is no way that Gree can know who doesn't attempt to log in, or who hasn't attempted to log in since this unfortunate series of events has appeared.
I have a number of accounts that I operate.
I wish to protect my privacy, as Gree apparently wants to protect theirs.
I can reveal, however, that after this fiasco began, I have used about 40% of those accounts.
There is no way anyone (except me) could know the numbers involved.
They aren't massive, but even if it involved two out of five accounts (it doesn't), three would be left behind.

I say to Gree, no player should be left behind.
Many players have grown disenchanted and have gone silent.
I know many that are sitting this event out quietly, waiting patiently for a resolution.
That's nothing new in life, as most people aren't vocal about issues that impact them.

If Gree gets things sorted, it won't matter to me.
It will matter to many if they don't.
I don't know why, but many players like this darn game.

Its for their sakes that I hope Gree can get things sorted.
To me, its just a game.
To most, its become their "great white whale".
Gree, think about those thousands of Captain Ahabs out there, they need this.

[Tadaaah]

The team will continue to work on updates until all players are back in the game.

[Adm. J(K96)]

It's just sick that Gree has a working version of this game at their disposal and will not release it.

[emcee]

Still can't log in. I'd prefer at least getting in once in a while and getting booted or lagging versus not logging in at all.....just saying

[USMC1976]

Tadaah, well I see you have a lot of experience being here since May. But, a little incite since your new, these fixes thus far that you have sent down have caused our games to crash even more. Now I can't even get onto my game. Throughout the WD I put up with it just blacking out after a couple hits, and after using gold only getting 1-2 hits from themed packs I purchased. So am I impressed. Absolutely NO. YOUR COMPANY HAS BECOME SO FREAKIN GREEDY THAT YOU CANT KEEP UP WITH THE SOFTWARE CHANGES!!! You. Keep adding games running every day months on end without breaks and its wearing on people. This used to be fun but the company has made it a nightmare and now we are posting on social media so you can see what we dealt with during the WD. Being in the top faction it also pisses me off for the money we do put into the game. It's not that that is the problem, but, I don't like being taken advantage of by Gree or. Screwed with by losing gold for no reason. Now we're losing even more by not being able to complete what we needed individually in the WD, but also the faction and individual LTQ's again 7 days a week.you keep jacking up the requirements to finish these events which a lot of teams cannot do because of amount of energy it takes, for trinket prizes. This game used to be fun, but YOU have made it impossible to want to keep playing. An just so you know your quick fix did not HELP just made it WORSE. YOU SHOULD PROBABLY MAKE SURE THEY WELL WORK BEFORE SENDING THEM OUT! The

[Paisthecoolest]

This sucks hard!

[MajikUF]

My game still crashes when the music starts playing during startup. The only way I'm able to get into the game is to delete the game and restart it multiple times and it eventually gets in, but it's certainly a pain. Hopefully something that works for everyone will be out soon.

[Merc_mw]

Don't know if this will help anyone but I haven't seen this offered as a solution:

http://www.igeeksblog.com/how-to-re-install-older-version-of-apps-on-iphone-ipad/

The version that works fine is 4.4

[Adm. J(K96)]

Don't know if this will help anyone but I haven't seen this offered as a solution:

http://www.igeeksblog.com/how-to-re-install-older-version-of-apps-on-iphone-ipad/

The version that works fine is 4.4That has been reported to work to some extent. What's new here (to me anyway) is the part about getting it from someone else. If you can email it to a faction mate, it may just work.

[junkkicker]

That has been reported to work to some extent. What's new here (to me anyway) is the part about getting it from someone else. If you can email it to a faction mate, it may just work.

Use dropbox or another file sharing site. File is 76MB

[Zedsdead]

Why can't Gree just repost version 4.4 on iTunes? Then trundle out 4.5 when some of the bugs are out? Say in 4-5 years?

[Candyflosser]

You're right, you don't have numbers to back that up.

Apple doesn't let us revert.

It is true Apple will not let you revert to a previous version, however most programs and
especially programs released in Appstores (Apple/Google/Amazon/etal) have source control.
It is easy to go back to a previous version by simplying updating & bumping the version number
so you can re-release MW 4.4 as MW 4.9 or whatever higher number you need which will get
players back to their previous playable state & does not run afoul of Apple rules.

[HypeTonic]

Will this fix log in time? It literally takes me 5 minutes to log into the game.

[Officer material]

Add to the list. I've been trying to upgrade new Warehouse bldg for 5 hours. Please extend build time. Get "server not available....even though I am in the game. Happens on all 3 devices even though one of them doesn't have the latest bad fix. I still experience no gold credit for offers especially videos and browsing advertisers ads. Slow to start. People missing on maps, just have to rely on green arrow. Stick locks up on occasion. Takes more than one try to get in.
Just a little recap:

-The original update locked a greater percentage out of the game.
-The 4.5.1 fix allowed some of these players back in, not many but some.
-The 4.5.2 update allowed more of these in.
-The server fixed allowed more in.

Each fix has addressed one or more problems people were facing. Turns out there was more than one fix that needed to be implemented. More people are in the game now than with the original update. The last of these has been identified and a fix is in development. We'll update more on that as soon as we can.

[Officer material]

The team will continue to work on updates until all players are back in the game.

Glad your working on getting everyone on again, but even the ones that can get on will you fix those issues. It doesn't work right even when you are on.

[slgreenwell]

I just deleted version 4.5.2 and reinstalled 4.3.1. It now only takes 7 seconds to connect compared to over 30 with the newest version. All aspects of the game work great except I can't see events in the globe. Maps load quickly , money collects quickly. No annoying Game Center popups. This was a last ditch effort for me as I'm the type of player that doesn't have a lot of time to play during the day. A quick pop in from time to time to collect money and hit a target or boss. This became impossible with the newest version. I hope GREE can figure out a solution soon or after over 2 years it will be time to break the ties.
Ps. GREE if you have deleted your older version of MW and need a copy I would be happy to send you one. I still have 4.3.1 and 4.4

[Somebody]

Great post edbl79!!!

If they can't bring the older version back to the appstore, why gree just can't give us the opportunity to download 4.4 somewhere else?

I'm playing that game for 3.5 years now, spent thousands of dollars that time. If there will be no solution VERY SOON I will be the next one asking Appple to refund my money!

[pick_sax]

4.5.2 is total rubbish! Since loading on 2 devices, ipad2 and iphone6 no the have become extremely slower.

Ipad has.the app crash a few times, or.is just unable to.connect a few times, then when it does, the lack of speed is amazing! Prior to.today, the 6 was performing well and the pad was ok. Not a speed demon, but ok. Now..

Thanks for nothing gree!

[Lude98]

I have played mw since it became available.Been reading forums almost every day.

I downloaded version 4.5.2 to my iphone 4s. Then started hell. I`m in top 50 faction and havent been able to log in game for 48 hours now. Trust me i have tryed everything. This is first time ever i have thought abouth quitting. I just can not take this anymore soon. Bugs, crashes. It only gets worse..

Come on Gree, do something abouth this and fast!

There is 7-10 players in my faction that has same problem.

Clock is ticking.

[Atego]

Sản phẩm do hãng PACIFIC sản xuất...

I click several times on this vietnamese advertising post, but get no gold. Must be a bug.

Sorry, just kidding :D

[Adm. J(K96)]

It is true Apple will not let you revert to a previous version, however most programs and
especially programs released in Appstores (Apple/Google/Amazon/etal) have source control.
It is easy to go back to a previous version by simplying updating & bumping the version number
so you can re-release MW 4.4 as MW 4.9 or whatever higher number you need which will get
players back to their previous playable state & does not run afoul of Apple rules.

And that's what many of us have said all along. Gree doesn't care if you have a broken game. They want you to have what they want you to have.

[kimo]

same thing happened to my IPhone5

not able to connect, crash, long loading times (if able to connect)
Gold used without notifying me and not even get anything out of it!!

Are we gonna get another update, or we have to cope with this crap!!!



4.5.2 is total rubbish! Since loading on 2 devices, ipad2 and iphone6 no the have become extremely slower.

Ipad has.the app crash a few times, or.is just unable to.connect a few times, then when it does, the lack of speed is amazing! Prior to.today, the 6 was performing well and the pad was ok. Not a speed demon, but ok. Now..

Thanks for nothing gree!

[Harvest1969]

Tadaaah for each day of this crap and your saying more players has come on for each of your supposed fixes you reminds me of another guy with no or very little connection to the real world his name was Mohammed Said as-Sahaf better nown as BAGDAD BOB.
This imess is getting worse all the time.
Compensating iwith a few energy refills what a joke.

[JT77]

Anyone still having no access, check your iTunes to see what version you have in there. Thankfully I hate iTunes and rarely back up and had 4.4 there. Deleted the game on the phone and installed it from iTunes and everything is working again. Lost a day at the ltq/fltq, LTB and my based was left like mother hubbards cupboard, but at least I can get back in!

Gree, just do as everyone asks and release 4.4 back as 4.5.3 please.

[Agent Orange]

Still will not load. iPad 1st gen, IOS 5.1.1 (newest), MW 4.5.2, 4gb of free memory.

Looks like app is still crashing while trying to load dataset, freezes at the 10.7mb mark. Also tried running from the game centre since you can run game from there but after 10 tries and still crashing gave up.

[Demolisher VFF Rebels]

To me unless this game is fixed today I think I may have to retire too as so many others already have done I never seen as many leave the game as in the last couple of days please sort out its nearly going on 2 weeks which is beyond a joke . A resolution is needed fast for the players and teams I hope it is resolved before RaidBoss goes live today

[TCW Faction]

Tadaaah is it not possible to release the 4.4 MW app into Hockeyapp ? Gree use these portal for the Betaapp's and it should be no problem to put the app into it without using Applestore !

[TSgt Thomson]

It's been days since I was last able to log onto the Modern War server. I'm sure my base has been raided over and over and over and I'm not able to play the game. When is this issue going to be fixed?

[Mikeydel46]

Oh another day and still no real fix just the same old fixes that have screwed up the game even more. Now well into second week of gree bs. Missing more events I was stupid to use real $$$ on this game, but I guess I've learned my lesson. Not that I didn't know it GREE is just a leech. They can lip service about caring, but I don't know anyone who buys that BS... Just remember player appreciation month lol. Where we all got screwed with FL unit change at last min and the so called fix. Just another gree FU. Well FU gree this is maybe one of the last death nails in this game as people quit quit quit to find something better

[Mikeydel46]

Dear Mikeydel46,

You have received a warning at GREE Forum.

Reason:
-------
Inappropriate Language


-------

Warnings serve as a reminder to you of the forum's rules, which you are expected to understand and follow.

All the best,
GREE Forum.


Oh but look they have time to warn me about my language what a joke. Fix the game you idiots... Last I checked $$ I spend pays your salary.

[Jclarke]

Why am I not surprised Gree still has the temerity to include the ad pimping the game at the bottom of the forum pages?

[I Will Merc You]

Any updates this morning Tadaaah?

[creature]

Hey Mikey it doesn't really matter if we get banned on the forum! basically, we've already been banned from the game!

[AgentCoulsen]

Title says enoufg..:(:(:(

[free play]

Havnt got the time to read the 800 replies but these are my issues since the lastest 3 updates,
1) takes up to 6 mins to log in, I've timed it.
2) game lags allot and force closes.
3) can not connect through wifi anymore, ( to much data for 3G to carry on wifi ????,)
4) can it get any worse

[Web323]

Havnt got the time to read the 800 replies but these are my issues since the lastest 3 updates,
1) takes up to 6 mins to log in, I've timed it.
2) game lags allot and force closes.
3) can not connect through wifi anymore, ( to much data for 3G to carry on wifi ????,)
4) can it get any worse

It can always get worse

[Tadaaah]

Morning,
No update going out today, but compensation should start to go out. It will be rewarded to all once they're back in. Thank you all for your continued patience.

[Web323]

Morning,
No update going out today, but compensation should start to go out. It will be rewarded to all once they're back in. Thank you all for your continued patience.

Now if we could only get in

[free play]

Morning,
No update going out today, but compensation should start to go out. It will be rewarded to all once they're back in. Thank you all for your continued patience.

Who said we are been patient lmao, never seen such a mess in the games history, gree have really made a mess,

On a side note we the paying customers should get a bookies going to see what ****up will be next lol

[I Will Merc You]

Thank you for the update Tadaaah!

[TCW Faction]

Compensation ??? For what ?? The prob is not fixed atm for the most ppl !

[AgentCoulsen]

Havnt got the time to read the 800 replies but these are my issues since the lastest 3 updates,
1) takes up to 6 mins to log in, I've timed it.
2) game lags allot and force closes.
3) can not connect through wifi anymore, ( to much data for 3G to carry on wifi ????,)
4) can it get any worse


1) takes up to 6 mins to log in, I've timed it.(no need for a timer can't login at all)
2) game lags allot and force closes.(no force close,cause I can't login)
3) can not connect through wifi anymore, ( to much data for 3G to carry on wifi ????,)(even if wifi or 3G would let me the updates won't let me login)
4) can it get any worse[/QUOTE](yes it can,spend money when the game is back to normal lmao!)

[Mikeydel46]

Hey Mikey it doesn't really matter if we get banned on the forum! basically, we've already been banned from the game!


Lol exactly incredible how stupid these Gree people are. It's like hiring a plumber to fix your sink and he floods your house and then you're supposed to trust him to fix it lol what a joke

[Atego]

Again: delete the game, restart your device, install the game again, start the game and be patient for 10 minutes. This works with my ipad and iphone. all my team mates with ios can play after they do this.

[Dickwad]

Morning,
No update going out today, but compensation should start to go out. It will be rewarded to all once they're back in. Thank you all for your continued patience.

Should I be expecting an AMAZING two energy refills ?!!!

[I Will Merc You]

Lol exactly incredible how stupid these Gree people are. It's like hiring a plumber to fix your sink and he floods your house and then you're supposed to trust him to fix it lol what a joke

...if this current mess is enough to warrant insults to 'GREE people'...perhaps deleting MW is in order.

Keep it constructive......or keep it zipped.

[AfterHours-Oliver]

Again: delete the game, restart your device, install the game again, start the game and be patient for 10 minutes. This works with my ipad and iphone. all my team mates with ios can play after they do this.

Tried this successfully with an old iPod touch.... Deleted the app from ipad, restarted device, installed again and, after loading new data (which did take a while, around 4-4 minutes), game launched. Historic notifications popped and everything was as it was.

Not feeling brave enough to do my main but one of my minis is back...

BACK YOUR device up first just in case.....

[JPetermon]

Tried this successfully with an old iPod touch.... Deleted the app from ipad, restarted device, installed again and, after loading new data (which did take a while, around 4-4 minutes), game launched. Historic notifications popped and everything was as it was.

Not feeling brave enough to do my main but one of my minis is back...

BACK YOUR device up first just in case.....

I have a 4th gen iPod touch and this didn't work for me.

[AfterHours-Oliver]

I have a 4th gen iPod touch and this didn't work for me.

I did the sync through my PC and iTunes. Don't know if that made any difference. I am also on 150mb fibre internet connection.... There seems to be no pattern unless specific users accounts or regions have an affinity with specific servers and that's why certain people can get back in, because the issue is server side not client side, and has not been fixed on all servers.

[Blackheart8541]

Don't know if this will help anyone but I haven't seen this offered as a solution:

http://www.igeeksblog.com/how-to-re-install-older-version-of-apps-on-iphone-ipad/

The version that works fine is 4.4

I, like you was another frustrated MODERN WAR player after I foolishly downloaded the new update to my iPhone. I haven't been able to log on for a while now (lost track of the days). I am a 13bil attack player so you know I've put a lot of time and effort into this game (and money… dumb me I know ha). What i wanted to tell you guys is that the solution listed above actually worked for me. I feel terrible for the MODERN WAR COMMUNITY that this has happened. Factions have falled apart, stats have been lost, people have been booted due to "lack of participation" etc etc the list goes on… so this is how it works…

*NOTE* The only reason I was able to do this is because I have a mini account running on my iPad that still had the 4.4 modern war version installed (never did the update), or if a faction mate or modern war buddy you know has the 4.4 version you can do this. Also, I am not tech savvy at all and my description is going to be a little vague. If you check out the link above the person who wrote it does a better explanation but here's how I did it...

What I did was plug my iPad into my computer and opened itunes. I backed up my ipad (again with the 4.4 version) to MY COMPUTER, not to the cloud. "Ejected" my ipad from my computer then plugged in my iPhone. I deleted the bugged modern war app from my phone by holding down on the screen until the icons wobbled, and clicked the "x" to delete the app. I then went in to itunes making sure it didn't auto sync when I plugged it in and clicked on the apps icon. I then dragged the modern war app (that is the 4.4 version due to backing up my ipad) over onto my phone. Once that happened my phone auto synced with iTunes (you may have to do it manually) and BAM… 4.4 version is now on my phone and running smoothly, no glitches, no black screens, no shutting off… finally back into the game.

I wouldn't have typed this if it didn't work and wouldn't blow smoke up your you know whats… even if this can help out a couple people I feel a little better. I'm sorry all you guys are going through this catastrophe, but hopefully this can get some of you back on!!!

Good luck guys!!!

[JPetermon]

Had forgotten that I had iTunes on my computer at work, pulled it up and do have the app, version 4.2.3. So I'm hesitant!

Would this version work?

[Corporal Punishment 2]

You're right, you don't have numbers to back that up.

Apple doesn't let us revert.

While i understand this, I don't understand why you cannot release an update containing the older code.

[elangomatt]

Morning,
No update going out today, but compensation should start to go out. It will be rewarded to all once they're back in. Thank you all for your continued patience.

Are the compensation energy packs going to be disappearing like the energy packs your servers stole from me yesterday? Probably a good idea to wait till all the crap is fixed before handing out the compensation.

[Corporal Punishment 2]

I see the Raid Boss is up but there is no way of summoning bosses. Is this intentional or another bug?

[Harvest1969]

Haha this is so funny they screwed up the boss event aswell.

[Led]

Raid boss is broken too.

[GreenwichKid]

I tried restoring that old update iTunes just won't let me keeps saying i Need to Authorise the computer, but it's authorised...

Man............

[Atego]

Everything working as expected. This is so embarrassing.

[Jclarke]

S n a f u b a r

[mateochew]

Raid boss broken, now I cant get in with droid.

[Corporal Punishment 2]

RB is up now.

[GreenwichKid]

I guess there is another option Delete the game switch off my iPad go to Game tomorrow hand in my iPad use the cash to buy an CBox one buy new COD hey presto 3 months time I'm actually better off as I'll have spent less cash

[Captain Steelman]

Finally, got it to work... Found an old llp account on an old iPhone 3gs... Saved that version, 3.0 , to Itunes and then could load that version to my iPhone 4 with my main account... Works ok enough to help my team with the raid boss...

But keep going, Gree.... We want a real working fix asap....

[DEWIN NUTTIN]

You can find the Android version of MW you require on www.aptoide.com (http://www.aptoide.com)

[Adm. J(K96)]

You can find the Android version of MW you require on www.aptoide.com (http://www.aptoide.com)

I know of somewhere to get some other version as well. It just needs to be tested as working.

[Captain Steelman]

In order to use a copy of somebody elses saved version you also need their Itunes account password in order to verify your computer to that Itunes account... So downloading an older version from the www does not work... Thrust me, I tried that too....

[Big John]

Can't buy the LTB.

[DEWIN NUTTIN]

In order to use a copy of somebody elses saved version you also need their Itunes account password in order to verify your computer to that Itunes account... So downloading an older version from the www does not work... Thrust me, I tried that too....
www.aptoide.com has all previous android versions available to be selected and downloaded.

The versions were NEVER associated with anyone's account.

[Captain Steelman]

www.aptoide.com has all previous android versions available to be selected and downloaded.

The versions were NEVER associated with anyone's account.

Sry for being unclear.... I was talking about Itunes and iOS.... I know nothing about the droid world so you are most likely right.....

[corey0025]

So is there an ETA for a fix for those that are still not able to log in to their accounts? We have now missed a FLTQ, epic boss, world domination, another FLTQ, beginning of RB, and now an LTQ, not to mention an LE building (never had to use gold on those to finish) would need to now, although that is never happening again. That is on top of everyone of my buildings getting raided, the wasted energy, the folders im not able to donate to my faction, and the help with raid boss that im not able to give to my faction.

[catmandu]

Still no access unless you count "connecting to server" and then black screen and CRASH.

Ipad2
IOS 8
4.5.2

[creature]

That about sums it up Corey! But of course we're gonna get a nice "I'm sorry package" for everything we're missing out on! NOT!

[Paisthecoolest]

So is there an ETA for a fix for those that are still not able to log in to their accounts? We have now missed a FLTQ, epic boss, world domination, another FLTQ, beginning of RB, and now an LTQ, not to mention an LE building (never had to use gold on those to finish) would need to now, although that is never happening again. That is on top of everyone of my buildings getting raided, the wasted energy, the folders im not able to donate to my faction, and the help with raid boss that im not able to give to my faction.

Exactly. Someone help us NOW

[Agent Orange]

Still no access unless you count "connecting to server" and then black screen and CRASH.

Ipad2
IOS 8
4.5.2

Check and see how much space you have in memory. I'm running an iPad 2 with MW 4.5.2 but IOS 8.1 it might be worth upgrading though the upgrade wanted 4gb of free space on my iPad.

[Agent Orange]

Btw deleted and installed 4.5.2 on three 4th gen iPod touches running IOS 6.1.6. Now only 1 of 3 can load game other two crash during server connection. Third gets to base then crashes a click or two later.

[Glenn Priest]

I have not been able to log in with the latest update EVER. Delete it and reinstall and I can get in long enough to make a hit or collect some buildings. I seen on one log in we got our lame treats. I check and of course, nothing in my inventory, not that I can see it. I just used energy up and went to reload since I had 30 reloads, but nope not there. I am in the same boat as many others here. The rewards you handing out to us don't even begin to compensate the time we been out and not able to help our faction or our own bases. This is a complete joke Gree! You make an update and now ya cant fix the Boo boo. REALLY? I am so close to bouncing its not even funny, yet I hold on to being able to log in and get back to game play. An ETA would be nice or even a work around so we can collect or rewards and or play some to help our factions.

[Flatus Maximus]

Since Nov 10 and before, half my Faction has been forced to wait on the sideline due to this software SNAFU.

How the bloody hell can we take on a Raid boss with half our team MIA?

I don't beg, but Please fix this thing. Please?

[NO_BS]

Unbelievable! Whatever touted as fixes or updates is supposed to make things better but the reverse is happening!!! One of my accounts is so unstable that I can't even use it to send a ticket in as it keep crashing. FUBAR:mad:

[Lude98]

Same Here, hard to make a ticket when you cant even log in game. How i`m able to max new building in time when this is happening.. Gree fix this ASAP. This is getting ridiculous.

[creature]

It doesn't matter if you send a ticket in because IF (and that's a big if) you even get a response it will be the usual canned response......aaaaaaaaah! On the bright side, look at all the free time we have now! I'm livin the ltq free life, not all bad I guess!

[JPetermon]

Since Nov 10 and before, half my Faction has been forced to wait on the sideline due to this software SNAFU.

How the bloody hell can we take on a Raid boss with half our team MIA?

I don't beg, but Please fix this thing. Please?

Half my faction (top 50/75) jumped ship and went elsewhere because of this. Those that could.

[Lance Link]

At least Gree is consistent. No information or replys to tickets and no info or replys here.
It's been a few days now, how about an update?

Cue crickets

[Little T]

I have iPhone 5 worse since RB started freezes constantly wait up to 5 min for action to take place. Can't build LEB. Etc Other iPad account slow freeze but not constant. Please compensate iOS users only per their tickets or chat. I know some are so frustrated that they quit sending in tickets.

[Sgt mason]

Still having issues with it loading!!!

[CC1]

I don't know what's worse; the incompetence at creating a fix or the disdain for customers with compensation that, at best an insult to those that can use it (worthless to those that can't get in at all)

[fluffy01]

Let's try a different approach.
Gree is there a fix in sight we all would like to know where we stand. Please respond.
On the plus side of this mess I've manager to save 500$ since I have been been lock out of the game.

[Somebody]

Thanks for the compensation Gree! Sadly I can't log in for days now to enjoy this wonderful compensation. Thanks for nothing, but I will ask Apple now to compensate me!

edit: And thanks for not answering my ticket I sent Tuesday, Apple already answered my ticket I sent today.:)

[Mikeydel46]

if I may ask a dumb question. How do you go about addressing this Gree mess with Apple?

Thanks in advance

[GreenwichKid]

Can't get in can't ticket how the hell do I do that?

[JPetermon]

Can't get in can't ticket how the hell do I do that?

https://games.gree-support.net/home

[General Lea]

the game update is not working for me, i cant get logged in. the newest version is loaded and i have tried everything, with no luck, and no one i know knows what to do. So far there is 6 people i know with the same issues, please HELP!!

[General Lea]

Still no access unless you count "connecting to server" and then black screen and CRASH.

Ipad2
IOS 8
4.5.2



same here but on ipod version 6

[pick_sax]

6-8 tried before successful connection today. 5 minutes loading the app. getting worse!

TADAAH! YOU SAID YOU WERE GOING TO TRY TO GET OUR TRUST BACK.. how do you think that is going for ya?

[I Will Merc You]

Tadaaah is the middle (wo)man between the 'problem creators' and players, not the problem solver.

Any updates this morning Tadaaah?

[kaotiktribe]

Could be worse i guess........its only been 9 days since it started being horrible! Lol

I'm sure it will get fixed sometime within this year.

[Somebody]

Can't get in can't ticket how the hell do I do that?

Forget it, they won't answer you anyways. They like to ignore it and sit it out like it seems.

[Tadaaah]

The fix will hopefully be in the next binary submission. Which means it could be a week or two. I'm so sorry.

Also, for placing a ticket via the website. There is a support tab at the bottom of this page: http://product.gree.net/us/en

I would post the new ticket form, but it keeps taking me to the internal dashboard.

[DEWIN NUTTIN]

Why should they answer?
The vast majority will linger, begging for whatever scraps might be thrown their way.
The choice is yours.
The choices offered might not be among the choices you want to make, nonetheless you do hold your fate in your hands.
You can continue to receive whatever it is that's being peddled, or you can choose other options.
Whatever you decide, it's not life threatening, earth shattering, or status changing.
This is one of those FIRST world only problems.
You're not being hunted, starved, imprisoned illegally, dying from Ebola, or being sexually abused.
If you never tap another round of MW, your comfy, cozy, classy first world life will not be disrupted.
There are people on this planet who haven't eaten for days, had a drink of clean water, taken a shower, had a good night's rest in a clean bed, or know where they'll sleep tonight.
In the scope of things, you're upset about a meaningless game.
Think about it, dude or dudette, your first world life allows you to waste time, effort, and/or money on a game.
The disposable income squandered all across this game could probably feed, house, and care for thousands of deprived humans.
None of us have it that bad.
And, to their credit, those that spend the most on this game aren't here kvetching.
There's something in their silent response that many of the most vocal amongst us could consider.

[bam bam.]

The fix will hopefully be in the next binary submission. Which means it could be a week or two. I'm so sorry.

Also, for placing a ticket via the website. There is a support tab at the bottom of this page: http://product.gree.net/us/en

I would post the new ticket form, but it keeps taking me to the internal dashboard.

You still having fun with this job mate?.

Can you honestly see it getting better and do you feel you can be the difference in lifting player experience around here?.

I do remember some refreshingly honest observations and inputs from you when you first started. Is the game where it should be, where it needs to be?.

We are in the dark for far too long far too often. Can you burn a little brighter so we can stop walking into tow balls in the dark cause my shins have had enough and there is nothing more painful than unexpectedly walking into a trailer hitch at pace.

[Tadaaah]

You still having fun with this job mate?.

Can you honestly see it getting better and do you feel you can be the difference in lifting player experience around here?.

I do remember some refreshingly honest observations and inputs from you when you first started. Is the game where it should be, where it needs to be?.

We are in the dark for far too long far too often. Can you burn a little brighter so we can stop walking into tow balls in the dark cause my shins have had enough and there is nothing more painful than unexpectedly walking into a trailer hitch at pace.

Yes, I still enjoy my job. There are always set backs, but that makes scaling the mountain that much more enjoyable.

Yes, I can honestly see it getting better. We do need to fix the game first and produce events with less errors. The game isn't where it should be yet, but I still think the team can get it there.

I will try my best to burn brighter, so maybe my optimism can rub off on others in-house as well as players.

[etherealstorm]

Thanks for posting this. The team identified the issue and it has been fixed, however the update with the fix will not appear for download until Apple approves the update in the App Store. Our apologies for the inconvenience and we do appreciate your continued support and patience!

What's all this Apple garbage? Some of my faction members use android and still can't get on. I've even been having issues with it and I only use android.

[bam bam.]

Yes, I still enjoy my job. There are always set backs, but that makes scaling the mountain that much more enjoyable.

Yes, I can honestly see it getting better. We do need to fix the game first and produce events with less errors. The game isn't where it should be yet, but I still think the team can get it there.

I will try my best to burn brighter, so maybe my optimism can rub off on others in-house as well as players.

I hope your abilities outweigh your ambition. It's not optimism we need. It's improved experiences. Optimism is talk, we need to see actions backed up by consistent and improved actions.

Fight on mate.

Thanks for a reply

[Adm. J(K96)]

Two more weeks. A whole cycle. Well done Gree, well done.

Where's that individual now that was running around all last weekend assuring everyone Gree was on it?

Pathetic doesn't begin to describe this companies handling of things.

[creature]

Tadaaah, any idea how GREE is going to compensate us for all the missed units,etc. because anything short of what we would have gotten is a complete ripoff! 30 energy,10 frontline units and tank isn't gonna cut it unless the tank is a 5-10billion defense unit!

[I Will Merc You]

Yes, I still enjoy my job. There are always set backs, but that makes scaling the mountain that much more enjoyable.

Yes, I can honestly see it getting better. We do need to fix the game first and produce events with less errors. The game isn't where it should be yet, but I still think the team can get it there.

I will try my best to burn brighter, so maybe my optimism can rub off on others in-house as well as players.

Thank you Tadaaah. Much respect for you.

...there are many of us who appreciate your efforts! Keep up the great fight!

[catmandu]

Deleted 4.5.2 from iPad and iTunes, synced phone with 4.5.1 and pulled 4.5.1 from phone to ipad and synced, now iPad2 has 4.5.1 and connects and works not perfect but better than nothing. Thanks for suggestion

[Area51z]

Lol tadaaah. Even YOUR stuff isn't working. Gotta laugh. :) I appreciate your Humour...thanks

The fix will hopefully be in the next binary submission. Which means it could be a week or two. I'm so sorry.

Also, for placing a ticket via the website. There is a support tab at the bottom of this page: http://product.gree.net/us/en

I would post the new ticket form, but it keeps taking me to the internal dashboard.

[Adm. J(K96)]

Tadaah talks a good talk, but in the end is laughing at how pathetic each and every player and person in this forum is. It's her job to tell us what she's told to tell us. Don't think for one second she views it as any more than that. Her concern begins and ends with the punching of the time clock.

[Lance Link]

The fix will hopefully be in the next binary submission. Which means it could be a week or two. I'm so sorry.

and to think that we thought it was something serious.
Glad to hear it will only be a week or two. Perhaps more?

My guess is a "We are sorry tank" will be the next
offering. The "thank you tank" no longer cuts it.

[Shadow Demon]

I have another idea. Why don't you put the 5.0 version beta on hold (oh yeah its out there) and fix this sooner. Stop adding features and cut back the events and get the game stabilized and working.

[DEWIN NUTTIN]

I have another idea. Why don't you put the 5.0 version beta on hold (oh yeah its out there) and fix this sooner. Stop adding features and cut back the events and get the game stabilized and working.

In order to entice the few remaining spenders more "content" must appear to be available.

[Genen]

I have few questions for Mod of this forum:
You posted that we cannot expect any significant fix of ongoing issues for another 1 or 2 weeks. As far as I understand it will be global fix to make a game function properly. You also posted link for the players who cannot log in into their games to file a tickets:
1. With no fix is there any reason to file tickets. As far as I know so far people are even not getting boiler plate responses for last several days.
2. If ticket filed can GREE help people individually while it works on global fix? May be for example move game on another device and see if this will help.
3. With so many people cannot get log in is GREE plans to still hold events such a FLs and WD until fix is completed? Some teams really in shambles because of the latest crush.
4. What you would advise people who cannot log in and still have plenty of gold on their accounts and about to walk away because with dynamic stats increase these folks cannot participate in latest events and losing their stats.

[TCW Faction]

The fix will hopefully be in the next binary submission. Which means it could be a week or two. I'm so sorry.

Also, for placing a ticket via the website. There is a support tab at the bottom of this page: http://product.gree.net/us/en

I would post the new ticket form, but it keeps taking me to the internal dashboard.

Hahaha...yeah 1-2 weeks until these damaged Beta 5.0 is working a little bit and gree release it ! And then comes again " ohhh...we so sorry " no one believe Gree anymore ! You only try to get time and do nothing !! Thanks again for fool all ppl's and have a nice weekend !

[JPetermon]

A week or two??? Heck with that. Color me gone.

[Big John]

Everyone should be awarded a vault of gold for this mess.

[I Will Merc You]

A week or two??? Heck with that. Color me gone.

I've been at this for 156 weeks....

...2 more weeks for resolution....no big deal at all.

Instead of quitting, why not;
1. Feed the dogs
2. Take out the garbage
3. Change your oil
4. Play with your babies
5. Romance your wifey/husband
6. Take a mini-vacation to some place you've never been (or heard of)
7. Play a game of chess
8. Go to sleep early
9. Climb a mountain..

....2 weeks......I can dig it :cool:

[Yo Salty]

No worries my man, I haven't logged in since the beginning of last war. Another 2, 3, weeks or heck just delay it for a month I'll cover for you, we're not missing out on anything.
:cool:
The fix will hopefully be in the next binary submission. Which means it could be a week or two. I'm so sorry.

Also, for placing a ticket via the website. There is a support tab at the bottom of this page: http://product.gree.net/us/en

I would post the new ticket form, but it keeps taking me to the internal dashboard.

[Tadaaah]

Tadaah talks a good talk, but in the end is laughing at how pathetic each and every player and person in this forum is. It's her job to tell us what she's told to tell us. Don't think for one second she views it as any more than that. Her concern begins and ends with the punching of the time clock.

You couldn't be more wrong. I love my job and what I do. I've turned down jobs that have offered me over 10k more than what I make to stay in this industry and in this field. I am privileged with getting to meet and interact with people from every walk of life on a daily basis and have the opportunity to be the voice of passionate and zealous communities. I've made amazing lasting relationships and learned so much about an industry I love and believe in. I couldn't see myself doing anything else, but working in the gaming industry.

@Genen: Someone asked for a way to submit a ticket if they can't log on. I provided an answer. The link could be useful in the future. The teams are aware of this, so I don't see a need to submit a ticket spare for tracking purposes. We'll update everyone once another update is going out.

[andy2]

the fact that you continue to run events full while knowing that a large percentage of players cant participate because of your own screw up is just downright embarrassing. It shows you don't care about us, and everything is driving the bottom line. Horrible ethics and you all should be ashamed.

I would be embarrassed to work for a company like this, not brag about how wonderful it is. Look at your customer satisfaction rates, there's no way they are good. A product that constantly spews out broken events, terrible support and unhappy customers, not something I would want to put my face behind.

[amjann]

I went back to version 4.4 through iTunes. I still had version 4.4 in iTunes. I deleted the app from my ipad. connected with itunes on my desktop and reinstalled the app from iTunes. It worked for me!! After 4 days out of the game I am back in!

[Adm. J(K96)]

the fact that you continue to run events full while knowing that a large percentage of players cant participate because of your own screw up is just downright embarrassing. It shows you don't care about us, and everything is driving the bottom line. Horrible ethics and you all should be ashamed.

I would be embarrassed to work for a company like this, not brag about how wonderful it is. Look at your customer satisfaction rates, there's no way they are good. A product that constantly spews out broken events, terrible support and unhappy customers, not something I would want to put my face behind.
Its almost as if they are trained in the back room of a Brooklyn electronics store.

[emcee]

Still can't log into game since Nov 11 around 6am. Numerous tickets in. Numerous installs.

[Bobar]

The fix will hopefully be in the next binary submission. Which means it could be a week or two. I'm so sorry.

Also, for placing a ticket via the website. There is a support tab at the bottom of this page: http://product.gree.net/us/en



I would post the new ticket form, but it keeps taking me to the internal dashboard.


Really, I appreciate this honest word telling the truth it will take time. BUT you really should stop all events! And by the way: if you come up with a full functioning event after that you will see we all will spend some more cash again.

[GreenwichKid]

If you can't login to make a support call you can do it here

https://games.gree-support.net/anonymous_requests/new

[DEWIN NUTTIN]

Really, I appreciate this honest word telling the truth it will take time. BUT you really should stop all events! And by the way: if you come up with a full functioning event after that you will see we all will spend some more cash again.

I'm sorry, sir, ALL of us are no longer spending money.
Some of us never spent any money.
YOU might spend some money, but there are many who will never spend another dollar, farthing, Euro, Yen, or plug nickel on this (or any other online "alleged") game.

[Agent Orange]

Well I just looked at my data useage for the past 5 days. Averaging 2-3GB daily. Before these problems I was averaging 700mb to maybe a GB. This is not good, I'm guessing these slow load times are the server sending multi mb pushes each time, grrrrrrrrrr.

[Speed ump]

I'm in favor of the ones saying no spending until they fix people's games that are broken. The reaction from gree seems to be more like its a minor inconvenience. It's not. We don't have too many who are affected, but I know factions that have quite a few affected. It's a pretty good percentage of the players. They have already lost a number, and I'm sure will lose many more. Especially once people are weened off the bottle, they may realize they no longer need it and all the associated and continuing issues that pop up with every single major event, and many of the minor ones. The meager compensation they've offered, and going to every player is a joke. I am not one of the affected, but it bothers me to see the ones who are, and how this has been handled. The answers to tickets from gree saying do this or that, like no one ever thought to cycle their device on or off, knowing that would in no way fix the problems. I don't honestly believe they are working to resolve the issue as much as they are continuing to work on planned events at a normal pace. Most come to play for fun, and it's been turned into a hated chore, that some people are only bothering with not to let down their teamates. As much as I appreciate the fact they they soldier on, I believe there comes a point at which they are fully justified in abandoning the efforts. If they want to make a show of goodwill and are truly working day and night to make the fix, stop any new events. Does that mean a reduced cash flow? It sure does. But it would stop or slow the much greater cash loss of players over the longer term, and more so the better paying customers seem to be more bothered than the free ones. Their choice, and they seem to have made it. Just my two cents for what it's worth.

[Corporal Punishment 2]

The fix will hopefully be in the next binary submission. Which means it could be a week or two. I'm so sorry.

Also, for placing a ticket via the website. There is a support tab at the bottom of this page: http://product.gree.net/us/en


I would post the new ticket form, but it keeps taking me to the internal dashboard.


Dear Tadaaah,

Apologies if you have answered my question already but I've missed it. Why can't you issue a new update, say 4.5.3, which has the same code that was (working) in 4.4?

[Evil Mastermind]

Hi Tadaaah -

Just let me know the name and address to whom, at GREE, I shall send my cell phone data overage bill to this month. Can't stop playing cause you all keep releasing events. 6gig plan will likely be consumed in about 10 days at the current rate. Let me know and I will forward it as soon as it arrives. Thanks in advance.

[bam bam.]

You couldn't be more wrong. I love my job and what I do. I've turned down jobs that have offered me over 10k more than what I make to stay in this industry and in this field. I am privileged with getting to meet and interact with people from every walk of life on a daily basis and have the opportunity to be the voice of passionate and zealous communities. I've made amazing lasting relationships and learned so much about an industry I love and believe in. I couldn't see myself doing anything else, but working in the gaming industry.

@Genen: Someone asked for a way to submit a ticket if they can't log on. I provided an answer. The link could be useful in the future. The teams are aware of this, so I don't see a need to submit a ticket spare for tracking purposes. We'll update everyone once another update is going out.

We didn't used to be zealous. This is true, the old days the forum was about info from the company and the community members purely helping eachother. What fanaticised us was the cliff the company treatment of customers completely fell off.

[Rolinz]

Okay, so far I have a few problems with MW still and I have been finding a way to work around it.

Not ideal but it helps lessen my frustration.

1. Still incorrect stats being displayed
2. Missing "cash" icon on top of my buildings when it is ready for collection
3. Missing NPCs during any LTQs
4. Inventory causing MW to crash
5. Takes numerous times to load
6. Can't see any postings on my wall by going thru my profile page.
7. Still lagging, pausing and freezing

What I have done so far:

1. Still waiting for a fix from Gree - seems to be working when no temp boosts exist
2. I switch screens from my base to another map and then back and the "cash" icons will show up on my buildings
3. I just have to wait at a minute for them to show up - it slows me down and I still accidentally tap on an invincible NPC
4. Completely random - gonna have to wait for Gree to fix
5. I iOS, when it does not load the first time, I "force close" MW and then it seems to load properly
6. I can go thru the faction page and then thru view members
7. Gotta wait for Gree to fix this one

I hope that helps some of you in the same boat as I am.

[AgentCoulsen]

We didn't used to be zealous. This is true, the old days the forum was about info from the company and the community members purely helping eachother. What fanaticised us was the cliff the company treatment of customers completely fell off.

Just delete the game like I did untill it's "FIXED"..and MAYBE I'll download it again (I hope NOT)

[Adm. J(K96)]

I'm actually glad to have my phone back for other things. Saving nearly 2.5gb of data a month by not playing.

[Mcdoc]

I'm actually glad to have my phone back for other things. Saving nearly 2.5gb of data a month by not playing.


Dude - do you ever sleep ?

Oh wait - I'm awake too (3:42 am in California)

Well - like I always say - Sleep is for Mortals :-)

[Adm. J(K96)]

Lol. Just woke up. Now 7am here

[GreenwichKid]

Man I've no idea why this is so difficult, the fix is really easy, all GREE need to do is issue the game 4.4 version of the game without any of the DRM crap and the guys will be up and running. Applying the fix works it's proven, just it will only let the owner of the iTunes account it was downlaoded with to use it.

If you're out of the game for weeks you might as well just give up, lets face it how many factions will let you camp for weeks and you know GREE will never compensate you accordingly. How are you going to get back the 1 billion 1/2 billion of stats you will have lost, or even the 20 billion on cash you haven't collected.

It's even worse for me, I'm the FL of an active faction, can't boot anyone can't promote, we're in Limbo....

[Lance Link]

It appears Gree walked into the room, dropped a festering pile of manure on the floor and walked back out.

They will be back in two weeks to see how much the flies have eaten. Hoping all the while that the whole pile will be gone when they return and that Gree will not have to clean up the mess they created.


Anybody pulling up a chair to eat or should we all just walk away?

[GreenwichKid]

I've no idea what is so difficult, GREE can simply issue 4.4 to the guys that are affected minus the crappy apple DRM, it's that simple. It's the incompetence that beggers belief, if only it was as simple as just deleting the game and using the money I've spent on Gold for something more useful like hey buying that XBox One. Sadly for me I'm the FL of a middle ranked faction that has a top crew in it, simply leaving would leave then right in the ****...

But if this problem keeps on for a couple of weeks, do we really believe that GREE will compensate us for the mission 1/2 billion in stats the missing units and the 10 - 20 billion in cash we would have collected?

The irony is the only people that have benefited from this problem are the guys that haven't been affected by this. So a double kick in the teeth, the guys who have no problems get a stat boost so we're doubly screwed.........

[Utisz]

To get into MW on an iOS device that won't let you in. (TRY THIS, it worked for me)

1. Check your memory
You need at least 1 gig available

2, delete pics or whatever to free up memory
3. Start MW, it goes through some kind of installation thing, not sure what, but when it got to 100% completed it kicked me out.
4. I tried again and I was in.

Yes it took a long time to get in like maybe 2 min's but I did get in and have gotten in the last 24 hrs every time. (I had not been able to get in before for around 36 hours and had tried maybe 100+ times.) this is on my iPOD touch 4th gen with 8 gig

On my iPAD 4th gen with 64 gig I have been able to get in period, but it is also taking about 2 min's to load the game.

It looks like the whole issue is a memory problem. The game has become a HOG!

Good Luck!

[Rolinz]

The only way I have been able to get in, all be it a lot longer, is to make sure I "force close" MW before trying to open it.

I notice that it is slower on my iPad mini than my iPad Air. My mini has a slow processor, but about the same amount of free space, so I believe older devices with slower CPU will take longer.

[Utisz]

To get into MW on an iOS device that won't let you in. (TRY THIS, it worked for me)

1. Check your memory
You need at least 1 gig available

2, delete pics or whatever to free up memory
3. Start MW, it goes through some kind of installation thing, not sure what, but when it got to 100% completed it kicked me out.
4. I tried again and I was in.

Yes it took a long time to get in like maybe 2 min's but I did get in and have gotten in the last 24 hrs every time. (I had not been able to get in before for around 36 hours and had tried maybe 100+ times.) this is on my iPOD touch 4th gen with 8 gig

On my iPAD 4th gen with 64 gig I have been able to get in period, but it is also taking about 2 min's to load the game.

It looks like the whole issue is a memory problem. The game has become a HOG!

Good Luck!

This is working for my Faction mates too, many have been locked out of game for days now they are back in
So it seems to be a temporary fix at least

[GreenwichKid]

I have 50 Gb of free space.. I totally wiped my iPad it if I install new game it works but I lose my account not much use for that as current wait for getting an account transfer is over 1 month... It's not free space, it's some sort of relationship between the account and the new version.

[fluffy01]

Thank you all exept gree for your suggestions thought I was close when installed old version but wouldn't load due to update pop up. Gree for the last time please fix this game.

[GreenwichKid]

Fluffy if that old version belongs to someone else then if you know them you can still do it, you need their apple id and password. Can't see a stranger giving you that though ;)

[Mikelord]

Gree sucks, they can't program and they don't know how to do jack s.hit... I'm so glad I miraciously quit the game right before this happened, but I feel bad for old team mates and the community they have to try and play through this while gree is still trying to figure out how to fix this broken game that's been broke since brazil since they never fixed my issue of not being able to see opponents base decorations on IOS platforms.... Yes even after retirement I'm still pissed gree you guys suck, and I can't reiterate that enough, but fix the damn game for crying out loud and stop trying to implement new s.hit! Like seriously stop following Americas model, get your own s.hit together before trying to fix everything elsee

[HGH]

Okay, my very first post after years of playing MW and lurking here.
Coincidence with the current SNAFU: GREE gave a presentation on Nov 3 at the Game Developers Conference:
http://schedule.gdcnext.com/session/help-how-do-i-keep-my-players-happy


Help! How Do I Keep My Players Happy?!
Chris Tabasa | Director of Consumer Operations and Quality Assurance, GREE International
This talk will explore the world of customer service in mobile gaming and how to keep players engaged and excited over a long period of time.
Ouch! and what a way to end the player appreciation month:mad::mad:
PS I couldn't connect to the app for 9 days and just restored mw 4.4... yay!

[Adm. J(K96)]

It's pure genius if you think about it. Give a seminar and if everyone there follows what you say, they will be out of business in no time. What better way to survive than to destroy the competition from within.

[Greeny1]

I have the old version (bug free) on my phone, but new version on iPad air.....transfer the game over and it's glitchy as hell. Maps and the game take an age to load, and I have to close the app every time I complete a level of ltq to get the reward and move on.....just re-release the old version and sort out the problems!

[backstabber]

I have the old version (bug free) on my phone, but new version on iPad air.....transfer the game over and it's glitchy as hell. Maps and the game take an age to load, and I have to close the app every time I complete a level of ltq to get the reward and move on.....just re-release the old version and sort out the problems!
Nothing better than a massive live beta test apparently to sort out the kinks...

[Gregori]

4.5.1 came and spoiled the Panama WD then 4.5.2 came out on Tuesday and now the game doesn't work at all for my main account (L293). Maybe its cos I had too many units or boosts? My micro (L33) works with it on ipad but its unused(it still got the "compensation package") so I've had to retire from the game. My wife & bank manager are happy though so thats good.

[Paisthecoolest]

Still locked out. Ipad2. iOS 8.1 and the newest mw version. I have tried every trick listed in the last 900 posts. Some have worked temporary, but I have no permanent solution. I can no longer get in the game. Gree, please help.

[DEWIN NUTTIN]

Still locked out. Ipad2. iOS 8.1 and the newest mw version. I have tried every trick listed in the last 900 posts. Some have worked temporary, but I have no permanent solution. I can no longer get in the game. Gree, please help.

The Gree authorities claim they are peddling as fast as their little legs will allow to get you the solution you seek.

The Gree authorities have asked us to be patient while they remediate the problem.

Yeah, that's all I know, my friend!

[Stumps]

Should i assume i should keep holding off from updating? Has gree at least given a date when it will be fixed?

[Mikeydel46]

No Problem :)



iPad: 324 MB
iPhone: 226 MB

Minutes ago i receive temp bonus on both accs. Stats weird again.
On my Iphone i have actually 1 temp bonus. After i receive the bonus, the nation bonus is gone.
On my iPad i have the same temp bonus and the formerly described imitation of a temp bonus named (null) with the value -0
So there are 2 temp bonuses on my iPad account. 1 existing temp bonus and 1 ghost temp bonus. Now there is the infantery def Bonus affected. Wrong value display (+-10%)

I guess, the freezing and the crashes are caused by the data & document File and maybe the GC pop up. The wrong message at the bonuses is caused by the display of the temporary bonus, at least there is a direct connection.

[QUOTE=HGH;1420923]Okay, my very first post after years of playing MW and lurking here.
Coincidence with the current SNAFU: GREE gave a presentation on Nov 3 at the Game Developers Conference:
[URL="http://schedule.gdcnext.com/session/help-how-do-i-keep-my-players-happy"]http://schedule.gdcnext.com/session/help-how-do-i-keep-my-players-happy.

That's the best lol I've had all week I'd venture to say he won't be invited back to speak on that topic. What any oxymoron greedy and customer service in the same sentence. At this point it's just entertainment to watch the gree clown car try to distract from their biggest screw up to date.

[Agent Orange]

[QUOTE=HGH;1420923]Okay, my very first post after years of playing MW and lurking here.
Coincidence with the current SNAFU: GREE gave a presentation on Nov 3 at the Game Developers Conference:
[URL="http://schedule.gdcnext.com/session/help-how-do-i-keep-my-players-happy"]http://schedule.gdcnext.com/session/help-how-do-i-keep-my-players-happy.

That's the best lol I've had all week I'd venture to say he won't be invited back to speak on that topic. What any oxymoron greedy and customer service in the same sentence. At this point it's just entertainment to watch the gree clown car try to distract from their biggest screw up to date.

That is funny as heck, love the preamble.

"This talk will explore the world of customer service in mobile gaming and how to keep players engaged and excited over a long period of time. Drawing from his vast experience in leading customer service operations and maintaining an excited player base for over two years after game launch, Chris will discuss the dos and don'ts of navigating the gamer community world.

Takeaway
Attendees will walk away understanding how to please gamers despite significant obstacles such as bugs, server issues and user complaints. It will also provide an in-depth explanation of what new technologies developers can use to better their CS efforts, as well as what numbers to look at to do so."

[Agent Orange]

Fluffy if that old version belongs to someone else then if you know them you can still do it, you need their apple id and password. Can't see a stranger giving you that though ;)

That might not work, Gree put in some code that prevented you from running an older version of the app. Basically booted you saying you had to update. Lucky us eh. It was how they locked out Bluestacks users on OSX at first. Now the app just blows up much like it is doing on the real IOS.

[Blackstone]

I updated to 4.5.2 big mistake couldn't even logon after that...why even release that version? Then successfully reverted back to version 4.4 and I'm all good. This is the way to go if any of you can do it. End result I'm never updating this app again unless the clowns in San fran force me to.

[Lance Link]

Getting a message now that the game is"down for 30 minutes for Maintanance". Lord knows what havoc and mayhem Gree will be responsible for this time.
No notice, no explanation, they just shut it down early on Sunday morning. Is this the end?


Correction: I see now they posted an "announcement" in the middle of the night about the Maintanance. I was really hoping they just turned the servers off and walked away. Hope the legal staff is every bit as competent as the programmers and support staff.

[GreenwichKid]

Let's hope so, I feel like a dog that's crawled away to die, just put me out of my misery....

https://www.youtube.com/watch?v=JSUIQgEVDM4

[Big John]

It was in the announcement section but nothing in game or in main forum.

[CC1]

Some addictions are best overcome cold turkey. Welcome to the Betty Ford Clinic

[Agent Orange]

Well on the bright side my data usage dropped to 648mb from 3gb by not playing yesterday. Bye bye gree.

[Adm. J(K96)]

I barely used 1gb for the month. What the heck else are you doing that you use that in a day? Lol

[Agent Orange]

I barely used 1gb for the month. What the heck else are you doing that you use that in a day? Lol

All that extra data was from MW trying to load. I go to Starbucks and use their free wifi for that other 'stuff'. :p

[Rolinz]

For those still having problems with MW loading, if you are in iOS, "force close" MW and all of your other programs.

Then try to load MW and it will take about 5 times longer than usual or maybe even longer, but it will eventually load.

"Force Closing" is when you hit the home button twice and you can swipe up the programs to close them.

I hope that helps those having problems getting into MW.

As for the other problems within MW, that we just have to bear it until GREE fixes it.

How many days has it been now since all of this started?

[Evil Mastermind]

Don't know if this will help anyone but I haven't seen this offered as a solution:

http://www.igeeksblog.com/how-to-re-install-older-version-of-apps-on-iphone-ipad/

The version that works fine is 4.4

This worked beautifully. Thx Merc_mw!

[Demolisher VFF Rebels]

I can say what ever you did for 30minutes today has made it almost impossible for me to get in now I was getting in prior to it in 5-10mins of constantly trying now I am having no luck what so ever getting in missed speed fltq and will have got raided to pieces many can't get in at all in my faction im not the worst some haven't got in in 3/4days

[Todd Miles Leonard]

At this point I have 2 games of which only one is functional.
Both are iPhone 4s.
The game not working is on iOS version 7.1.1 & level 255 and MW update 4.5.2.
I can't open game at all and I've deleted everything on my phone and hard closed everything. No luck game just crashes.
The game working is on iOS version 7.1.2 & level 103 and MW update 4.5.2.
No issues on that device.
Hope that helps.

[pagtton]

Still not able to load, uninstalled and reinstalled last 2 days still nothing since the bad update Any help???

[Mikelord]

Okay, my very first post after years of playing MW and lurking here.
Coincidence with the current SNAFU: GREE gave a presentation on Nov 3 at the Game Developers Conference:
http://schedule.gdcnext.com/session/help-how-do-i-keep-my-players-happy

Ouch! and what a way to end the player appreciation month:mad::mad:
PS I couldn't connect to the app for 9 days and just restored mw 4.4... yay!

Haha best laugh I had In a while. I really hope people take this opportunity to quit the game, it's better for people's health in the long run,if one things for certain GREE does not know how to satisfy their customers, since day 1

[Saint Anger]

Can rarely log on now. Nothing but crashes.

Believe it or not, Gree, I do not have all day to sit around and try to log in to the game, only to have it crash virtually every time. It is not uncommon at all to try logging in for 30-45 minutes, only to fail every time. The energy, the tank, whatever else you doled out - not much help when I can't actually log in with any certainty or regularity.

Too bad I'm not telling you anything you didn't already know.

[Paisthecoolest]

Gree's last glitch means I miss out on gree's latest glitch

[sumakanth]

my stats are at -10% after update, anyone see this

[Devil Dog 1]

Really enjoyed playing the game (most of the time) but I am now done. All the issues since the big update have made it difficult to play and enjoy the game

[I Will Merc You]

Any update this morning Tadaaah?

[TCW Faction]

Tadaaah can you confirm that something get fixed ?? I ask because my loaduptime switch back to normal ! Before it have take 10-15mins to load up ! Now it takes 1-3mins and game opens ! I still got probs with stats, no specials or units in inventory , app crashes when i try to open a map but the rest works fine atm ! BTW im not on a highspeed connection atm ! Slowed down to 65Kb and app loads fine !

[ogel45]

Going on a week now that I can't get into the game. I personally am getting tired of it. What's worse is the canned replies from support. "Thank you for your patience, ticket closed". Then they have the audacity to send me a survey about how they did.

[virginiavenom]

same here IOS. try to log in and nothing. only thing that works for me is to uninstall the app, hard reset device, reinstall app, and login.....if I log out....it's done. have to start the process all over again.

[Farcor]

I got lucky as I had backed up my device to my laptop prior to 4.5 update and after a week of no luck with support, I deleted the application from my device and restored 4.4 to my device from my backup. I am up and running again and able to help our faction finish the boss. Glad for someones advise to look into this and being able to fix my own problem is probably the best. Gree really needs to listen and act responsively on an issue as big as this.

[TCW Faction]

Sorry for the ppl that cant get in still :( Here is the way it work at my device with issues on Maps and some crashes at playing but the app works and you can do the most things like collect, upgrade, Raidboss, WD and i hope FL work too !

1. turn autoupdates off
2. delete MW -app
3. shut down iphone and restart
4. Download MW-app 4.5.2
5. after reinstall is a update shown in appstore called MW 4.5.2 "crash or stats fix" DONT TOUCH IT !!!!
6. start MWapp and when it opens close all popups and let it stay at base for 5-10mins( dont make any action in game) to get all graphic's etc. Loaded !
7. close app and Forceclose it on device ( 2x homebutton then close app in background)
8. restart app and it should work with little issues & crashes but it works :)

I hope it helps some :)

[Adm. J(K96)]

Tadaah is too busy right now. Crime City and Kingdom Age have started to crash and burn as well.

[Atego]

Tadaah is too busy right now. Crime City and Kingdom Age have started to crash and burn as well.

@Adm. J(K96)
you made my day. :)

[I Will Merc You]

@Adm. J(K96)
you made my day. :)

Everyday!! :)

Tadaaah...any update? Any advances being made on finding a resolution? Are we down to possibly another week, or still looking like two more weeks? Throw us a bone!!! ;)

[DEWIN NUTTIN]

Everyday!! :)

Tadaaah...any update? Any advances being made on finding a resolution? Are we down to possibly another week, or still looking like two more weeks? Throw us a bone!!! ;)



My guess, they have no clue, as in; they just don't know!!!!

They'll keep limping along, eventually crawling and slithering.

How much is TOO much for the player base?

That's the real question.

I understand why THEY do what they do.

I have no clue why the player base takes it!

[Sgt mason]

Still having issues loading the game- havent got in for a day

[Pattons3rdarmy]

Bahahahahhah they don't care at all

[I Will Merc You]

This thread was created 12 days ago, and is averaging 6,000 views per day..

...asking for an update...and can't seem to get one.

Shaking my head.

This issue still exist...a simple "Hey guys, we are still working hard on a fix. Looks like maybe early next week/early next year when we will have the problem resolved. Will update again tomorrow"...would suffice.

[Apollo13]

Even some sort of assurance from a moderator that they are working on the problem etc would be nice. But whenever there is a problem, they just suddenly all disappear. Denial doesn't mean the problem doesn't exist. Denial doesn't mean the problem will go away. It will only upset the players more and at the end, the only people that will end up losing will be GREE.

I am going to sort this out with iTune after putting in a formal complaint a week ago. I suggest that everyone should do so. This might just be a good reason for everyone to just quit the stupid game now.

We all have been addicted to it in the past, but thanks to the problem, I haven't been able to log on for a week now, so my addiction have dropped a little. I find that the drain of batteries on my device haven't been depleting that quickly over the last week. I got more time with family. And the good things is just going to continue now.

Bye bye GREE.

[Biker]

Hmm, no word from any mods or Tadaah. I wonder if Gree's payroll system had a glitch and no one was paid hahahahah

[Atego]

They create the next issue.

[Mikelord]

Still waiting to hear gree, pull your heads outta your a.ss and wipe the s.hit from your mouths. You eventually gotta cough up some chunks.
This is getting old.
No words from mods, no word from developers, HELL ID LET CJ talk cause even if he slept with SUP he at least talked

[Dborg]

Have not been able to log in to game for a week now...keeps crashing immediately

[Mikeydel46]

And so it goes. Best idea they have had to get people to stop playing. I've played since before factions were started. I can't even begin to remember the times gree has screwed people over playing this game. They have solved my problem locking me out for almost 2 weeks now I could careless if they fix it or let it die. No one deserves to be treated like gree treats its customers. My friends and I are looking for a new fun game the only requirement is its not a gree managed game. So now I can just watch the screwed up mess and lol. If you know of any good games drop me a note...

[Apollo13]

I have just downloaded the update iOS 8.1.1. Seems like the new iOS update allows me to get back ino Modern War now. Everyone can try it.

BUT STILL THIS DOESN'T MEAN GREE DON'T HAVE THE RESPONSIBILITY TO GIVE PLAYERS THAT HAVE BEEN LOGGED OUT OF THE GAME AN EXPLANATION.

It's one thing when the app game is played for free and another when to be competitive, the players have to spend time and money to keep up. So missing a few events in a cycle is really big deal. Plus, those people that managed to get on yesterday to do day 1 of 3 of the ILTQ gets all the rewards while those that get back in today, missed out big time on the opportunity.

[Agent Orange]

Tadaah is too busy right now. Crime City and Kingdom Age have started to crash and burn as well.

Haaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa !

[Agent Orange]

1st gen iPad is still locked out, and I don't care!

[1brent1]

1st gen iPad is still locked out, and I don't care!

Im on a iphone6 and can't login either. It try's to load but after 5mins screen either goes black or refreshed back to iOS home screen.

[Annihilator2]

What is target of current damage to the game?

Performance issues are not solved. New issue are added (e.g. increasing of loading time, display issues, empty comment board, etc., etc. ...).

[Eduard]

I think MW is starting slowly to go dead. The game is out of control. Gree is not be able to fix all the problems. If they try to fix something it is only getting more worse. There specialists much be getting a headache from all this bugs. It seems they have moved to slower servers, because my startup time is now around 5 minutes.
They only try to make as much money as they can on a game that is allmost dead. Its a big shame against all you players and those who spent alot of money on this game.
I have sent tickets about all my problems, but the support doesn't even read them. You get a standard Gree answer. I have the fastest Ipad available, latest IOS and latest MW update. And the game is realy a big, big mess.
Alot of players also from my faction are even not able to get into MW, so they cannot play. This situation is for over a week now. The old version before this stupid update worked very well. So my advise, bring this old version back and stop bringing out new updates, before you tested them.
Sorry i have to be very negative, but i am getting very sick to play MW in this way. I play for 3 years now, but never seen MW with so many bugs.

[Mcdoc]

. . .I play for over 4 years now, but never seen MW with so many bugs.


Hey Agent Orange - this guy has been playing for 4 years - a whole year before you and me :-)

[Agent Orange]

Hey Agent Orange - this guy has been playing for 4 years - a whole year before you and me :-)

That is a really neat trick since the game was released on about Nov 6, 2011.......

[codys21]

That is a really neat trick since the game was released on about Nov 6, 2011.......

I feel he's not the only one who exaggerates how long they've been playing. So many people say they've been playing for "years" and many have not. I remember sometime last year somebody said they've been playing for three years. Suspicious.....

Back to the topic. I have iPod touch 5th Gen running iOS 8.1, MW 5.1 and have almost no problem. Can usually get in game within a minute or two (which if still slow but at least I get in consistently; sometimes crashes). Even though I can usually get in, this is all really annoying because so many players, including my faction members, cannot.

[Kefa]

I feel he's not the only one who exaggerates how long they've been playing. So many people say they've been playing for "years" and many have not. I remember sometime last year somebody said they've been playing for three years. Suspicious.....

Back to the topic. I have iPod touch 5th Gen running iOS 8.1, MW 5.1 and have almost no problem. Can usually get in game within a minute or two (which if still slow but at least I get in consistently; sometimes crashes). Even though I can usually get in, this is all really annoying because so many players, including my faction members, cannot.

haha, you have a pre-Alpha version of MW :P

[Paisthecoolest]

Ipad2 still locked out, and I HAVEN'T been playing since November 7,2014.

[Demolisher VFF Rebels]

I have been playing just over a yr but the last 2+weeks feels like months not being able to get in and it's only got worse since the maintaince update can't get in at all on iphone5 now

[Shadow Demon]

No updates or even comments from anyone from Gree on this thread since Friday at 11:56am pst. Get off you butts and give us a damn update Mods! Your job is to be a go between from the players to the devs and you suck at it.

[DEWIN NUTTIN]

Presenting Miss Nancy Wilson singing, "Face It Girl, It's Over"

http://youtu.be/xc-cJoVxCSE

The Delfonics with "Face It Boy, It's Over"

http://youtu.be/CcvyrbIwSp0

[I Will Merc You]

How about an update Tadaaah...

[Rolinz]

Almost 2 weeks now and we have been playing with a broken game!

Any estimated updates from Gree? Or did they just give up informing us until we give up?

Crate event starts today. I wonder how that will run.

[gb7]

I have experienced the long wait and immediate crash, black screen and then back to the menu as well. If I turn my iPhone off and reboot, I'm able to get back in on the next try.

[I Will Merc You]

Modern War has turned into a game of 'Don't let your screen go black while waiting for the game to load'. If it goes black, start over.

....next-gen programming at it's finest.

Hard to believe we successfully put a man on the moon.....

[Mikeydel46]

I and several of my friends have complained via iTunes support
1. Game is unplayable, many being locked out for multiple weeks
2. The gree fixes don't work or in fact make the game worse
3. Gree refuses to answer customer complaints or issue regular updates..

So far, 6 people I know have seen the money spent on MW last month being returned via a reversal of charges to their accts via iTunes. I myself am done with the game, but if you spent money or want another avenue of complaint then complain thru iTunes support at bottom of iTunes page. They seem to know what customer support means unlike gree

[Atego]

Data push for Android an iOS is out. They are alive!

[Bobar]

Data push for Android an iOS is out. They are alive!

i guess it´s just for the next box event. they just continue.

mods not active, trying to sit this one out

[Lance Link]

With the silence from Gree Headquarters and support staff, it appears a philosophy of
"better to remain silent and have people think you are stupid than to speak and remove all doubt,"
has been adopted as a corporate rule.

Any updates Gree?

[Eduard]

Hey Agent Orange - this guy has been playing for 4 years - a whole year before you and me :-)

It would be better if you write about the problems on IOS instead talking about a detail. Else keep your mouth shut. It is just a little mistake from me, but for your info, yes i play from the beginning.
You probably dont realize, that there are serious problems on IOS.

[Adm. J(K96)]

No, you're right, McDoc is TOTALLY clueless.

Those words are dripping with something, but I can't quite find the word..

[I Will Merc You]

Bump.

This thread is light years more important than NPCs.

Update, for the love of game.....update please :)

[Bob Belcher]

Here'S the skinny, get your refund from Apple while you can! All the complaints filed with them it's just a matter of time before the incompetent company Gree is dropped from promoting their failed products on the IOS platform! The End is Nearer than you think!

[corey0025]

I downloaded the iOS update today (8.1.1) and it did nothing to fix the problem. Was secretly hoping apple could fix it with their update, but sadly still the same old thing. Load the game and wait, never get in and the app shuts down. What are we waiting on, haven't had an update in a long time now. Been out of the game over two weeks now. At what point do we get some answers?