Current Modern War Crash Status Update

[No One Special]

Three plus weeks of 2 mins to load game. Latest data push is bringing it up to 3 mins.

Not happy. No not happy at all.

Fix it dammit.

[Paisthecoolest]

Some of us can't get on at all. FIX THIS, GREE

[Oh oh Gree]

Hey Gree the weekend ended two days ago. Time to put on the big boy pants and start working.

[Led]

Modern war has a 2 star rating in the iTunes Store. If this dosnt get their attention I don't know what will...

[Adm. J(K96)]

Modern war has a 2 star rating in the iTunes Store. If this dosnt get their attention I don't know what will...

If Gree were an airline....

We'd be touching down at Fiumicino Airport right about now.

[Led]

CC is a half star higher lol :p

[Rolinz]

Modern war has a 2 star rating in the iTunes Store. If this dosnt get their attention I don't know what will...

You can vote in the App Store 2 times. Tap on how many stars for the current version and one for all versions.

If you have time, write a review.

[Ronbo]

I too have visited the Apple app store, wrote a bad review, then requested my money back for my last gold purchase. Goodbye Gree. It was fun for awhile but now can't open the game anymore on my iPad1. Sorry but will not even look at your other games because I fear they will all end up the same way. BTW your beta testing is terrible.

Worse part about all of this is that I am the leader of a rising faction...Sealords. Have already reached out to a few teammates to have them request Gree to change leadership position to an account that still works. Good luck with that. I guess now I have my life back. I was pretty addicted and like a heroin addict I spent lots of money on Gold each WD cycle to get my fix.

So sad. You should fire all your programmers.. LOL you probably won't be able to pay them anyway since I see many others are doing the same thing. ABANDON SHIP!

[Lance Link]

Is anybody there?
Does any body care?
Does anybody see what I see?

[Adm. J(K96)]

It's all seen.
It's all heard.
It's all ignored.
It's all Gree.

[JPetermon]

Anybody know if version 4.2.3 will work?

[Adm. J(K96)]

Anybody know if version 4.2.3 will work?

It should. Certainly worth a try.

[JPetermon]

It should. Certainly worth a try.

At this point, that's certainly true.

[Mikeydel46]

To each his own but I'm done trying I got my apple refund this morning and wrote a nice review. Gree have you looked at your great one star reviews. Pretty sad showing and worst part is they are all pretty true who would want to deal with gree to have fun there are surely many games out there which have a better programming and support team

[JPetermon]

To each his own but I'm done trying I got my apple refund this morning and wrote a nice review. Gree have you looked at your great one star reviews. Pretty sad showing and worst part is they are all pretty true who would want to deal with gree to have fun there are surely many games out there which have a better programming and support team

Agreed, however there is a method to the madness.

[Paisthecoolest]

Is anybody there?
Does any body care?
Does anybody see what I see?

I see fireworks

[Rob TRK]

Interesting, trivia in a way... I've read a few other reviews I. The iPad charts after seeing the comments above. It's seems that it's not only GREE who are having this issue... Looks as if the gaming industry itself is struggling with performance and load issues with the basic client/server design of these apps. Not to use that as an excuse of course.

Recent experience with an iPad 3 suggests that part of the issue is the amount of communication going between server and client during game load. If I leave the screen and it locks at times when unlocking the iPad performance itself is poor. That means something is using a whole lot of memory on device....

[I Will Merc You]

Any update on updating the next update?

[TCW Faction]

Tadaaah or an other Mod. From these Forum is it possible to get any new intel about the mess up or Fix or whatever gree does to make us all able to play the game ? Or is this thread now the same as any ticket and we step all in Darkness until MW5.0 is available ? Sorry but its really Bad to still keep quite and post nothing !!!

[Lance Link]

Tadaaah or an other Mod. From these Forum is it possible to get any new intel about the mess up or Fix or whatever gree does to make us all able to play the game ? Or is this thread now the same as any ticket and we step all in Darkness until MW5.0 is available ? Sorry but its really Bad to still keep quite and post nothing !!!

It is now more than obvious that nobody at Gree cares. To them we are the north end of a southbound horse and will be treated accordingly.

This treatment of their customers is beneath contempt.

[Harvest1969]

Anyone here want to share a nice written complaint i can send to itunes for refunding last gold buys. It is hard to write a good one then not having english as nr1 language..

[I Will Merc You]

What has happened in the news since the last GREE update on this issue? (11-13-2014 12:42pm)

- Western leaders confront Putin with more possible sanctions due to the Ukrainian conflict.
- New York State is now buried under 6' of snow
- I've used 12gb of data
- 11 pages of new posts on this thread have been added
- Rome was built, torn down, and rebuilt again..
- A very nostalgic, and pleasant thread about 'Memories' has been created
- ..and I have no doubt that GREE has lost millions in potential revenues due to heavy gold vets throwing the 'deuces'.


........Tadaaah...is GREE still in business? Are you still a mod? Is there effort being made on a fix??

..thank you in advance for not responding ;)

[Biker]

GREEEE, did you take your ball and go home ???

Hello is anyone home???

We're coming up to some key events and we still have members locked out of the game.

Anyone, reception, the janitor, the little mouse that eats the crumbs on the break room floor. .?????

[Z-Infierno]

That is a Spanish player annoying lol:mad:

[Tadaaah]

........Tadaaah...is GREE still in business? Are you still a mod? Is there effort being made on a fix??


Yes, we're still in business. Yes, I'm am still, currently, a mod. Yes, there is an effort being made on the fix. As stated last week, it will be in the next client/major update. No, we don't have a date for you yet. Apologies.

[Mikelord]

Yes, we're still in business. Yes, I'm am still, currently, a mod. Yes, there is an effort being made on the fix. As stated last week, it will be in the next client/major update. No, we don't have a date for you yet. Apologies.

Lol, you have a job for a little while longer...
I just laughed, and laughed, but thanks for showing us you care 69 pages of complaints later, it's nice to know gree is "hard at work" with their next latest screw up, it must be "compiling and linking" errors with all their loop checking points to make sure the glitches can't work, in the end just screwing up their game code.... So many lines to read through must be a hassle just glad I quit the game, cause the lag and errors and glitches and bugs and horrible customer service, all just snow balls before you say enough. Now I come on here to just see if gree has changed.... Nope. We all have a better chance of winning the lottery before that happens (like firing your developers and getting new ones)

[Captain Buck Slayer]

I think GREE does a good job guys, cut them some slack. They are trying to fix it. Everyone in my faction can get in i don't know why some can't, its just taking awhile for us but no major issues anymore.

[General Lea]

in the meantime , maybe send those effected and older version code to download?? this is nuts

is gree going to give everyone units that missed out from their mishap?? i hope so to keep the faith......but not holding my breath by no means

[Batum]

I think GREE does a good job guys, cut them some slack. They are trying to fix it. Everyone in my faction can get in i don't know why some can't, its just taking awhile for us but no major issues anymore.

You're an ass for belittling the issue. Get back to watching the jerk off scene in "Fast times at Ridgemount High"

[yoda2]

Good grief, when is this situation going to be resolved? It takes anywhere from 10-30. Minutes to finally get in to the game, that is if I have any luck on my side. No need to try and do the indivdual quest, because I never know when or how long i can be in the game.

[Stumps]

69 pages of unresolved complaints and gree are "hard at work to fix it".

If its a priority to fix, how can you invest so much time writing new code for a completely new function within the game that will totally change how to play!

[Lance Link]

Yes, we're still in business. Yes, I'm am still, currently, a mod. Yes, there is an effort being made on the fix. As stated last week, it will be in the next client/major update. No, we don't have a date for you yet. Apologies.

Gree is alive! They are alive!
As helpful and informative as ever but at least showing signs of life.
Hope springs eternal!

[corey0025]

That's great for you and your faction that everyone has gotten access back to the game, now put yourself in my shoes, I've been locked out for almost three weeks now, and my faction has a number of ppl that still can't log in to the game. Suddenly you will understand why we're still a bit upset that we can't get into a game that we have paid money to play. I've lost three weeks of events and stats because of it. Id be fired in my job if something went unresolved for three weeks.

[killbillbst]

How about you put a stop to all events until everyone is able to get back in the game. Like that would happen :o

[Paisthecoolest]

That's great for you and your faction that everyone has gotten access back to the game, now put yourself in my shoes, I've been locked out for almost three weeks now, and my faction has a number of ppl that still can't log in to the game. Suddenly you will understand why we're still a bit upset that we can't get into a game that we have paid money to play. I've lost three weeks of events and stats because of it....

I am still locked out too. So are some of my faction mates.

[I Will Merc You]

Yes, we're still in business. Yes, I'm am still, currently, a mod. Yes, there is an effort being made on the fix. As stated last week, it will be in the next client/major update. No, we don't have a date for you yet. Apologies.

Thank you for the update Tadaaah :)

P.S.....it may not seem like much, but every update you give helps (even if the update is simply, "there is no update, still hammering away at it"). I promise it does.

Thank you again!

[Jclarke]

Like a lot of folks still having problems getting game to open. When I can get in, get either 1- the screen to select flag again, although there is no close button so I have to close the game, or 2- a level up notice even though I'm not close to leveling and it's for several levels above where I would level. Ex: Currently @ 183, last notice was congrats on getting level 216. Closing that screen crashes the game about 50% of the time. Trying to participate in other events is good for 5-10 minutes before crash. Can only see and access nrg or health paks if I use gold first. And the buttons in menu screen are giant. Lacking a Gree solution, the cure for the frustration is to quit. My small gold purchases won't be missed in Gree's bottom line, but observing the volume of pages in this and related threads, some of the bean counters best flex some influence on the programmers or the cumulative effect will be noticed in the financials.

[Talahaski]

Taking the time to get things fixed properly and tested is the right approach instead of putting out rush fixes due to pressure from customers and managers.

Rushing often leads to misunderstanding of the real underlying issues and results in only partial fixing.

Take the time to truly evaluate the problems, fix them, and fully test.

[Z-Infierno]

wonder how come I´ve still receiving notifications about my base is totally getting looks like somehow game is Syncing with servers...every time I saw them I got hope but it just coming down to fulfill my entirely frustration about this stupid problem.:mad:

[Glenn Priest]

Yes, we're still in business. Yes, I'm am still, currently, a mod. Yes, there is an effort being made on the fix. As stated last week, it will be in the next client/major update. No, we don't have a date for you yet. Apologies.

Thx for the heads up. BUT. this is a joke and each event it gets worse. I get notices my base gets hit and I cant do crap about it. My faction suffers due to the lack of my participation. And that is 100% Gree screw up. you say they fixing it. The lame we are sorry rewards cant even get used. My crate event doesn't work. I waste time and $ playing. My fellow soldiers are growing and moving and I am just feeding their accounts. You suck at running a game and quite frankly passing info or modding for those of us out and watching the devastation occur. With so many of us out, all you do is pass on they are fixing it, but we don't know when it will happen. I for one am done giving my $ and my time to lame devs. Feeding your bank and watching our game time die is not happening any longer. Ill move on and bid you farewell.

[bam bam.]

Day 15 and the saga continues

[kmg108]

Not to downplay the situation for anyone still experiencing issuues, but mine has started working pretty good in the last day or so. Ever since the box event started, I have noticed better performance. I'm on iphone 4 w/ IOS 7 and the latest update to MW of 452.4.0

I'm not a smart person, according to my mother, but I wonder if part of the issue is because so many things have changed since the last time that some of you could log in? Depending how much has changed, is there a conflict with the servers trying to "mesh" the chaos within your accounts to the whatever the latest updates are? Ex: your faction earned tons of prizes while you were locked out. The system wants to give you the prizes but it cant figure out the chaos within your app that has been reloaded countless times?

That probably doesn't even make sense. I will now go back to staring at the wall. I sincerely feel for anyone still facing this issue. Best of luck.

[backstabber]

Not to downplay the situation for anyone still experiencing issuues, but mine has started working pretty good in the last day or so. Ever since the box event started, I have noticed better performance. I'm on iphone 4 w/ IOS 7 and the latest update to MW of 452.4.0

I'm not a smart person, according to my mother, but I wonder if part of the issue is because so many things have changed since the last time that some of you could log in? Depending how much has changed, is there a conflict with the servers trying to "mesh" the chaos within your accounts to the whatever the latest updates are? Ex: your faction earned tons of prizes while you were locked out. The system wants to give you the prizes but it cant figure out the chaos within your app that has been reloaded countless times?

That probably doesn't even make sense. I will now go back to staring at the wall. I sincerely feel for anyone still facing this issue. Best of luck.

Its not such a stupid idea. Even before this screw up i would get this type of crash, specially during RB on my iphone 4s. There were so many pending popups that as soon as the game opened, i am guessing there was a memory issue and game would crash immediately. However, i would simply need to login again and would be able to play since the server thinks i received all the popups and does not resubmit them to my device. All units are in inventory and progress would show properly.

[AgentCoulsen]

wonder how come I´ve still receiving notifications about my base is totally getting looks like somehow game is Syncing with servers...every time I saw them I got hope but it just coming down to fulfill my entirely frustration about this stupid problem.:mad:

yes had the same problem and this problem was also a reason for itunes to give me a refund! am I happy? refund feels good :rolleyes:

[Kefa]

Yes, we're still in business. Yes, I'm am still, currently, a mod. Yes, there is an effort being made on the fix. As stated last week, it will be in the next client/major update. No, we don't have a date for you yet. Apologies.

Wait, let me make sure I understand you correctly... we currently have 3 people in our faction who still cannot even open the game due to something broken in the most recent set up updates, and there is no plan to make any corrections until the next "major update"? Am I understanding this correctly, Tadaaah? Is the hope that 5.0 will hopefully undo whatever 4.4.1 broke and 4.4.2 and 4.5 failed to unbreak, rather than fixing what's broken before making more major changes?

Is there some valid logic to not simply going back and re-releasing the last known working build rather than hoping that something in the next major update will somehow fix it and appease everyone who already hasn't been able to play for weeks now?

[Lance Link]

Well, it is Friday afternoon on the west coast of the US and Gree is out for the weekend.
Check back on Monday to see if we are graced with an update.
Nothing to see here for 72 hours.

[Saint Anger]

Game is now 100% unplayable. 5 straight hours of crashes, without a single successful login.

Good thing there isn't a faction event going on right now, making the impact not just on me, but the rest of my team.

Oh, wait.........

[Clementine]

Wait, let me make sure I understand you correctly... we currently have 3 people in our faction who still cannot even open the game due to something broken in the most recent set up updates, and there is no plan to make any corrections until the next "major update"? Am I understanding this correctly, Tadaaah? Is the hope that 5.0 will hopefully undo whatever 4.4.1 broke and 4.4.2 and 4.5 failed to unbreak, rather than fixing what's broken before making more major changes?

Is there some valid logic to not simply going back and re-releasing the last known working build rather than hoping that something in the next major update will somehow fix it and appease everyone who already hasn't been able to play for weeks now?

1. Apple does not allow App Developers to re-release or rollback to an "older version" of the game on the App Store, so unfortunately we are unable to do this.
2. This particular fix requires a client update to game (in which you have to download the update from the App Store), which requires a submission to and then approval by the Apple App Store. This means we are at the mercy of Apple's timeline and approval process.

We are aware of and deeply sorry for the number of issues that Modern War has experienced over the last few weeks. I know that the team is working hard on getting everything resolved as quickly as they can.

[Okie]

Hello Gree! People from my faction that were having small(?) problems like the game crashing now can't even log into the game after the latest data push. This is with the latest release!

[Okie]

1. Apple does not allow App Developers to re-release or rollback to an "older version" of the game on the App Store, so unfortunately we are unable to do this.
2. This particular fix requires a client update to game (in which you have to download the update from the App Store), which requires a submission to and then approval by the Apple App Store. This means we are at the mercy of Apple's timeline and approval process.

We are aware of and deeply sorry for the number of issues that Modern War has experienced over the last few weeks. I know that the team is working hard on getting everything resolved as quickly as they can.
The last update was supposed to fix the first which was a fix to a fix of something, it was deployed in 24 hours. More people are loosing their games and rewards and what is gree doing about that? Have events stopped?

[Z-Infierno]

For users of IPhone 4 after so many tries Im able to log in finally.

In case it helps to log in after so many tries next works for me. I had to clear capacity on my phone to more than 1.5Gb deleting apps, photos and vids and the version I got is 4.5.2 after sync on Itunes Im playing again.

Ipod 2 definitively still no working with any version even with 8Gb of free capacity :mad:

Good Luck hope its helps a bit.

[BeerMe]

Where's the love? My game started having significant issues last Friday and last night while in the hunt for the top prize in the box event, I was out for good. I know for a fact that there is a VIP program and that I was invited to be a member given my significant investment. My question is has the term VIP changed all of the sudden with an entirely different meaning? All I want is a little effort with dialogue to know that something is happening, the lack thereof is concerning to me. If I can't log on, I can't spend money on gold and I can't light my buildings so players in game will not get my cash to buy units, while I am waiting and holding mine..(breath) hoping it gets fixed by the people behind the curtain. Just sayin

[General Lea]

the biggest part that upsets me is i can not help my faction nor get to be a part of FL event nor the last raid boss event in which my A/D scores would be much larger by now , if they give us all the units i might like to spend my $$$$ again but the longer this takes the less i want to play

thank you gree for this life changing event. this game is addicting and i am losin my addiction
:confused:

[CC1]

I'm slowly breaking the addiction. I can get in but it takes so long and I have to stare at my screen to make sure it doesn't hibernate. Each day I log in fewer and fewer times. Consequently, each day I experience more in real life I would have otherwise missed. It's getting easier and easier. Perhaps the final kick in the teeth will be the 30 "I'm sorry" energy packs used on ridiculously energy intensive FLTQs. Like a deceptive retailer that raises their price 30% then gives everyone 10% off. Or maybe the final kiss off is the +3% energy regen. Did it cross Gree's mind to help teams that have MIA members by giving a break to the capable players? If so, they clearly ignored it and opted to bend us over again.

Tadaaah and Clementine, I don't doubt you care. However, it's obvious senior leadership does not. I'm sorry but I don't buy the story about being at the "mercy" of Apple. I'm sure Apple doesn't like processing all the chargebacks and is incentivized to expedite the resolution. I've talked to Apple for an unrelated issue - top notch customer service Gree should take a class. I'll be finding out how they handle refunds soon.

[DEWIN NUTTIN]

Would it KILL anyone if YOU, (GREE) simply closed things down for a week?
If you did close everything down for a week, you could work without interruption or interference.
Players could take a short break, and no one would have any fears that they are being left behind by others.
After the shut down passes, all could return and everyone would be happy.

The way you are doing things now only causes many people to be upset.
Think about it, Gree, for your sake; think this through very carefully.
There are several ways to get through this, even if you were only to shut down 12 hours every day for the one week.

[General Lea]

some action at all would be nice, not words, &#$%@ words :mad:, this has messed up factions in the game not just individuals

[JPetermon]

some action at all would be nice, not words, &#$%@ words :mad:, this has messed up factions in the game not just individuals

Totally FUBAR'd mine. To the point we've lost some higher producing members over it.

[Agent Orange]

Would it KILL anyone if YOU, (GREE) simply closed things down for a week?
If you did close everything down for a week, you could work without interruption or interference.
Players could take a short break, and no one would have any fears that they are being left behind by others.
After the shut down passes, all could return and everyone would be happy.

The way you are doing things now only causes many people to be upset.
Think about it, Gree, for your sake; think this through very carefully.
There are several ways to get through this, even if you were only to shut down 12 hours every day for the one week.

I have to wonder if gree might use this as an excuse to shut the game down. I would bet their revenue stream has taken a major nose dive the past couple of weeks. If they are working on a quota system and not hitting their targets then some gree bean counter is likely red flagging this game. Therefore it would seem very illogical to continue to spend real money on a product that's expirey data is rapidly approaching...

The lack of a fix and deafening silence also do not bode well....

[DEWIN NUTTIN]

I have to wonder if gree might use this as an excuse to shut the game down. I would bet their revenue stream has taken a major nose dive the past couple of weeks. If they are working on a quota system and not hitting their targets then some gree bean counter is likely red flagging this game. Therefore it would seem very illogical to continue to spend real money on a product that's expirey data is rapidly approaching...

The lack of a fix and deafening silence also do not bode well....


I suspect that is also under consideration.
For some, however, the game has already been shutdown.
Many people have been locked out for 10-14 days and growing.
They've lived through it, and are better off for it.
This isn't life or death.
Despite the many issues, their dedicated following forged ahead, steadfast in their resolve to do it for their imaginary mates.
Gree just kept piling on, adding this and that, they were insatiable in their quest to squeeze the many dedicated believers dry!!!
Then finally, bloated, overloaded, patched beyond belief, the old game engine sputtered, coughed,wheezed, and died!

[Paisthecoolest]

I have been locked out since the new update. I sent in a ticket to transfer to a device that works. 2063880. Can anyone help make this go faster? Please

[GreenwichKid]

I really wish GREE would just close this down, put me out of my misery GREE just do it......

Sadly it just ain't gonna happen, that bean counter knows exactly how much they make and just like the local dealer pushing to a dying junkie, they'll squeeze every little ounce out before kicking the carcass into the gutter and moving onto finding more Junkies.

[Mikeydel46]

I did another phone complaint about gree via Apple call support in 5 min I am now getting a 3 month refund of money spent. It's worth every second it took. All should avail themselves of this remedy doesn't effect your game at all if you still make decision to play if they ever really get it fixed. Gree is all about lip service and bs action to look like they are doing something. This fubar has really pulled the curtain back on a bad company who's bottom line is sucking cash from people and not really having any sense of appreciation for its customers

[Demolisher VFF Rebels]

All I can is this is ****e, I gave 15mins trying to get so I would get final deploys in 2 battles now and not made it into the game to get my deploys off either not a happy customer and letting my team down more than anything is the biggest pain in the ass!

[Paisthecoolest]

I got my game transferred. Thank you.

I am now on an iPad mini running 8.1.1 and the latest update of modern war, which is all that is available for download. I have 7.7 gb available and IT STILL CRASHES

[AfterHours-Oliver]

Accounts which were previously unaffected are now crashing out on startup. Of my 8 accounts, 6 have crapped out in the last 24 hours. It took me 4 attempts to get one of my accounts on, deployed a stack of FL units and it died again.

All other apps fine.

I will skip the emotive/subjective pleas to fix, bitter and vacuous criticism of Gree devs and personal character assassinations on the mods. This has yielded precisely zero forward movement since I started this thread about 18 years ago.

Nobody is listening. They might be hearing, but nobody is listening so how about this week being "International Gold Free Week" to see if that either gets a better explanation or a fix to the performance issues.

[Utisz]

I think that they did something under pressure they knew was risky, to stop the Airplane Mode on iOS and that is what started the snowball effect.
I started having issues right after that fix and it only gradually got worse.

In my pre-retirement life, I had responsibility for Software development. “A little voice of experience here”.

I am willing to bet they know the cause of the recent chaos but the fix would restore the pilot licenses and they can't have that, so they are trying to come up with a workaround until they can develop a permanent solution which requires a major rewrite of the software. But their temporary patches are not working.

However, “Corporate Policy” won’t allow them to delve the real issue here so they are just playing dumb.

That is my “HUMBLE” Opinion.

[Little T]

Problems with ios started after they fixed the supposed cheating issues with syncing. It started with gold not being credited for offers and continued to get worse with every event and update pushed out to "fix" the issue. They need to go back to before airplane they fixed airplane mode and reload that version. ,This way all will be fixed until they can work on airplane mode issue with IOS.


I think that they did something under pressure they knew was risky, to stop the Airplane Mode on iOS and that is what started the snowball effect.
I started having issues right after that fix and it only gradually got worse.

In my pre-retirement life, I had responsibility for Software development. “A little voice of experience here”.

I am willing to bet they know the cause of the recent chaos but the fix would restore the pilot licenses and they can't have that, so they are trying to come up with a workaround until they can develop a permanent solution which requires a major rewrite of the software. But their temporary patches are not working.

However, “Corporate Policy” won’t allow them to delve the real issue here so they are just playing dumb.

That is my “HUMBLE” Opinion.

[Annihilator2]

Problems with ios started after they fixed the supposed cheating issues with syncing. It started with gold not being credited for offers and continued to get worse with every event and update pushed out to "fix" the issue. They need to go back to before airplane they fixed airplane mode and reload that version. ,This way all will be fixed until they can work on airplane mode issue with IOS.

I see that you both don't understand what happens with MW. The changes in client did not solve airplane glitch. The glitch was solved on server side. So rollback in client will not return glitch.
Moreover, new features and changes (like devisions, performance fixes, etc.) damaged really and significantly the game.

[Annihilator2]

1. Apple does not allow App Developers to re-release or rollback to an "older version" of the game on the App Store, so unfortunately we are unable to do this.
2. This particular fix requires a client update to game (in which you have to download the update from the App Store), which requires a submission to and then approval by the Apple App Store. This means we are at the mercy of Apple's timeline and approval process.

We are aware of and deeply sorry for the number of issues that Modern War has experienced over the last few weeks. I know that the team is working hard on getting everything resolved as quickly as they can.

1: it is common practice when old version is re-compiled with bigger version number.
2: I hope that new update really fixes current problems and is really in apple approval state.

[Utisz]

Problem seems to be on the server side, Lag is from Server, not connecting is also probably a server issue.

My issues started way before they fancied up the game, right after the Airplane issue was addressed, and gradually got worse as time progressed. However, y'all know when each of you started to have issues.

Maybe I just got unlucky first

[Bobar]

But as they are working that hard on a new working version, I wish they just wouldn't go on with all the events as if nothing happened.

[Annihilator2]

Problem seems to be on the server side, Lag is from Server, not connecting is also probably a server issue.

My issues started way before they fancied up the game, right after the Airplane issue was addressed, and gradually got worse as time progressed. However, y'all know when each of you started to have issues.

Maybe I just got unlucky first

Disagree. The freezing and drawing problems, invisible targets, frontline deployed points refresh, WD point and leader board refresh, etc., etc. were before glitch fix. New problems are added in each point that they try to fix. And each issue is increased where fix is declared. For example, invisible targets exist constantly now.

[Utisz]

Disagree. The freezing and drawing problems, invisible targets, frontline deployed points refresh, WD point and leader board refresh, etc., etc. were before glitch fix. New problems are added in each point that they try to fix. And each issue is increased where fix is declared. For example, invisible targets exist constantly now.

As it is all speculation, I won't continue this debate any further. However, you are correct, there are numerous issues and hopefully GREE will address them soon.

[killbillbst]

Gree(dy)s silence on this speaks volumes. Shows what they think of their customers

[Agent Orange]

Disagree. The freezing and drawing problems, invisible targets, frontline deployed points refresh, WD point and leader board refresh, etc., etc. were before glitch fix. New problems are added in each point that they try to fix. And each issue is increased where fix is declared. For example, invisible targets exist constantly now.

From testing I can state that invisible targets and invisible buildings are a problem at the client (app) level of this game. This drawing issue has plagued low memory Android devices for almost a year. I documented it on this very forum.

The dataset of this game is huge, but that is supposed to prevent huge data transfers between the server and the client (app). Which is why up till now things were actually working fairly well on IOS. But it was mind boggling to check memory allocation and to discover that MW takes up 2GB of space for it's dataset! Yes the app is only 80k but it's that massive datafile that is causing the problems as devices cannot handle it properly. Mainly older slower devices with limited available memory.

I do also see the point about the Airplane issue being the cause of more problems, mainly that the client keeps wanting to sync with the server to prevent this type of fraudulent use. I get that, mainly because the original design was meant to be more autonomous but in doing so it opened the client up to hacking.

It does also seem as if Gree has downgraded their server(s) running this game. Likely because they want to put the better hardware on apps that are making the most profit. Also does not bode well for this app….

When IOS 8 came out and Gree updated the app to 4.5.x is when things went off the rails. Although I was seeing a lot of crashing on our 1st gen iPad before these changes. But with 4.5.x came the locking out of a lot more IOS devices. Basically it looks like any device not running IOS 8.1.x is either locked out completely or experiencing a high failure rate.

Why Gree has not rolled back the app is beyond me unless they successfully also crapped the server side as well when they started to make these changes, in other words what is on the server may have changed in format and therefore might not be able to be rolled back. In which case that could account for such a slow painful process. Or as others have speculated the programmer doing the work on this game is incompetent, granted my money is on upper and middle management.

[Agent Orange]

But as they are working that hard on a new working version, I wish they just wouldn't go on with all the events as if nothing happened.

Indeed, if there is one aspect of this catastrophe that pisses me off, that would be it.

[Paisthecoolest]

Still locked out. i was on an ipad2 running 8.1.1. I downloaded modern war to an iPad mini running 8.1.1. . I transferred my main account from my ipad2 to my iPad mini, since the new account was working.

Now my level-300 account is on my iPad mini. It is locked out. I started a new account on my ipad2. It is working fine. I have leveled it up to 28 and continue to add buildings. As I do this, modern war works less and less.

Agent Orange, it certainly seems like the bloated information that is trying to be downloaded is the cause. Both iPads were able to run modern war. Neither iPad is able to run my level-300 account.

[Annihilator2]

As it is all speculation, I won't continue this debate any further. However, you are correct, there are numerous issues and hopefully GREE will address them soon.

I don't talk about architecture of the game and its client-server operating. I talk about thing and sequence that I saw by my eyes.


From testing I can state that invisible targets and invisible buildings are a problem at the client (app) level of this game. This drawing issue has plagued low memory Android devices for almost a year. I documented it on this very forum.

I have 64 GB in my iPad and 44.5 GB are free (Available). - Is this memory low?


I do also see the point about the Airplane issue being the cause of more problems, mainly that the client keeps wanting to sync with the server to prevent this type of fraudulent use. I get that, mainly because the original design was meant to be more autonomous but in doing so it opened the client up to hacking.

Closing the hole is not reason for killing the game.

[DEWIN NUTTIN]

When things go wrong, humans want to know why.
I can say with some certainty that there are many things we witness that we will never know what went wrong or why.
I submit that this game's most recent issues are among that number.
We will never know what caused this, because Gree has no idea and they are behind it all.
I suggest that this is like the knotted shoestring you ended up with years ago.
It was knotted by your hand, yet you don't know how it was knotted beyond being untied.
The cure then was to cut the knotted shoestring, throwing the pair away!

[RAMNUTS]

Quote Originally Posted by Agent Orange View Post
From testing I can state that invisible targets and invisible buildings are a problem at the client (app) level of this game. This drawing issue has plagued low memory Android devices for almost a year. I documented it on this very forum.
I have 64 GB in my iPad and 44.5 GB are free (Available). - Is this memory low?

No, think outside the box. It is quite low if you only have 5.44 GB.

[Annihilator2]

No, think outside the box. It is quite low if you only have 5.44 GB.

Exactly! I have enough memory but I have these drawing problems. So I conclude that a problem is not in available memory...

[Adm.]

You are both talking about available drive space. That is not the same as available memory. I am not familiar with the exact specs of all the devices, but I'm guessing none have more than 4gb total memory, let alone available memory.

[Agent Orange]

Exactly! I have enough memory but I have these drawing problems. So I conclude that a problem is not in available memory...

Now think system heap, something that really old Mac users know of...

However if you have rhat much available memory then the next culprit is likely a bad graphic file. Logically you would nuke the app and dataset and reload the entire mess, but based on my testing and what is being posted here that likely will not work.

[Agent Orange]

I don't talk about architecture of the game and its client-server operating. I talk about thing and sequence that I saw by my eyes.



I have 64 GB in my iPad and 44.5 GB are free (Available). - Is this memory low?



Closing the hole is not reason for killing the game.

Of course it's not a reason for killing the game but it might have rendered the game unplayable for many.

When you say iPad, which generation since anyone with a 1st gen iPad and who upgraded to 4.5.x is now locked out totally. Up to that point on mine it was constant crashing.

Those on 2nd gen iPads seem to be reporting mixed results from being totally locked out to just slow loading at startup. What was interesting is the one person who transferred off an iPad 2 and reinstalled a new player and it worked making me think a graphic or dataset file being used by his old player could have been the issue and why these issues are so inconsistent.
Keep in mind we have players all over the place in terms of what units buildings and awards they have in their inventories and the more I read about this mess the more I have to wonder if it's a graphic or perhaps boost item causing this.

[dudehardwork]

I have an iPhone 5 I think im 1 iOS update behind. It takes atleast 2 min to log in at the very best going Then the game freezes. I think we should start up our own game. We could make a killing with a scam like this.

[Agent Orange]

I have an iPhone 5 I think im 1 iOS update behind. It takes atleast 2 min to log in at the very best going Then the game freezes. I think we should start up our own game. We could make a killing with a scam like this.

From testing I would say you need to upgrade to IOS 8.1.x, but my gut says don't if everything else is working on your iPhone because I can't guarantee that things will improve.

[CC1]

I'm not very versed in computer issues but I see several posts about data size being a potential cause. Could it be because there are so stinking many NPCs? I mean they use to clear out old NPCs when the next LTQ/FLTQ started didn't they? Now even the very first ones stay on the maps the entire cycle.

[Bluehavana2]

I started having new problems over the weekend with my iPad mini 16gb ios 8.1.1 freezing up.
Researching, I found that MW was using 4.5gb of space (with 2.7gb of data).
I deleted mw, restarted my iPad, restarted MW, exited and turned off the iCloud backup for MW, restarted MW, exited and turned the iCloud backup back on and the app and dataset are back to their normal sized.
A leak of some sort???

[Agent Orange]

Holy crap that's the biggest datafile I've heard of. Just checked mine and it's grown to 2.6GB from 2.0. I know gree keeps sending sever pushes because devices that did work have now stopped working.

[Annihilator2]

You are both talking about available drive space. That is not the same as available memory. I am not familiar with the exact specs of all the devices, but I'm guessing none have more than 4gb total memory, let alone available memory.

You talk about 32 bit OS-s. More memory is available in 64 bit OS-s.

[Annihilator2]

When you say iPad, which generation since anyone with a 1st gen iPad and who upgraded to 4.5.x is now locked out totally. Up to that point on mine it was constant crashing.

Those on 2nd gen iPads seem to be reporting mixed results from being totally locked out to just slow loading at startup.

I have iPad 2. I am lucky and am not locked out. But it is not only slow loading at startup. All old problems with refreshes of deploy points in FL and in WD points, drawing issues and app freezing when I am hitting LTQ targets, invisible targets and more, more, more. Loading at startup was always not sufficient. But now this time is terrible.

[Genen]

Well ok it's Monday. So I assume our stellar buddies from GREE back to work.
I am not sure if mods of this forum just throw their hands up and abandoned this forum but we need at least some feed back.
From what I read and heard that probably 5 to 10% of the community cannot get to their games and may be 40% having other problems with either big lags or stats get screwed etc.
I have iPad Air and iPhone 5. iPad still has 4.4 version and my heavy loaded game works perfect on it. iPhone 5 has 4.5.2 and it's still working but much slower and takes up to 5 min log the game.
I think folks who cannot log in are using older devices.
One way to get your game back is to ask gree to move your game to more powerful device like iPad Air if you have a spare one. They can do it very easily and done it before but unfortunately they do not respond to any tickets at all. Nothing.
Even if whatever global fix will take some time they can help player by player on individual basis

[Adm.]

You talk about 32 bit OS-s. More memory is available in 64 bit OS-s.
True, but do any of these devices actually have more than that?

[Genen]

True, but do any of these devices actually have more than that?
My iPhone 5 had all kind of crap and apps and I really did not remove anything. And as I said it's takes for a while to log in but you still can play game.

[Ajk]

I was able to get my game transferred to my new iPhone 6 about a month ago without any problems. I am running iOS 8.1.1 but I'm currently only running mw version 4.4. I have refused to update to the new version for weeks now. It currently runs wonderful on it with load times of under 10 seconds. Just thought I'd weigh in with the current device and software versions. Sorry so many are having trouble.

[Agent Orange]

You talk about 32 bit OS-s. More memory is available in 64 bit OS-s.

You know you might have good point, I've been suspecting it's got something to do with new command sets in IOS 8 but what if it's something fundamentally stupid like they compiled only a 64 bit version and why the older 32 bit devices are all screwed up....

[I Will Merc You]

Tadaaah, or Clementine....could either of you possibly hit us with an update this morning?

[chubster]

Two weeks since I had access to the game, two weeks Gree��any chance of an update?? Any chance of a sign that you are even remotely interested in your customers???

[Bluehavana2]

Tadaaah, or Clementine....could either of you possibly hit us with an update this morning?

Looks like our community manager is too busy today in the other forums to address the minor issues here

[Kefa]

Two weeks since I had access to the game, two weeks Gree��any chance of an update?? Any chance of a sign that you are even remotely interested in your customers???

From 11/19, Tadaaah said nothing would be addressed until the next major update. I took that to mean that fixing the issues keeping so many from even being able to open their games is on the priority list somewhere below getting the next major new features and WD mechanics change done and live. Unlikely we'll see any attempts at a fix until after 5.0 goes live.

...showthread.php?101398... (http://forums.gree.net/showthread.php?101398-Current-Modern-War-Crash-Status-Update&p=1423185&viewfull=1#post1423185)

[General Lea]

I was able to get my game transferred to my new iPhone 6 about a month ago without any problems. I am running iOS 8.1.1 but I'm currently only running mw version 4.4. I have refused to update to the new version for weeks now. It currently runs wonderful on it with load times of under 10 seconds. Just thought I'd weigh in with the current device and software versions. Sorry so many are having trouble.



i wish they would just re-release 4.4, but they wont

but hey GREE, maybe try to delete all things done to version 4.5.2 and go back to what worked. then try again to get it right for a future version, this is nuts and if i worked for GREE it would be fixed by now, even through Apple. money talks and BS walks, so please no more BS

[I Will Merc You]

i wish they would just re-release 4.4, but they wont

but hey GREE, maybe try to delete all things done to version 4.5.2 and go back to what worked. then try again to get it right for a future version, this is nuts and if i worked for GREE it would be fixed by now, even through Apple. money talks and BS walks, so please no more BS

Hang tight General...the fix is coming.

Good to see you old friend. Take care :cool:

[Candyflosser]

You know you might have good point, I've been suspecting it's got something to do with new command sets in IOS 8 but what if it's something fundamentally stupid like they compiled only a 64 bit version and why the older 32 bit devices are all screwed up....

Impossible as if they compiled a 64-bit only version it would not run on any devices without 64-bit hardware & 64-bit OS.
Apple to protect their brand would have as part of Appstore release ensured it would not even allow you to download a
64-bit only application to a 32-bit device.

[Candyflosser]

From testing I can state that invisible targets and invisible buildings are a problem at the client (app) level of this game. This drawing issue has plagued low memory Android devices for almost a year. I documented it on this very forum.

The dataset of this game is huge, but that is supposed to prevent huge data transfers between the server and the client (app). Which is why up till now things were actually working fairly well on IOS. But it was mind boggling to check memory allocation and to discover that MW takes up 2GB of space for it's dataset! Yes the app is only 80k but it's that massive datafile that is causing the problems as devices cannot handle it properly. Mainly older slower devices with limited available memory.

I do also see the point about the Airplane issue being the cause of more problems, mainly that the client keeps wanting to sync with the server to prevent this type of fraudulent use. I get that, mainly because the original design was meant to be more autonomous but in doing so it opened the client up to hacking.

It does also seem as if Gree has downgraded their server(s) running this game. Likely because they want to put the better hardware on apps that are making the most profit. Also does not bode well for this app….

When IOS 8 came out and Gree updated the app to 4.5.x is when things went off the rails. Although I was seeing a lot of crashing on our 1st gen iPad before these changes. But with 4.5.x came the locking out of a lot more IOS devices. Basically it looks like any device not running IOS 8.1.x is either locked out completely or experiencing a high failure rate.

Why Gree has not rolled back the app is beyond me unless they successfully also crapped the server side as well when they started to make these changes, in other words what is on the server may have changed in format and therefore might not be able to be rolled back. In which case that could account for such a slow painful process. Or as others have speculated the programmer doing the work on this game is incompetent, granted my money is on upper and middle management.

I will say bogus on the belief of server cost as GREE use Amazon EC2 to run their games. So they are not saving money from that, now GREE
may be using their owe servers to do MW data set deploys as Amazon charges a fee for the amount of data sent from an EC2 server instance to
any connected device outside of the Amazon EC2 clusters. Apply to be a GREE third party developer the informatinformation they provide about
how to interact with the GREE platform is enlightenin.

[Agent Orange]

Impossible as if they compiled a 64-bit only version it would not run on any devices without 64-bit hardware & 64-bit OS.
Apple to protect their brand would have as part of Appstore release ensured it would not even allow you to download a
64-bit only application to a 32-bit device.

You mean like the way the app (4.5.2) crashes when run on older non 64 bit devices......

Yes one would think it would be colossaly stupid to make such a mistake and that Apple would have caught it however it is gree we are talking about...

[Candyflosser]

You mean like the way the app (4.5.2) crashes when run on older non 64 bit devices......

Yes one would think it would be colossaly stupid to make such a mistake and that Apple would have caught it however it is gree we are talking about...

No as in because it is looking for 64 bit shared or dynamic libraries that do not exist the error would be
pretty self evident as it would not even get to that point the binary will not execute. And Apple, Google &
other AppStore already have the framework in place when you package up an app.

[Paisthecoolest]

Did anyone else get another download as they tried to open modern war? Was that the solution that we have been waiting for? It didn't work. I am still locked out.

[Bobar]

Seems they switched 3% into +3 health regen.
+20% health regen went to -10% health regen
New threatening NPC
Boss event

At least they did not start events only

(Still would prefer gree postpone them until further notice and fixed stable version)

[General Lea]

no update here to try yet:mad:

[Bambamgunz]

Where's the spinner to let us know next update being worked on. Its been 2 weeks already since i have been able to enjoy playing MW.

[Saint Anger]

....and, still waiting...

[AgentCoulsen]

UPDATE: don't bother waiting!!..I heard GREE is shutting down MW in a few months they can't find a solution for the fix of the fix of the fix of the fix...

thank u all for playing mw and donating your money to GREE

[Annihilator2]

UPDATE: don't bother waiting!!..I heard GREE is shutting down MW in a few months they can't find a solution for the fix of the fix of the fix of the fix...

thank u all for playing mw and donating your money to GREE

Clementine/Tadaaah, is this true?

Such things MUST be announced in advance!

[AgentCoulsen]

Clementine/Tadaaah, is this true?

Such things MUST be announced in advance!

naah it was a joke :p don't worry who am I to announce such a thing lol

[I Will Merc You]

It has gone from bad to worse.

24 hours since last successful log-in. Just as I had learned to accept the wait time for opening the app, this entire problem takes it to the next step.

When opening the app, instead of entering my beautiful world in MW, I'm getting a message stating 'sorry, unable to connect. must have access to the Internet'.

Access to the Internet. Hmmmm

....suppose im posting this message via carrier pigeons..

(8.1 iOS, latest MW update)

[Big John]

Nothing is going to happen till update 5 comes out.

[rushabhc]

naah it was a joke :p don't worry who am I to announce such a thing lol

go and fck urself.....

[DEWIN NUTTIN]

Nothing is going to happen till update 5 comes out.

Yes, SOMETHING will happen when MW 5.0 is released.
SOMETHING wicked this way is coming!!!!!
ROTFLMAO

[Agent Orange]

Yes, SOMETHING will happen when MW 5.0 is released.
SOMETHING wicked this way is coming!!!!!
ROTFLMAO

Indeedy, it shall be glorious!

http://img4.wikia.nocookie.net/__cb20130712135011/glee/images/4/4b/POlar_facepalm.jpg

[General Lea]

and STILL FRICKEN WAITING :confused::mad::(

i think that sums it up

no comment from tadaah or clement in a while, hmmmmm

[DEWIN NUTTIN]

Indeedy, it shall be glorious!

http://img4.wikia.nocookie.net/__cb20130712135011/glee/images/4/4b/POlar_facepalm.jpg

A face "pawing" polar bear, my, oh my!
LOL

[I Will Merc You]

Tadaaah or Clementine;

Any updates today? Still working on the fix, or, have you wrapped up things on your end and are now awaiting approval from Apple?

[Kefa]

Post number one thousand one hundred twenty three in this thread, weeks of pending issues, and now 6 full days since the last comment on the matter from any company representative.

I'm pretty solidly convinced they don't care if we all just go away.

[I Will Merc You]

Post number one thousand one hundred twenty three in this thread, weeks of pending issues, and now 6 full days since the last comment on the matter from any company representative.

I'm pretty solidly convinced they don't care if we all just go away.

Great post.

Tadaaah, Clementine...this is not appropriate conduct as a mod. Without question, your continued, and noticeable silence is not of your own choosing (I sure hope not)..you are both simply doing what the people who sign your paychecks tell you to do. No harm in keeping food on the table. Respect to both of you ladies for doing so..

With that said, we have all read your posts about enjoying what you do, and truly understanding the purpose as mods.. be the voice between Devs/Programmers and Players. You are smack dab in the middle, more so now than ever. This is the greatest crisis this game has ever seen (yes, I use the word 'crisis' lightly, as again, this is just a 'game'). Old players, new players...all are effected the same...only difference between the two class of players is that 'old players' remember when this game was beautiful..

Over the course of 'beautiful game' to 'today's game', the people who sign your checks have failed, at a catastrophic level. Not sure if it is attributable to the mods who came before you, who failed to effectively relay issues to mods/devs, or, if this all sits squarely on the shoulders of the 'suit-and-ties'. There can be plenty discussion about what has been added at player's request, and what has been done to appease the masses at times. But the truth is, no decision for change in this game was ever made with the player in mind.

No, what we have is a beautiful product that has been molded and shaped with 'profit' at the forefront of all changes and additions that have been made.

I respect both of you ladies, but all we ask for is a simple update.

This entire situation is disgusting, and although you are being instructed to remain mute, you are only making this worse. Hope is being lost, even by those who don't lose hope.

...again, all of this is said with respect to both Tadaaah and Clementine.

[Toby_Bear]

Great post.


...again, all of this is said with respect to both Tadaaah and Clementine.

Screw that... While most here feel where your coming from in your post, kill them with kindness and maybe they will show up... I'm part of the other side that says GFY.... Forget the fact they are the ONLY link to the makers of the game and creators of this debacle... The MODS have completely abandoned this forum and the players... So to that I say again, GFY.... I hope this game dies and EVERY single one of them lose their job because quite frankly that's what they deserve... I have never been treated in such a way where I have been a paying customer, EVER! I guess shame on me

[Bubseg]

Gree dont care. , with the amount of people getting refunds from apple , the suits will end up shutting down mw.
This game is going to end up like lord of ultima

[Paisthecoolest]

Many of us are about to loose a whole cycle between wars. We are about to head Into a long weekend, so tomorrow is the last chance to hear from you. Please tell us something, because I'm tired of coming in here everyday and reminding everyone that I CANNOT LOG INTO THE GAME.

[I Will Merc You]

Screw that... While most here feel where your coming from in your post, kill them with kindness and maybe they will show up... I'm part of the other side that says GFY.... Forget the fact they are the ONLY link to the makers of the game and creators of this debacle... The MODS have completely abandoned this forum and the players... So to that I say again, GFY.... I hope this game dies and EVERY single one of them lose their job because quite frankly that's what they deserve... I have never been treated in such a way where I have been a paying customer, EVER! I guess shame on me

You sound like you are from Ferguson, MO. I would also bet the ranch that your profession is in the field of Production....more specifically....Counter Production.

You should put the game and forum down for a while...

[Kefa]

Gree dont care. , with the amount of people getting refunds from apple , the suits will end up shutting down mw.
This game is going to end up like lord of ultima

Modern War has always been Gree's top grossing title since taking over Funzio. Less than a year ago it was still consistently top 10, and even a few weeks ago was still top 50. Now all of a sudden War of Nations is Gree's highest grossing title on iPhone (#56 on iPhone), Crime City is 2nd (#91 on iPhone), League of War is next (#96 on iPhone), and MW is about to fall out of top 100 for iPhone.

It doesn't have to be this way, Gree. Those customers won't simply switch to another Gree title, you know. A little consideration and their exodus could sitll be prevented.

[DEWIN NUTTIN]

Modern War has always been Gree's top grossing title since taking over Funzio. Less than a year ago it was still consistently top 10, and even a few weeks ago was still top 50. Now all of a sudden War of Nations is Gree's highest grossing title on iPhone (#56 on iPhone), Crime City is 2nd (#91 on iPhone), League of War is next (#96 on iPhone), and MW is about to fall out of top 100 for iPhone.

It doesn't have to be this way, Gree. Those customers won't simply switch to another Gree title, you know. A little consideration and their exodus could sitll be prevented.

Have you seen this?

http://thinkgaming.com/app-sales-data/33/modern-war/

Or this?

http://thinkgaming.com/app-sales-data/publisher/28/funzio-inc/

This?

http://www.appannie.com/apps/ios/app/468327549/

Startling, not.

[Kefa]

Have you seen this?

http://thinkgaming.com/app-sales-data/33/modern-war/

Or this?

http://thinkgaming.com/app-sales-data/publisher/28/funzio-inc/

This?

http://www.appannie.com/apps/ios/app/468327549/

Startling, not.

It will be interesting to see where it lands this weekend and how that compares with WD weekends in the past. I'm not shocked now, but I was shocked when I first read the article about Gree's acquisition of Funzio that disclosed the gross income from the first ever WD event.

The farthest right-hand data point on that graph is the sad, telling one that they need to wake up to. It doesn't have to be that way. Seems like some new ideas came in and are working hard to rescue them from the possibility of continued success. The longer this silence goes on, the lower that point is going to go, I believe, as more and more people lose faith in their ability to recover anything workable for the long term.

[Adm.]

I've got a feeling we're going to see someone toss a grenade in here soon just to see if anybody is still looking.

[Bkharr]

I can't log in now either, this is insane !

[Speed ump]

I'm truly surprised the data doesn't reflect and even larger drop off than it does. I predict that drop off is going to keep going off the deep end at a faster pace pace though. Once all us addicts have gone through the dt's, they're likely not to get hooked again.in some cases people have been called deadbeats for non performance due to no vault of their own. Some re upset they can't help their teams, some that they have lost out Due to missed events. The longer it goes on, the more they will lose, and less likely to return.

[DEWIN NUTTIN]

I'm truly surprised the data doesn't reflect and even larger drop off than it does. I predict that drop off is going to keep going off the deep end at a faster pace pace though. Once all us addicts have gone through the dt's, they're likely not to get hooked again.in some cases people have been called deadbeats for non performance due to no vault of their own. Some re upset they can't help their teams, some that they have lost out Due to missed events. The longer it goes on, the more they will lose, and less likely to return.

I agree. More than likely they cook the books for the various game makers, or rely off of inaccurate data supplied by Google and iTunes. I'm sure the numbers don't reflect true numbers, or can't account for the refunds or adjustments made or being made daily.

[Vercingetorix]

I clicked over to the top grossing games tab on the web site the Dewin Linked above. The most concerning issue is the number of new users. It shows 500. In scrolling down - the lowest number listed under any app for new users is 500 which probably is the lowest figure they cite and the actual number of new users is less than 500 per day. That is not good news for those who enjoy the game.

And to be flippant, the fact that the Kim Kardastian game has higher revenue and more daily revenue than all but 7 apps is just disturbing and a sad statement on our culture (the data is US revenue only - so shame on those of us in the US).

And Happy Thanksgiving to all who are on here.

[Kefa]

It's now day 7 without any information or response from the company. As a faction leader I have people asking me every day if I know anything about when they'll be able to get back in the game, and all I can tell them is, "Gree hasn't said anything about it for 7 days now".

Gree, would it be best for me to tell them it's time to move to a different game, or can you offer some genuine, believable reassurance that are you actually working on restoring these peoples' access to Modern War?

[Agent Orange]

I clicked over to the top grossing games tab on the web site the Dewin Linked above. The most concerning issue is the number of new users. It shows 500. In scrolling down - the lowest number listed under any app for new users is 500 which probably is the lowest figure they cite and the actual number of new users is less than 500 per day. That is not good news for those who enjoy the game.

And to be flippant, the fact that the Kim Kardastian game has higher revenue and more daily revenue than all but 7 apps is just disturbing and a sad statement on our culture (the data is US revenue only - so shame on those of us in the US).

And Happy Thanksgiving to all who are on here.

You have to wonder how many potential customers download the app but cannot get into the game. Gree still claim IOS 5 support but certainly doesn't work with the current version..

[rixu]

I had also problems to logon first generation iPad, did not want to wait for a fix and asked gree to transfer the game. Now I can acces modern war on both devices, on the old device I have now a account. I guess these problems are because of low ram on first generation ipads.

[Kefa]

I had also problems to logon first generation iPad, did not want to wait for a fix and asked gree to transfer the game. Now I can acces modern war on both devices, on the old device I have now a account. I guess these problems are because of low ram on first generation ipads.

Many people who are on newer devices, even with over 50 gb of free RAM, cannot open the game or have to wait 10 minutes or more for the game to open just to have it crash again when it does. The problem is not limited to first-generation iPads.

[AfterHours-Oliver]

I've got a feeling we're going to see someone toss a grenade in here soon just to see if anybody is still looking.

You mean like stating something worthy of a ban? Or foul language? If I were to risk a ban, what sort of things would I get banned for? Just curious, you see....

[Bubseg]

It is weird , i get in game nop problem only down side is it takes 1. Min to log in. , 3g. Logs in quicker than wifi for me, only other thing i notice is the maps always have to load up ,

My device is old.
Iphone 4s.
With. 500 mb. Memory and half is used ,

[Paisthecoolest]

You mean like stating something worthy of a ban? Or foul language? If I were to risk a ban, what sort of things would I get banned for? Just curious, you see....

Go ahead. It is the weekend in the USA now. No one will ban you until Monday morning.

[The Dutch Republic]

Go ahead. It is the weekend in the USA now. No one will ban you until Monday morning.

Lets have a look.


Gree, You incompetent bunch of monkeys. You are useluss. Just control alt delete yourselves. Nobody likes you and you are the laughing stock of the gaming world. Even Ubisoft is ranked higher than you... How hard can it be to run a game with millions in your back pocket. Is it that hard to hire good engineers that can give us our game back?

And now wait how long this post will be here.

[Merc_mw]

dont think that crossed the line

[DEWIN NUTTIN]

Lets have a look.


Gree, You incompetent bunch of monkeys. You are useluss. Just control alt delete yourselves. Nobody likes you and you are the laughing stock of the gaming world. Even Ubisoft is ranked higher than you... How hard can it be to run a game with millions in your back pocket. Is it that hard to hire good engineers that can give us our game back?

And now wait how long this post will be here.

That's a great start, but they hate profanity, obscenities, and bad mouthing of Gree personnel.

[Sir John]

Every time I have tried to log into the game this evening I have hot the message that I cannot reach the server. Other games and apps are working ok do it's not my iPad. What's happening Gree and when will you put it right?

[emcee]

Its been weeks and I can't even log in. Asked them to transfer my game to work ipad, still no answer.

[Saint Anger]

I actually reformatted my Ipad2 and downloaded MW again. Worked like a charm, except when I had to create a new account. I am now rolling with my brand new level 1 account. I assume Gree will take their sweet time in assigning my account to my IPad.

[Rolinz]

I actually reformatted my Ipad2 and downloaded MW again. Worked like a charm, except when I had to create a new account. I am now rolling with my brand new level 1 account. I assume Gree will take their sweet time in assigning my account to my IPad.

You needed to set your game to transfer out. Can you restore from your iCloud or iTunes backup?

Once you restore setup your game to transfer out. Then you can reformat you iPad2 and transfer your game in. I did that with my IPad Mini. I hope that helps.

[DEWIN NUTTIN]

Day 22 of the CRISIS and LOCKOUT...the saga continues!

[Bubseg]

You needed to set your game to transfer out. Can you restore from your iCloud or iTunes backup?

Once you restore setup your game to transfer out. Then you can reformat you iPad2 and transfer your game in. I did that with my IPad Mini. I hope that helps.


To quickly. Get your original. Game

Give gree this info.

Your charactor name.
Your 9 digit. Code
Your level
Your last login
Copy of recent purchases from itunes account

Your new lvl1. 9 digit code

Usually gree restore within a day.

They did that with me when my iphone froze up and had to do full restore

[Mikeydel46]

It's funny that people still hold out hope. Common sense says when a company will not even take 5 mins a day to give you a status update they could care less. It's all about wringing every last dollar out of the people who can still play. Meanwhile the real gree but smoochers try to kiss a lil more backside to get a reply and they get nothing... too funny,
better Chapstick those lips...

[I Will Merc You]

Chapstick applied......

[Kefa]

Nine full days with no comments or status update from any company representatives, and several teammates who still can't open their games. Mikeydel46 is right. WD starts in 60 seconds, and several key players can't play. Time to throw in the towel.

[Paisthecoolest]

iPad mini. 8.1.1. Newest me update. I am STILL LOCKED OUT.

If you happen to read this, could you please let us know how much longer we need to wait for the fix for the fix for the fix for the fix for the update? In other words, how long is your one to two week timeframe?

[Saint Anger]

Same issue here. Ipad2, iOS 8.1.1, latest version of MW. Still locked out - crash every time.
Did a reformat of the device, started a new account, and had Gree transfer my old account. It didn't help - same issue as before.

[Lance Link]

Nine full days with no comments or status update from any company representatives, and several teammates who still can't open their games. Mikeydel46 is right. WD starts in 60 seconds, and several key players can't play. Time to throw in the towel.


Through me you go to the grief wracked game; Through me you go to the everlasting pain of modern war; Through me you go a pass among lost souls. Injustice inspired my exalted Gree Creators: I am a creature of the Holiest Gree Power, of Wisdom in the Highest and of Primal Hate and contempt for customers? Nothing till I was made was made, only eternal beings. And I endure eternally. Abandon all hope — Ye Who Enter Here

[Agent Orange]

Response to someone asking about upgrading in a different thread.

Exactly my concerns, if you can at least get in I would leave it.

Flushing the app and reinstalling does not help, I am finding this out with my 3 iPod 4th gens. It feels like something in the dataset is the problem because on the two locked out devices they only download about 85mb of data before crashing. The 3rd device that can log in requires multiple retries before getting in. But the interesting thing is that it was able to download 1gb of data and downloads. It is also a much newer account, think about a year old vs three so my guess is a graphic, or perhaps unit or building is what is causing the log in issues.

I would be curious to know how old the accounts are that are crashing out, my oldest account is working but it is on IOS 8.1.1 BUT I never flushed the dataset when I upgraded to 4.5.2. Also how far you got on the dataset download.

[Paisthecoolest]

iPad mini. 8.1.1. Newest modern war version. I thought the same thing, agent orange. Since I was able to install mw and get it to work on my device but not able to transfer. My account is over two years old. It has the jinai 24-hour building. (Sorry. I cannot remember what it is called, and I can't check because my game STILL doesn't work).

[Saint Anger]

Agent Orange - my account dates back to late 2011. I have all LTBs except the first three (Arctic, Alexandria, Anniversary). I do like your theory that there is some clump of pixels (unit or building) that the game chokes on when loading, depending on the insidious combo of device type + iOS + MW version.

[Lance Link]

Numbers are looking a little thin at the back of the leader boards for the current WD event.
Fewer and fewer people are playing the game. Soon the big boys will just be playing with themselves.
Tumble weeds will soon be blowing through. A month ago I would have been upset, now I smile at
the thought.

Question: will former Gree employees list their time at Gree on resumes when looking for new jobs?

[Led]

I've heard some top players have allready retired. I wonder how funzio execs feel about buying gree for 200+ million now?

[I Will Merc You]

There is a saying..not sure where it is from...but it fits this scenario..

Hogs get slaughtered.

GREE should have left well enough alone.

...but no.....had to get as much as possible as quickly as possible....

[Adm.]

This can not be taken as anything remotely concrete as it came from support (apparently they are still there), but they have sent a reply to someone that the next version has been submitted to Apple. My guess is that support is just finally getting the message about 4.5.2 being submitted, which was actually approved almost 3 weeks ago.

Only time will tell.

[Jd-fors]

Hmmm,my feeling is GREE says it's been submitted and wait on apple as a deflection.i got that message a week ago.maybe apple has lost confidence in GREE.i have given up hope,if I get my game back-great,i play free for now on.if I don't,I am beyond caring...

[Adm.]

Seeing as we've heard nothing from our community managers in nearly two weeks now, I suppose it's up to us to make sure we keep each other informed. I figured I pass that along now since I figure I've got about 24 hours before I'm no longer a member of this forum.

[Lance Link]

This can not be taken as anything remotely concrete as it came from support (apparently they are still there), but they have sent a reply to someone that the next version has been submitted to Apple. My guess is that support is just finally getting the message about 4.5.2 being submitted, which was actually approved almost 3 weeks ago.

Only time will tell.

My ouija board tells me we are all doomed and that Gree will pay a heavy price for the incompetence and lack of concern shown for its customers the past month.

Good thing they scheduled customer appreciation month for October. It would haven been delicious if it had been November. Can't wait to see what new treats December brings.

[Majesty]

Hey community guys, what the hell is going on? We're all locked out of MW and you're ignoring us. No comments? It was all good until you updated the software 2 weeks ago and you fall of the face of the planet? Say something!

[Majesty]

By the way, I can't tell you just how much I'm enjoying seeing the MW messages every 2 seconds about how I've gone AWOL and someone is trashing my base and raiding my billions of dollars. It helps tremendously getting the MW advice that I should do something about that and "blast them back to the Stone Age"! I'd love to be able to do that if you'd get off your butt and fix the problem!!

[JT77]

Not sure if it will help anyone, I was having the log in issues too. I had 600mb free space and cleared out until I had 1.8gb. Still takes a while, but I can log in now.

Ipad2 ios7

[MajikUF]

This is my procedure, EVERYTIME I want to login:
1- Delete the game from my device
2- Restart Device
3- Download Modern War from APP Store
4- Load game

This is about 5 minutes of solid time to get this to work and if the screen times out at all, I have to start it all over. I'm not quite sure why I'm still putting up with it, but probably because I'm a team guy and my faction needs my support.

[General BISON]

If Gree could give us a non-generic incident status (eg it was cause by update X, we have identified code that is at fault, we are currently testing a fix etc) it might appease some of the ill will.

Standard protocol for incident management, might stop everyone from ditching the game.


--->>. I even bought a new device to keep the game goin... thinking the fault was on my old device...

[General BISON]

--->>. I even bought a new device to keep the game goin... thinking the fault was on my old device...

[Annihilator2]

Mods, do you have any news about the update that will make this game playable?

[I Will Merc You]

9:00am on the West Coast.

Tadaaah, 2 weeks of silence hasn't helped.

Care to humor us with an update?

[DEWIN NUTTIN]

9:00am on the West Coast.

Tadaaah, 2 weeks of silence hasn't helped.

Care to humor us with an update?

Haha, silly me.

When I first read this: "Care to RUMOR us with an update?", that's how I saw it.

I nearly spat my coffee.
My boss heard my giggling, and he just shook his head. LOL

[Jd-fors]

Today is day 27.any word yet GREE on when the "fix" will be implemented?

[Kefa]

Day 27 since the problems and Day 12 since the last comment by a Gree representative on the matter.

For those who can't get into the game, I think the message from Gree is loud and clear at this point - "go away".

[Stubby1113]

9:00am on the West Coast.

Tadaaah, 2 weeks of silence hasn't helped.

Care to humor us with an update?

Tadaaah is no longer on the forum. Working on social media.

[DEWIN NUTTIN]

Tadaaah is no longer on the forum. Working on social media.

Well, well, well, do tell.
LOL

[Stubby1113]

It's in the announcements sub forum

[I Will Merc You]

Tadaaah is no longer on the forum. Working on social media.

Ok, with this new information;

12:30pm on the West Coast,

(insert applicable name here), 2 weeks of silence hasn't helped.

Care to humor us with an update?

[Agent Orange]

Sheesh, btw just had a spate of log in issues when I let my iPads free space drop below 1gb, wtf!

[Annihilator2]

This is my procedure, EVERYTIME I want to login:
1- Delete the game from my device
2- Restart Device
3- Download Modern War from APP Store
4- Load game

This is about 5 minutes of solid time to get this to work and if the screen times out at all, I have to start it all over. I'm not quite sure why I'm still putting up with it, but probably because I'm a team guy and my faction needs my support.

I just re-installed the game using this sequence to get in...

[KillerDriller]

Some info about version 5.0 on their Facebook page. https://www.facebook.com/GREEModernWar
Be a great deal if it actually works.

[Kefa]

"... we want you to know that the login issues will be fixed with this update!..."

Does the fact that this statement is posted on Facebook and not on the official game forum indicate anything?

[I Will Merc You]

This forum is dead.

Facebook or bust.

....I don't use Facebook, so...........

[Kefa]

This forum is dead.

Facebook or bust.

....I don't use Facebook, so...........


Same here. I refuse to use Facebook for a score of reasons.

[Adm.]

Just one more thing Gree is totally out of touch with. Is it really getting so bad that the forum costs are becoming a burden?

[Jd-fors]

The message said the update to fix log in issues will be out at the end of this week or next week.and that they are sorry and look forward to everybody getting back into the game.then they went on to say all the really neat new things the update will do.lol!like really,just want to get in and see what's left of my game.that should be the MF'ing priority.release the GD thing now.whag I friggin joke!!!

[Lance Link]

Tadaaah is no longer on the forum. Working on social media.

Even Gree employees are fleeing the game like rats off a sinking junk.

[Mikelord]

Took me ten minutes to load my game walking from the parking lot garage to my desk. Holy ****. It was a miricale I got in. The music kept me going

[Commander King]

Due to this crash I have been unable to access my account. It is a low level high stat account. I missed the last war and I am unable to build this account. I sure hope Apple hurries up.

[carpe diem]

How can a game developer be so stupid and incompetent to lock out their customers? Well thanks to Gree we got our answer! Kudos, congratz etc Gree, you have been selected as the most incompetent and the dumbest game developer of the year 2014! :))

[Agent Orange]

Due to this crash I have been unable to access my account. It is a low level high stat account. I missed the last war and I am unable to build this account. I sure hope Apple hurries up.

Is it possible (likely) that 5 is as defective as 4.5.2 is and that is the hold up......

[MENTALLY INCOMPETENT]

Is it possible (likely) that 5 is as defective as 4.5.2 is and that is the hold up......

Yes, all that and more.
You'll see soon, very soon.

[MadAtWorld]

The "holdup" to releasing 5, or in other words fixing the lockout issue, is that the lockout is a secondary priority. They could have rushed the fix in faulty programming for the 4.1.2 but chose to continue development of their new content release instead and merely add the "fix" in with the rest of that. Once the new content is ready, 5 will be out, not a minute before no matter how many cannot access the game.

(wonder if the reason they need additional revenue from a 7 day WD is because of all those who have not been adding money the last 3 weeks?)

[Annihilator2]

New features are coming to finally kill the game!

[JPetermon]

New features are coming to finally kill the game!

You mean it's not dead already??

[Bobar]

Is it possible (likely) that 5 is as defective as 4.5.2 is and that is the hold up......

maybe this is the way gree plans to give us spare time between x-mas and new years eve

[Majesty]

Is there any news on "when" this is going to happen? Beyond "this week or next"?

[DEWIN NUTTIN]

Is there any news on "when" this is going to happen? Beyond "this week or next"?

No news, just rumors.

[Jd-fors]

Day 29 GREE!

[Annihilator2]

Enjoy with 5.0 version and 7-day WD event!:mad:

[Jd-fors]

Day 30 GREE!

[DEWIN NUTTIN]

Day 30 GREE!


Thank you, my friend.
Its hard to believe that this saga has drug on for one full month!
Nevertheless, we all know it has.
Sadly, I don't see things getting better soon, if they ever do improve.

[Speed ump]

Are you sure that's all its been, sure seems longer than that.

[Jd-fors]

Hello Speed,it's always nice to see a friend in here.my last log in was Nov 4th.although my game was jakked for a week before that!

[Saint Anger]

Only 14 days for me. I feel like I'm winning.

[Ranger89]

When will I be able to log in???


WHEN!!!!

[Mikeydel46]

These clowns at gree continue to amaze just when you think it can't get worse it always does a week long war over Christmas holidays. Have fun gree I'll never spend another cent on any of your games after being locked out several weeks now. You've taken it to a new inept low, but now it's just a comedy of errors I could care less

[Mr Big C]

seems to be getting worse. Now I'm locked out of 2 accts and my 3rd took over 20 mins to get into.

[Big John]

Since the latest data push I've been having trouble logging in.

[Agent Orange]

Yes RB has introduced even more crashing and log in issues on both IOS and Android devices in my group. Dataset is 3.2GB on my original AO account from Nov 2011! I also had to delete my beloved iBird pro app to free up another GB of memory so MW could load without freezing, grrrrrrrrrr.

I don't think it would be wise to nuke this dataset because on the devices that cannot access the game and drash on loading they only get to about 68mb of data before crashing....

[Paisthecoolest]

I was on an Ipad2 when my game was locked out. I started a new account on an Ipad mini, which worked just fine. I had my account transferred from my Ipad2 to my Ipad mini. Once my account got to the Ipad mini, I was still locked out. My Ipad2, however, could download and run a new modern war account.

I have an Ipad mini2 that I have asked Gree to transfer my account to on December 2 (Ticket #2091288). I am interested in seeing if a more powerful Ipad can download my account an allow me to start playing again. Once it is transferred, I will let the forums know if it worked.

[Mwnofeardad]

I am playing on a 32gb iPad2, running iOS 7.1. I installed the November 10th update #4.5.2 yesterday, and like many other people I was locked out of the game. I would see the Gree start up screen, but never got to see the "connecting to server" message. It would just dump me back out to the app page where the MW icon was displayed on my iPad.
Contacted customer service, no response from them.
I only had 3.3gb of storage space available on my device, so I deleted a bunch of old unused apps and photos, videos, music that I didn't need. Freed up a bunch of new space. Then tried starting the MW game again and low and behold I got the message, "downloading updates", and then the game started up.

For people having a problem with the 4.5.2 update I would suggest checking out how much free storage space you have on your device. It could be that you don't have enough free space on your device to download and properly install the update, so the game won't start up for you.

Can't say if this will work for everyone, but it worked for me... I'm back in the game again after being locked out by the 4.5.2 update.

dad

[AgentCoulsen]

:( still can't login..3 weeks now..I remember my stats were 7b att 3.5b deff and told my factionleader to kick me out untill gree had fixed everything..:confused: can I still catch up with the rest? or is everybody already in the 10/15b deff range?

[Ranger89]

WHEN WILL THIS BE FIXED...


WHEN!!!!


We're now on five weeks of this SNAFU. For the love of God, just give us a target date...

[Sido]

Have an iphone and am on attempt #52 to log-in to MW today. It keeps saying "connecting to server" and then it just goes back to my normal iphone screen. Am getting sooooo tired of this crap. Maybe my 10-yr old son was right when he told me I should play Clash of Clans since that hasn't crashed yet. MW is becoming a joke Is there any idea on how/when this will be fixed?

[Jd-fors]

Day 31 GREE!also,I have 4.8 gigs free space and nothing,nada,zilch not a f'n chance this game will load!!!

[wawoftam]

After all this time the accounts locked out are now useless due to the stat inflation that has been going on. Yet another item up for grabs now in wrapper event with 4% buff. Pointless even bothering.
I'm not tech guru but surely an "update" taking us back to an older version would make sense until something is sorted.

I also note that when deleting game and reloading (have tried many times) that the game description still says a minimum of IOS 5. Seems those on 5.0 have no hope and even newer versions having issues. I guess I'm lucky enough 2 devices here are working (for now) and only son's older device on the blink. His itunes cards for Xmas will be used on a different game now as he wants both Cc and MW deleted as he's past frustrated. I'm not far from joining him.

[Majesty]

Seems that some are lucky with the reload. I've got over 11 GB of space left and still can't load it. I'd say that isn't the issue. It's pretty sad that instead of working to get us all back into the game and THEN adding new features, Gree has chosen to keep us locked out while they add tons of new features. OUCH.

[teachertrav44]

Words Maj. I still have 1 account still locked out as well. Hoping for the stupid app store upgrade notification......smh

[Jd-fors]

I don't for a second think the priority was to get us that are locked out threw no fault of our own back on as a priority like stated by a mod on a closed thread.the priority is on new content to keep the majority happy.i get it but that f'n sucks as I want my game back right now.no way that update will come out before Monday if it don't hit today.why lie GREE?you speak out of both sides of your mouth and it's all nonsense and we know it.your compensation package is a joke too!why are my tickets being closed out as solved when nothing is solved?quite the opposite.by the way,sending me an in-game message does nothing when I can't see it!!!

[I Will Merc You]

For those who were involved, or who have read up on the AMA..

Many answers to our questions, or responses to future suggestions, reminded us of the 'road map'.

Where Modern War is, today, right now, was planned out long ago. Please don't mistake this current debacle as being 'in the road map'. No, this current state of the game is simply a result of a poorly planned, but always executed... 'road map'.

Where I think we as forum members and game reps tend to collide most is usually centered around the error in-game vs. the inability to change/adjust on the fly to the error (on the program end).

The business of Modern War is such that the sheer profitability requires extensive planning, as to protect the future business side of the game we play.

This is the bed we have all made, so let's figure out how to lay in it...

This on going, month long disaster is proof that;
1. No matter how great the problem, the absolute resolution to any problem will always be implemented into the 'road map'... gone are the days of non-planned adjustments/quick fixes (so the forum needs to learn more patience)
2. GREE should prioritize listening to it's players over keeping a pretty road map.

[Jd-fors]

31 days locked out.i am out of patience!!!

[Lance Link]

31 days locked out.i am out of patience!!!

Congratulations greeholes!
My family has noticed that now that I am locked out of modern war I spend more time staring at the phone than when I was actually able to play the damn game. For the first time in two years they are actually hoping I can play modern war. You are the best!
Now fix the freaking game!

I expect an answer first thing Monday afternoon.

[Lolsies]

Please, for everyone who is frustrated and downright pissed with your issues, send a ticket in first. If all goes wrong, I will see if I can get your problems to GREE.

[AgentCoulsen]

Please, for everyone who is frustrated and downright pissed with your issues, send a ticket in first. If all goes wrong, I will see if I can get your problems to GREE.


LOL? how can we send a ticket when we even can't LOGIN? :mad:

not mad at u btw ;)

[HellRaizer]

LOL? how can we send a ticket when we even can't LOGIN? :mad:

not mad at u btw ;)

You can submit an online ticket via - https://games.gree-support.net/hc/en-us/requests/new

Although if it's regarding the crashes/logon issue, I'm not sure that support will be able to assist until 5.0 has been released

[Paisthecoolest]

Please, for everyone who is frustrated and downright pissed with your issues, send a ticket in first. If all goes wrong, I will see if I can get your problems to GREE.

I have sent in numerous tickets and haven't heard anything from GREE.

[Jd-fors]

I have sent at least 10 tickets since nov 5th.they all get closed and say solved.computer generated message says they will send an in game message when they fix it.cant access game,can't read message!

[Bluehavana2]

You can submit an online ticket via - https://games.gree-support.net/hc/en-us/requests/new

Although if it's regarding the crashes/logon issue, I'm not sure that support will be able to assist until 5.0 has been released

C'mon now... I'm sure you know the responses (if any) we get with any ticket. A generic "we are working on your problem" , sometimes unrelated to the problem we are having, and "case closed"

The support system works about as well as the game itself!

[Somebody]

Mods are you kidding me? I've sent a ticket the 2nd day I was locked out without any response exept of the canned crap! That's now almost 30 days without support response!
I spent over 3 years a few thousand dollar to build my account, just to see how it becomes more worthless from day to day!
Others with same statslike me are now 5billion and more ahead. How shall I ever catch up again? Oh right, I just need to spend a few thousand dollar more!
Thousands of dollar spent and I don't even get a personal message, that's just pathetic and shows how Gree thinks about their customers!

Please stop telling us to send a ticket, because NOTHING happens at all!

[wawoftam]

Please, for everyone who is frustrated and downright pissed with your issues, send a ticket in first. If all goes wrong, I will see if I can get your problems to GREE.

Thanks for at least taking the time to reply. I have not bothered sending in a ticket as a generic response would infuriate me even more.
Just a bit of feedback though in case it's a mods role to pass it on, for those out of the game for around a month it is almost pointless getting back in as their stats will be 50-150 million short of where they were. Current syndicates will start removing if not already. Even some loyal members will find it tough as they will not be able to now compete at the level they were previously. Gree really need to put a hold on buffed items until such time as the issue is fixed. This will at least minimise the damage. I know players who can still get in will cry (I have 2 devices that can) but the game itself needs active participants and losing so many puts the game at risk. I'm really surprised that Gree hasn't tried updating back to an older version until they can sort out the issue.

[NO_BS]

Thanks for at least taking the time to reply. I have not bothered sending in a ticket as a generic response would infuriate me even more.
Just a bit of feedback though in case it's a mods role to pass it on, for those out of the game for around a month it is almost pointless getting back in as their stats will be 50-150 million short of where they were. Current syndicates will start removing if not already. Even some loyal members will find it tough as they will not be able to now compete at the level they were previously. Gree really need to put a hold on buffed items until such time as the issue is fixed. This will at least minimise the damage. I know players who can still get in will cry (I have 2 devices that can) but the game itself needs active participants and losing so many puts the game at risk. I'm really surprised that Gree hasn't tried updating back to an older version until they can sort out the issue.

On point. Not to mention for those who manage to login but the game crashes when trying to launch the Raid Boss or even NPCs events. The impact is not only on individual stats, but there is an effect on fractions where you can't get folders or missing the firepower or energy or FL units or points to compete in the events! The expectations from all would be out of this universe for the 5.0 version that is going to roll out soon to resolve most of these issues!

[Agent Orange]

Sadly the problem is that with the current build of the app they cannot seem to fix the log in issues. They might be trying some running fixes within server pushes but unfortunately the problem appears to still be in the data set, I base this comment on m three identical iPod 4th gens. Each are identically configured with the same version of IOS and MW 4.5.2. The one that can log in has a 1 GB doc and dataset and is also a much newer player.

The two locked out iPods were started in Nov 2011 so they are very old but what is really interesting is that they only load about 58mb of the dataset before they crash out. All now have over 4.2GB of free space (they are only 8 gb iPods). On the working iPod it will always crash when trying to kill the raid boss, sometimes the hit registers but most times it does not when the game crashes. This same type of crash occurs on an older Android phone with 512mb of system heap so my guess is that MW is taking up too much system resources.

But on the locked out games, this feels like a corrupted graphic. Though could a dev have made a silly mistake and put in some system parameter such as looking for x free space available on the device as the dataset loads and if that parameter is not met the app fails?

But in order to fix this mess I really hope dev takes the mantra, less is more to heart or this may never be resolved or could in fact get worse....

[brigs1955]

If Gree could give us a non-generic incident status (eg it was cause by update X, we have identified code that is at fault, we are currently testing a fix etc) it might appease some of the ill will.

Standard protocol for incident management, might stop everyone from ditching the game.

This game is beginning to force me to find something else. Every time I attack anything win or loss the game crashes and has to be restarted. This morning 5 times in row I attack its crashed and forced me to reboot the game! Can someone recommend a game to replace this with a more stable.

[Agent Orange]

This game is beginning to force me to find something else. Every time I attack anything win or loss the game crashes and has to be restarted. This morning 5 times in row I attack its crashed and forced me to reboot the game! Can someone recommend a game to replace this with a more stable.

I might suggest a Facebook game called Fairyland, you go about building gardens that attract animals that you need to collect to complete goals. It is free, and has some pretty good strategy and game play. Been playing it longer than MW and it comes in handy when you can set up a few gardens across many players.

The other interesting part is that the game is 98% played by women, if you think guys can be vicious you haven't seen a woman scorned who just got sniped for a cute little bunny rabbit! Pure evil genius I says….

[Mikeydel46]

Yeah ticket that will solve it not to be redundant, but yeah same gree canned responses and then closed. Followed by the how are we doing survey. If you think tickets will help you're drinking the kook aid. hey brigs a lot of us MW refugees are playing This Means War. The game works has alliances/factions and it doesn't chain you to game with non stop events. So far it's pretty fun

[Mikelord]

What's worse, not being able to log in, or being able to log in, and it taking 10 minutes only to play with a severely lagged game, and loading times that eat the **** out of your phones battery..... I always wonder who gets the better deals, the ones who can't log in who are free from gree... Or the ones who can and get to play but with a. Broken toy.
Run free my friends

[Ranger89]

When GREE says "this will be fixed next week," with the release of update 5.0, I wonder if they mean on Monday or Friday?

[mugsyny]

All androids down wow

[crazeejay]

I LOL when people say they are "falling behind" in their stats. The only thing they're falling behind in is REAL LIFE. Come to grips with reality and get over it!!! lol

[kenesis711]

Android locked out. Wtf... gree is the greatest

[Paisthecoolest]

Android always seems to be a month behind iOS. Congrats on catching up!

[Lance Link]

Android always seems to be a month behind iOS. Congrats on catching up!


Is something Gree related broken?
I am shocked, shocked I tell you!

[Namshilah]

Android is back, but AFTER the mission deadline ended, so all the work went down the drain because I couldn't get in to complete.

EXTEND THE DEADLINE A COUPLE HOURS TO MAKE UP FOR YOUR FAIL !!!!

[Paisthecoolest]

I was on an ipad2 and was locked out. I made an account with my iPad mini. I transferred my account to that iPad mini. It didn't work. I was able to load a new account onto my Ipad2.

I have loaded a new game on my new, out-of-the-box iPad mini2. I started a new game and got my old game to transfer to it. I now have a working account. Not thing else is loaded on the iPad. iOS 8.1. Mw 4.5.2