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Lance Link
11-07-2014, 10:58 AM
nice timing tadaaah and this was clear !!! Time to talk about how gree regulate the missing rewards from the events and used refills ! Will there be a new thread ? Or we do it here ? Or we need to take the hole stuff direct with ss of all official post from here and fb to apple to get 90 days refund because gree dont want to give anything back ? Just yes or no ...no need for blabla...haha...etc just facts please !


ditto for me too!

TCW Faction
11-07-2014, 11:00 AM
Tadaah sorry but your absolute the total baddes support/mod here ! Please do an other job ! Your absolute non professional and dont even know how to tell facts only ! Sorry i cant believe that someone pay you money for the B.S you do !

I Will Merc You
11-07-2014, 11:03 AM
Tadaah sorry but your absolute the total baddes support/mod here ! Please do an other job ! Your absolute non professional and dont even know how to tell facts only ! Sorry i cant believe that someone pay you money for the B.S you do !

And you don't know how to spell, communicate, or make complete sentences.

Not sure how you are able to post in this forum while at school. Recess should be over now. Go to 5th period...I pray it is a course in grammar and manners.

Lance Link
11-07-2014, 11:03 AM
The propaganda ministry eliminates all objectionable material.

Besides we were just told it "could take days" for the update.

We can't play the game and we need to entertain ourselves in the meantime.

Bring it all down! Bring it all down!

Night & Day
11-07-2014, 11:06 AM
If the working update could take days to get approved then you should have cancelled EVERY event until it was approved.

Your just a bunch of incompetent money grabbing buffoons.

JPetermon
11-07-2014, 11:18 AM
...and Nero fiddles.

PRY
11-07-2014, 11:56 AM
Please don't misunderstand that statement as the fix is out. It is not out yet, we are waiting for approval. This could take days.

And you still did WD without us. You guys wonder why all the goes on. Money first service last. What is the Gree Mission Statement anyway?

Adm. J(K96)
11-07-2014, 11:58 AM
Get them to buy told, what else? Like I said, nothing will change. Need proof? Well look right here http://forums.gree.net/showthread.php?101498-Gold-sale-lmfao&p=1416082#post1416082. See? People just can't wait to give Gree their money.

PRY
11-07-2014, 12:05 PM
Get them to buy told, what else? Like I said, nothing will change. Need proof? Well look right here http://forums.gree.net/showthread.php?101498-Gold-sale-lmfao&p=1416082#post1416082. See? People just can't wait to give Gree their money.

can't do a sale when half of the player base can't play. Need to make the $$$$ somehow. What a Joke.

Adm. J(K96)
11-07-2014, 12:08 PM
Do you think lack of a sale will stop anyone from spending. Lack of half the player base isn't stopping anyone, why should that?

Flatus Maximus
11-07-2014, 02:19 PM
So, does that mean those of us who cannot access game will be exempt from our home base buildings being raided and our resources being stolen?

My huge gripe is that going thru one of these recommended spin cycles my nation was changed from US to United Kingdom without my doing so!!!! What's worse it will cost me 50 Gold to put it right again!!!!

Losing my patience here Troop!!!

:confused: :mad:

Captain Buck Slayer
11-07-2014, 02:48 PM
tadaaah why did u delete sun devils post?

AfterHours-Oliver
11-07-2014, 02:55 PM
tadaaah why did u delete sun devils post?

I missed the post. What was the gist?

Adm. J(K96)
11-07-2014, 03:08 PM
Yes I'm curious as well.

AiroMimmo
11-07-2014, 03:34 PM
Really hard to log in game and when i do......
Only black screen!!!!!!!

I Will Merc You
11-07-2014, 03:38 PM
Really hard to log in game and when i do......
Only black screen!!!!!!!

Sad to report that even though you eventually got logged into what was simply a black screen...you are having more success than most others. A fix is waiting Apple approval, and once approved, will be released.

Time table for resolution: ...a long time.

Captain Buck Slayer
11-07-2014, 04:08 PM
It was something about tadaaah and that he (sun devil) had some inside info about tadaaah.

Lance Link
11-07-2014, 04:09 PM
Sad to report that even though you eventually got logged into what was simply a black screen...you are having more success than most others. A fix is waiting Apple approval, and once approved, will be released.

Time table for resolution: ...a long time.


Did Apple approve the last two "fixes"?

I fear the worst


- Perhaps someday we will look back upon these things with joy
(Virgil, last verse of the Aeneid)

Speed ump
11-07-2014, 04:24 PM
Inside info on tadaah? Why would you wnt to make this personal? I suggest if it bothers you that much, quit the game. No one is happy abou the problems gree created, but let's not take it tomthT level. I've had some in rhis game that took it there with me, creating ads on Craigslist with my info, posting negative reviews on my business. Losers who thought they could intimidate me.

Paisthecoolest
11-07-2014, 06:32 PM
My ap is still not working. Your first update broke it. The next two "fixes" we're feckless dribble. War stinks so far this weekend. Any updates on when we can expect another "fix?"

backstabber
11-07-2014, 07:05 PM
Tadaah sorry but your absolute the total baddes support/mod here ! Please do an other job ! Your absolute non professional and dont even know how to tell facts only ! Sorry i cant believe that someone pay you money for the B.S you do !

Don't shoot the messenger! Tadaaah is only an intermediate and trying to make the best of a bad decision.

If you guys cant live with being disconnected from this game for 1 week then maybe you should do a little retrospec in your lives...everyone coming on here and bashing and name calling for a GAME....yes REAL money is involved but i'm 99% positive that almost if not all the bashing is done by people who havent spent a penny on this game

bam bam.
11-07-2014, 07:36 PM
Don't shoot the messenger! Tadaaah is only an intermediate and trying to make the best of a bad decision.

If you guys cant live with being disconnected from this game for 1 week then maybe you should do a little retrospec in your lives...everyone coming on here and bashing and name calling for a GAME....yes REAL money is involved but i'm 99% positive that almost if not all the bashing is done by people who havent spent a penny on this game

He is saying for someone who is an intermediary his statements are often misleading. Someone who is the go between needs to be clear and concise. I agree, he has had his probationary period and tries hard. But not everyone is cut out for a job like this. Things are as bad as ever. When he first started he made the promise to make it better. If he cant deliver on his own goals it may be time to give another a shot. I'm sure we may go through a few more before things get better.

Captain Buck Slayer
11-07-2014, 09:11 PM
He is saying for someone who is an intermediary his statements are often misleading. Someone who is the go between needs to be clear and concise. I agree, he has had his probationary period and tries hard. But not everyone is cut out for a job like this. Things are as bad as ever. When he first started he made the promise to make it better. If he cant deliver on his own goals it may be time to give another a shot. I'm sure we may go through a few more before things get better.
IF, things get better

bam bam.
11-07-2014, 09:53 PM
IF, things get better

If we keep doing the same with the same staff over n over agen we will get more of the same. Nice try, time to try agen. Change it up, can't get much worse from here.

Captain Buck Slayer
11-07-2014, 10:53 PM
i get that same email.. Very annoying

Alf23
11-08-2014, 02:41 AM
[QUOTE=Flatus Maximus;1416165]

My huge gripe is that going thru one of these recommended spin cycles my nation was changed from US to United Kingdom without my doing so!!!! What's worse it will cost me 50 Gold to put it right again!!!!

Same here. Send already 3 tickets about that, but no answer yet........

Agent Orange
11-08-2014, 04:35 AM
Anyone tracking their data usage? Mine is sky high, looks like the game is trying to push a crapload of data on every log in. Plus the number of crashes trying to trying to log into the app has increased.

Agent Orange
11-08-2014, 04:37 AM
[QUOTE=Flatus Maximus;1416165]

My huge gripe is that going thru one of these recommended spin cycles my nation was changed from US to United Kingdom without my doing so!!!! What's worse it will cost me 50 Gold to put it right again!!!!

Same here. Send already 3 tickets about that, but no answer yet........

I got the change nation screen several times tried hitting a different nation which is hard to determine since the flag graphics don't show but it didn't seem to do anything but it would not surprise me in the least that your flag somehow got automatically switched.

JPetermon
11-08-2014, 05:18 AM
Logging in and actually staying on is a nightmare. I got 4 level up screens in a span of two minutes on one log in.

bam bam.
11-08-2014, 05:31 AM
Anyone tracking their data usage? Mine is sky high, looks like the game is trying to push a crapload of data on every log in. Plus the number of crashes trying to trying to log into the app has increased.

Yeah, my droid is chewing it hard

Agent Orange
11-08-2014, 05:46 AM
Yeah, my droid is chewing it hard

Just looked at my usage for the day they released the 'fixed' app. 5.7 GB! WTF!!

This morning at 1.7 already doing WD, not going to waste bandwidth this is insane.

bam bam.
11-08-2014, 05:51 AM
Just looked at my usage for the day they released the 'fixed' app. 5.7 GB! WTF!!

This morning at 1.7 already doing WD, not going to waste bandwidth this is insane.

Sadly, we are not surprised are we?

Agent Orange
11-08-2014, 06:03 AM
Sadly, we are not surprised are we?

Sadly not even close but this just pisses me off because this is likely something some players don't realize. My guess is that for those having display issues the app is trying to reload it's graphic and data files but this is failing so the app tries a full reload on each log in. Data files range between 1.4 and 2.0 GB depending on the account, the app 88mb. A cache flush might help but then you wind up having to reload everything again.

Lance Link
11-08-2014, 08:30 AM
No daily update?
Oh, that's right, it is the weekend.
No customer service till Monday.
Gree fiddles while Rome burns.
Any one care to hazard a guess to the following questions:
1. The date and time of the next update.
2. The date and time of the next meaningful update.
3. The date and time of the next useful update.
4. The date and time an update will be released that fixes all the current issues outstanding in the game.

Farcor
11-08-2014, 09:53 AM
Long time player. Tried all of Gree's suggestions. I am on wifi so don't care about data usage, but I feel your pain. I have now 23 med packs even bought one to see if I could use it. No luck. Will the squirrel find the nut? Eventually. Get it done gree!

Biker
11-08-2014, 10:06 AM
Just had another long time heavy gold user just quit the game cause he can't get in again, why don't they just release the 4.4 version back to when it some what worked. Makes ya wonder what their long term plan is. Hmmm, conspiracy theories ??

Bubseg
11-08-2014, 10:15 AM
I found being on 3g. The game loads quicker than using wifi


I found a temp fix for guys who crash on loading screen , turn off device and turn on. Shud enter game very quickly

Flatus Maximus
11-08-2014, 12:06 PM
Don't shoot the messenger! Tadaaah is only an intermediate and trying to make the best of a bad decision.

If you guys cant live with being disconnected from this game for 1 week then maybe you should do a little retrospec in your lives...everyone coming on here and bashing and name calling for a GAME....yes REAL money is involved but i'm 99% positive that almost if not all the bashing is done by people who havent spent a penny on this game


Seems my original post to regarding my sentiments of Fraulein BackStabber got TOS'd. Reminds me of the days in AOL chat rooms...however, the dispersions cast by the aforementioned...stays posted even though they are troll-like adhoms.

I guess when you're a toady of the forum monitor you get to hide behind her skirts?

I don't envy the fix that Tadaahh is in...it's tough to have the job of polishing a turd? I bear he/she no ill will.

yoda2
11-08-2014, 01:03 PM
Ugg....😤 I am STILL having problems. Is there any hope insight that Gree will get this fixed? And what is so incredible frustrating is its so sporadic. 😡.

UPDATE please. And not response from Gree

Adm. J(K96)
11-08-2014, 01:45 PM
Gree is off for the weekend. Supposedly the fix has been sent to Apple and is awaiting their approval. Given some Apple communications that were posted here and have since been removed, they may be picking every line of code apart.

AfterHours-Oliver
11-08-2014, 02:01 PM
Gree is off for the weekend. Supposedly the fix has been sent to Apple and is awaiting their approval. Given some Apple communications that were posted here and have since been removed, they may be picking every line of code apart.

Maybe Apple can fix it! I missed that post.....

Adm. J(K96)
11-08-2014, 02:30 PM
Apple won't fix it, the best I can see them doing is telling Gree "Nope, it's still broken."

Paisthecoolest
11-08-2014, 02:38 PM
It is the weekend. It is a war weekend. It is a weekend they expect to make a lot of money. Their game, however, ISN'T WORKING. This sticky at the top of their forum is a monument to their lack of communication and work on the weekends.

I like tadaah and think he has done a good job keeping us updated. I look forward to his update on this situation Monday morning when he gets back to the office.

Todd Miles Leonard
11-08-2014, 03:42 PM
[QUOTE=Flatus Maximus;1416165]

My huge gripe is that going thru one of these recommended spin cycles my nation was changed from US to United Kingdom without my doing so!!!! What's worse it will cost me 50 Gold to put it right again!!!!

Same here. Send already 3 tickets about that, but no answer yet........

The same happened to me and the game is still constantly crashing for me iPhone 4s iOS Version 7.1.1 MW UPDATE 4.5 I just can't see spending real money on this game anymore.

gasman
11-08-2014, 06:13 PM
Game still crashing within 10 minutes. Tickets answered by Gree with 'canned' response, telling me to do update even though my ticket explained that I have already updated. I am beginning to doubt that Gree can fix the problem. Will give it a few more days before I give up the game.

Mikelord
11-08-2014, 08:44 PM
Gree sucks, quit the game and move on to better ones, it gets old with the same events and boring dull tap tap tapping..and the fact that every one is glitched, lags, has hacks, cheats, corrupt data, same old same ole.... Been two weeks gree free feels great just relaxing with no back2back2front2back2front roll out of events that all have their own individual issues.... Not to mention trying the new events and their "beta testing"

Area51z
11-08-2014, 09:31 PM
Couldn't log on all day but I did keep getting alerts that all my buildings were being raided��

duesy
11-08-2014, 09:52 PM
It takes me ten minutes to load the game, if it loads....wifi or data...
I'd really like an update as I can't participate in the current event..
Thanx

Ozymandias
11-09-2014, 07:14 AM
So how are the refunds for the forced flag changes going to be made?

AfterHours-Oliver
11-09-2014, 07:22 AM
So how are the refunds for the forced flag changes going to be made?

Lol, try removing the word HOW and you are asking a more relevant question I reckon.

Adm. J(K96)
11-09-2014, 07:47 AM
I expect there won't be anything of relevence given.

Lance Link
11-09-2014, 09:23 AM
No update in 36 hours. The chirping crickets have died.

As Latin is prohibited a more recent classic will be paraphrased:

We few, we miserable few, we band of brothers;
For he to-day that sheds his blood with me
Shall be my brother; be he ne’er so vile,
This day shall gentle his condition;
And gentlemen at Gree headquarters now-a-bed
Shall think themselves accurs’d they were not here,
And hold their manhoods cheap whiles any speaks
That fought with us upon Saint Crispin’s day.

Big John
11-09-2014, 09:43 AM
They are waiting on Apple approving the update.

Flatus Maximus
11-09-2014, 09:58 AM
What's the treatment for Modern War withdrawals? Ativan? Xanax?

:(

Flatus Maximus
11-09-2014, 10:00 AM
No update in 36 hours. The chirping crickets have died.

As Latin is prohibited a more recent classic will be paraphrased:

We few, we miserable few, we band of brothers;
For he to-day that sheds his blood with me
Shall be my brother; be he ne’er so vile,
This day shall gentle his condition;
And gentlemen at Gree headquarters now-a-bed
Shall think themselves accurs’d they were not here,
And hold their manhoods cheap whiles any speaks
That fought with us upon Saint Crispin’s day.

Shakespeare wrote in Latin? :confused:

Lance Link
11-09-2014, 10:04 AM
They are waiting on Apple approving the update.

I do not believe it. I hope I am wrong but fear I am not.

Lance Link
11-09-2014, 10:11 AM
Shakespeare wrote in Latin? :confused:

No, the propaganda ministry edited a comment 36 hours ago from me that contained a Latin phrase. Thus the use of only English in my posting hence forth.

It seems strange as Latin is printed on the very money Gree so desperately desires. That Latin is also used in law, medicine, church, etc. but having re read the TOS I see that forgein languages are banned except in specifically designated forums.
Maybe I will try pig Latin in the future.

PRY
11-09-2014, 10:30 AM
Gree you know you us big for this crap. Been unable to play for more than minute last 5 days.

Adm. J(K96)
11-09-2014, 10:32 AM
Maybe they mistook you for the Vietnamese spammer lol.

AiroMimmo
11-09-2014, 11:36 AM
All this mess worths 2 health refill lol

AiroMimmo
11-09-2014, 11:39 AM
Funny part is yet don't know when i Will be able to use them 😂😂😂

AfterHours-Oliver
11-09-2014, 11:40 AM
All this mess worths 2 health refill lol

There's nothing they can do to compensate, really.

They aren't bothered or people would be working overtime to fix it. There would be status updates, there would be a hold on all events until the cause was bottomed out and a fix approved by Apple, who (if they do indeed have it) are sitting on it. Why, I wonder?

The issues are not being taken seriously by Gree, there is no thought for the customer base whatsoever and I have never seen such poor QA in the first place. Not great for business or reputation.... Would you install any new Gree product?

Me neither.

AfterHours-Oliver
11-09-2014, 12:32 PM
It's alright lads, we all just got credited 2 health packs. Well, that certainly made me forget all the nonsense and the non responsive game. Dunno about you guys....

Adm. J(K96)
11-09-2014, 12:40 PM
50 health packs would have been a pathetic attempt. I don't know how to even categorize two.

But it will change nothing. The spenders will keep on spending.

You reap what you sow. That goes for Gree and players alike.

AiroMimmo
11-09-2014, 01:11 PM
Well i'm a spender no longer willing to spend ������

Big John
11-09-2014, 01:19 PM
The fix is in the update which is with Apple.

Nothing else to report or update.

Lance Link
11-09-2014, 02:03 PM
Is it still customer appreciation month?

Rolinz
11-09-2014, 03:37 PM
What's the treatment for Modern War withdrawals? Ativan? Xanax?

:(

Xanax and a shot of Whiskey!




Maybe they mistook you for the Vietnamese spammer lol.

LOL!



Is it still customer appreciation month?

That was last month and still the same treatment from Gree, no matter what month it is.

Pass me the Xanax and Whiskey!

It will be interesting to know what happens come Monday after WD ends.

JPetermon
11-10-2014, 08:13 AM
So, who had a productive weekend as a result of not being able to play?

corey0025
11-10-2014, 09:04 AM
Oooh pick me, pick me....with 8 ppl affected on our team were gonna miss out on top 150 because of this bs. I would like to thank gree for giving me a weekend off though!

I Will Merc You
11-10-2014, 09:20 AM
........how about an update on the update..

corey0025
11-10-2014, 09:50 AM
Ha! Now your just being rediculous.

Adm. J(K96)
11-10-2014, 09:56 AM
........how about an update on the update..

Why? It's only been 72hours since hearing from anyone at Gree.

AfterHours-Oliver
11-10-2014, 09:57 AM
Why? It's only been 72hours since hearing from anyone at Gree.

<sarcasm>I heard they are on their way to your house with baseball bats! </sarcasm>

Tadaaah
11-10-2014, 10:02 AM
Working on getting y'all an update right now. Apologies for the wait.

Adm. J(K96)
11-10-2014, 10:05 AM
<sarcasm>I heard they are on their way to your house with baseball bats! </sarcasm>

Doors unlocked.

corey0025
11-10-2014, 10:09 AM
And what about those that couldn't participate since the beginning of this thing. Lots of ppl have missed out of ltq, epic boss and now wd...that's a lot of reward that haven't been received and puts those affected at a major disadvantage to those that could play.

Tadaaah
11-10-2014, 10:14 AM
And what about those that couldn't participate since the beginning of this thing. Lots of ppl have missed out of ltq, epic boss and now wd...that's a lot of reward that haven't been received and puts those affected at a major disadvantage to those that could play.

Details are still being worked out. Going to have a discussion with the team this morning.

AiroMimmo
11-10-2014, 11:35 AM
Thx Tadaaah, making temp boosts of this cycle permanent could be a good start.

Shadow Demon
11-10-2014, 12:06 PM
Thx Tadaaah, making temp boosts of this cycle permanent could be a good start.

uh the temp boosts sucked this cycle. how about just getting us an eta on the fix!

Adm. J(K96)
11-10-2014, 12:11 PM
Also, didn't a lot of the temp boosts this cycle not actually work?

Lance Link
11-10-2014, 12:17 PM
Who had 75 hours in the lottery?
You win! The rest of us lose.
Still 3 more winners to be determined.

JPetermon
11-10-2014, 12:27 PM
So......about that update.

Talahaski
11-10-2014, 12:57 PM
Please make sure any compensation is given globally and not just to the players who posted a million bug reports. This really affected everybody, almost all factions had multiple members unable to perform this war and last fltq and such.

Tadaaah
11-10-2014, 01:04 PM
Hey guys,

The update is going out now. It may take some time to fully populate, but you should start to see it. Again, we apologize for this occurrence. Thank you for your patience and understanding.

Other details are still being worked out.

I Will Merc You
11-10-2014, 01:14 PM
Thank you Tadaaah!

Annihilator2
11-10-2014, 01:27 PM
Tadaaah, new update is not working at all: graphics is damaged, game start is longer, performance is lower, all messages vanished from wall, etc., etc....
For what did you (Gree) make it? For what do you kill the game?

Adm. J(K96)
11-10-2014, 01:40 PM
So the update to the update of the update has fixed nothing?

Tadaaah
11-10-2014, 01:41 PM
So the update to the update of the update has fixed nothing?

This update should have the remainder of fixes for 4.5.1.

Tadaaah
11-10-2014, 01:44 PM
Tadaaah, new update is not working at all: graphics is damaged, game start is longer, performance is lower, etc., etc....
For what did you (Gree) make it? For what do you kill the game?

The update hasn't fully populated the store. Is it possible you're still trying to download 4.5.1?

Lance Link
11-10-2014, 01:50 PM
The update hasn't fully populated the store. Is it possible you're still trying to download 4.5.1?

The update was dated 11/10/14
I made the mistake of downloading and now can't get into game at all.

The only problem this fixed was cutting down on tickets to gree and the stellar customer service unit because people can't access the game.

I have tried to open and close the app. Shut down and restart the phone several times.


Now what?

qwertyguy
11-10-2014, 01:51 PM
I never updated on my main iOS account. Is it safe to do so now? I've following this mess for quite sometime now.

Is it really fixed?

I need confirmation before I take a chance of locking myself out like some of my faction members did. It was so messed up that they could not even send in a ticket to get it fixed.

Tadaaah
11-10-2014, 01:51 PM
The update should be labeled as 4.5.2. Is this what is showing? It does take time to populate across the board.

corey0025
11-10-2014, 01:53 PM
Same thing, just downloaded the update that just hit the App Store....before I could at least get into the game...couldn't stay in for more than a minute, but now I can't log in at all...ffs gree what do we have to do To have a functioning game

AfterHours-Oliver
11-10-2014, 01:53 PM
The update should be labeled as 4.5.2. Is this what is showing? It does take time to populate across the board.

4.5.2 is what's in the App Store. Downloading now on 1 device.

Tadaaah
11-10-2014, 01:54 PM
Same thing, just downloaded the update that just hit the App Store....before I could at least get into the game...couldn't stay in for more than a minute, but now I can't log in at all...ffs gree what do we have to do To have a functioning game

Can you post a ss of the Update version from the App store? If it isn't 4.5.2, you will need to wait for the update to come through the store.

Tadaaah
11-10-2014, 01:54 PM
4.5.2 is what's in the App Store. Downloading now on 1 device.

Did you download it? It may not be the same for everyone right now as it can take time to get to everyone.

corey0025
11-10-2014, 01:55 PM
The update in the App Store is 4.5.2, when was that released if we went from 4.5.1 to 4.5.3?

Tadaaah
11-10-2014, 01:56 PM
The update in the App Store is 4.5.2, when was that released if we went from 4.5.1 to 4.5.3?

No, it's just 4.5.2. Thank you for the confirmation. Could you try uninstalling and reinstalling?

corey0025
11-10-2014, 01:58 PM
Already did and the same, perpetual loading for two minutes, never log in to game and crashes

qwertyguy
11-10-2014, 01:58 PM
Not yet Tadaah...it still says 4.5 on my update list.

qwertyguy
11-10-2014, 02:00 PM
checked details...it says 4.5.2

qwertyguy
11-10-2014, 02:01 PM
I'll wait until is says 4.5.3 and then check back here for confirmation that it actually fixes things.

Those that already have problem won't risk anything by trying the fix. Just let us know how it goes so that those that have not updated can do so.

Tadaaah
11-10-2014, 02:03 PM
checked details...it says 4.5.2

4.5.2 is correct. Waiting till we can get some confirmation seems like a safe bet on your end.

@corey0025 So it is stuck on the download for you?

corey0025
11-10-2014, 02:05 PM
No I downloaded it fine, when I go to open the game now, it just sits loading until the game crashes. I never make it in to the game. I've uninstalled, reinstalled, and restarted my iPad. Nothing works now.

Tadaaah
11-10-2014, 02:08 PM
No I downloaded it fine, when I go to open the game now, it just sits loading until the game crashes. I never make it in to the game. I've uninstalled, reinstalled, and restarted my iPad. Nothing works now.

Thanks for the clarification.

amjann
11-10-2014, 02:09 PM
I downloaded it too and had the same problems. cannot get into the game. So I deinstalled and reinstalled. Didnt make any difference. I am completely shut out of the game now

Tadaaah
11-10-2014, 02:10 PM
Can you tell us which device y'all are on?

corey0025
11-10-2014, 02:10 PM
I'm on a fully updated iPad 2

Lance Link
11-10-2014, 02:11 PM
I can't post a screen shot because for some ungodly reason gree will not allow it. I downloaded the "correct" update and things are worse than ever. As I asked before, now what?

Tadaaah
11-10-2014, 02:14 PM
I'm on a fully updated iPad 2

Thanks corey0025.


I can't post a screen shot because for some ungodly reason gree will not allow it. I downloaded the "correct" update and things are worse than ever. As I asked before, now what?

That's what we are figuring out. Please provide the information as well.

amjann
11-10-2014, 02:14 PM
Can you tell us which device y'all are on?

Ipad 2 version 8.1

Tadaaah
11-10-2014, 02:15 PM
Ipad 2 version 8.1

Thanks!

@Lance are you also on iPad 2?

AfterHours-Oliver
11-10-2014, 02:18 PM
Can you tell us which device y'all are on?

Downloaded onto 4 devices, all on wi-fi. 150mb fibre connection.

All retain the building upgrade bug (previously there was a notification of in progress upgrade, now "cannot contact server")

iPhone 6 plus: no initial issues, still testing
IPad Air 16gb: as above
Ipad 2: essentially rendered my main account useless. Load time huge, maps hanging. No issue with stats but performance is as previous upgrade
iPhone 5: no initial issues, still testing

Tadaaah
11-10-2014, 02:19 PM
Downloaded onto 4 devices:

All retain the building upgrade bug (previously there was a notification of in progress upgrade, now "cannot contact server")

iPhone 6 plus: no initial issues, still testing
IPad Air 16gb: as above
Ipad 2: essentially rendered my main account useless. Load time huge, maps hanging. No issue with stats but performance is as previous upgrade
iPhone 5: no initial issues, still testing

Thank you for all the details. So it looks like it may be isolated to specific device types.

Lance Link
11-10-2014, 02:20 PM
Thanks!

@Lance are you also on iPad 2?

iPhone 4

Needed to add extra letters to message.
Another ungodly gree rule

Okie
11-10-2014, 02:21 PM
Downloaded new release, game starts loading and then crashes, don't get to play. Ipad 2 iOs 8.1

AfterHours-Oliver
11-10-2014, 02:22 PM
Thank you for all the details. So it looks like it may be isolated to specific device types.
Maybe but confirmation from other users will trend the data, we need people to confirm if they are working and what platform they are on.

Might be better as a poll listing all apple devices and a working/not working option to quickly gather the data for you, otherwise you will be picking through posts until doomsday.

Stubby1113
11-10-2014, 02:23 PM
iPhone 4 also having same issue. Update not showing on other devise

Adm. J(K96)
11-10-2014, 02:24 PM
Well it's not device specific.

corey0025
11-10-2014, 02:24 PM
And then app is taking up 1.6gb of space right now? Seems abnormally high.

Tadaaah
11-10-2014, 02:25 PM
We're seeing iPhone 4 and iPad 2 devices with this yes? Older devices, this should give us a little information to work with. Thank you all for letting us know. Getting the teams on this.

Stubby1113
11-10-2014, 02:36 PM
Faction member with iPhone 5c also has issue

Tadaaah
11-10-2014, 02:37 PM
Please keep new reports of both working and non-working including device coming in. The more information we have the better.

Recap:
iPad 2 and older: Download works. Entering Game is stuck on loading screen until crashing out.
iPhone 4 and older: Same as above.
iPhone 5 devices and newer: Works!

dledour
11-10-2014, 02:38 PM
We're seeing iPhone 4 and iPad 2 devices with this yes? Older devices, this should give us a little information to work with. Thank you all for letting us know. Getting the teams on this.

"The Teams" should have been on this from day 1 and over the weekend. I can't play the game, and I'm sure not downloading another update from Gree till I see 1 million "yes it works" on this page... To make it clear to Gree, I'm now spending my cash on Clash of Clans.... their games work...

MrFister
11-10-2014, 02:46 PM
iPhone 5c - only issue before 4.5.2 was a little lag and some graphics not loading
iPad2 - pre 4.5.2 had maps hanging and lag and graphics not loading

After update - no change

iPad has more lag/maps hanging/targets stopping

Lance Link
11-10-2014, 02:47 PM
Having learned from last week I deleted the game before it backed up on iCloud and reloaded the version backed up this morning.
Lord knows what is missing now but I am sure Gree will make this right.

JPetermon
11-10-2014, 02:56 PM
The version I just downloaded was 4.5 FIXED dated Nov 5th. Now I cannot get into game at all.

AfterHours-Oliver
11-10-2014, 02:57 PM
We're seeing iPhone 4 and iPad 2 devices with this yes? Older devices, this should give us a little information to work with. Thank you all for letting us know. Getting the teams on this.

Does your beta test user cross section include all supported devices? Might seem like an obvious statement but if it doesn't, it needs to.

AfterHours-Oliver
11-10-2014, 02:58 PM
My ipad2 is actually WORSE now, individual hits on FLTQ targets cause a pause of up to 30 seconds, map loading hangs more regularly.

I haven't been asked to select a nation or levelled up so far though, which is progress.

I Will Merc You
11-10-2014, 03:06 PM
I haven't been asked to select a nation or levelled up so far though, which is progress.

^ that is pretty funny

baddog_to
11-10-2014, 03:10 PM
My mini is on an iPhone 5 and seems functional. Some of the boosts were wonky (Sea defence +-1%) but now that the temp boosts are gone, it looks OK.

backstabber
11-10-2014, 03:16 PM
The version I just downloaded was 4.5 FIXED dated Nov 5th. Now I cannot get into game at all.
That is 4.5.1. Reload app store and look for 4.5.2. Description is 'stat display fixes'

MrFister
11-10-2014, 03:21 PM
A faction mate (iphone 4s) did update and is stuck in his profile

JPetermon
11-10-2014, 03:22 PM
Went back and checked details again, this time time shows 4.5.2. Still can't get into the game.

Corporal Punishment 2
11-10-2014, 03:33 PM
My device automatically downloaded 4.5.1 on Friday and the app crashed after 40 seconds of game time - every time.

I downloaded the "FIXED" version and that was the same.

Today, I downloaded 4.5.2 - five times now - and now I can't get into the game at all.

CP (iPad 2 on iOS 7)

Rolinz
11-10-2014, 03:37 PM
I notice the stats page is finally showing stats properly and not missing or completely incorrect information.

The problem seems to run with devices with slower CPU.

Will this also address the increasing lag and pausing during gameplay?

Pestkiller
11-10-2014, 03:55 PM
I only updated to 4.5.2 on two of my devices. Ipad2 & iPhone 4. Major delays logging on (averaging 1:30-2:00min). Major screen freezes when doing anything. Problems seem to be worse (slower) on phone

Tadaaah
11-10-2014, 04:01 PM
Thanks guys. Getting the team up to date with the new reports.

Corporal Punishment 2
11-10-2014, 04:04 PM
I notice the stats page is finally showing stats properly and not missing or completely incorrect information.

The problem seems to run with devices with slower CPU.

Will this also address the increasing lag and pausing during gameplay?

My mini running on iPhone 4 is not affected, apart from the slowness and the freezing which predate the new version. Invisible NPCs is a problem, though.

Corporal Punishment 2
11-10-2014, 04:06 PM
Thanks guys. Getting the team up to date with the new reports.

Are you saying that non of your team or your beta testers have experienced any of the problems that seem to be afflicting such a large number of people?

East Coast Bias
11-10-2014, 04:08 PM
Not sure if reported elsewhere, but the picture of the units keeps changing. I thought I saw a grim ares (sp?) pic, then it kep changing every five seconds. Actually the pictures of each unit in my inventory keep changing every five seconds. Unless you are on wifi or have an unlimited data plan, I wld suggest all players quit while you are ahead.

Adm. J(K96)
11-10-2014, 04:15 PM
I could understand not having access to all of the many android devices out there, but how can a mobile gaming company that focuses primarily on iOS not have access to the small handful of those devices that exist?

Paisthecoolest
11-10-2014, 04:23 PM
Ipad2. I downloaded version 4.5.2, which was released on nov 10.

I was able to play 30 seconds at a time this weekend. I am no longer able to log on.

Flatus Maximus
11-10-2014, 04:27 PM
Please keep new reports of both working and non-working including device coming in. The more information we have the better.

Recap:
iPad 2 and older: Download works. Entering Game is stuck on loading screen until crashing out.
iPhone 4 and older: Same as above.
iPhone 5 devices and newer: Works!

Let me join in the chorus...I downloaded and installed the fix 4.5.2 on iPhone 4 (iOS 7)...I can't even get "contacting server" message before it crashes...

Another faction member is using iPad 3 (iOS 8), loaded the fix...can access but screen loads in Path to Victory fLTQ are painfully slow. It basically stalls (frozen) for an unusual length of time. Cannot justify as good time management.

Please fix...

Corporal Punishment 2
11-10-2014, 04:33 PM
I could understand not having access to all of the many android devices out there, but how can a mobile gaming company that focuses primarily on iOS not have access to the small handful of those devices that exist?

I think the current fiasco confirms the fears amongst players about GREE's ability to maintain let alone develop the game. There were plenty of problems with the old (last working ?) version which needed fixing.

Talahaski
11-10-2014, 04:39 PM
I've done some mobile development and one thing is for sure, testing is very difficult. Many companies rely on emulations, but these just don't work and are no substitute for actual device deployment testing. Apple provides the ability to test updates via test flight prior to releasing however the process is a pain. Android is the easiest, you only need to create apk file, copy to device storage and install. But this is time consuming and requires a company keep on hand many different devices. Just stating my knowledge, I don't know the process gree follows.

CTRC(SW) UMBRA
11-10-2014, 04:40 PM
Game will not launch for me on two separate devices. Looks like a good time to quit the game. :p

Adm. J(K96)
11-10-2014, 04:43 PM
I've done some mobile development and one thing is for sure, testing is very difficult. Many companies rely on emulations, but these just don't work and are no substitute for actual device deployment testing. Apple provides the ability to test updates via test flight prior to releasing however the process is a pain. Android is the easiest, you only need to create apk file, copy to device storage and install. But this is time consuming and requires a company keep on hand many different devices. Just stating my knowledge, I don't know the process gree follows.Thanks for that info. But doesn't the fact that they are able to offer things up to beta testers on ios mean that process should not be an issue?

kmg108
11-10-2014, 04:46 PM
I'm on IOS version 7.0.6 w/ Iphone 4. I just installed the most recent "fixed" version 4.5.2 and WHAT A MISTAKE THAT WAS!

I can occasionally get the game to load; however, I cant even collect my buildings without the game freezing up. As you can imagine, the current fltq is darn near impossible to play, as it takes forever to load the maps. Once I hit a NPC, the game freezes up again. It's ridiculous and completely unplayable in the current state!

I want my old version back. The only change I have noticed with this new version is the numbers look huge when I collect my buildings. Face palm!!!

Tealeaf65
11-10-2014, 04:47 PM
How long will it take these incompetent idiots to fix this. Over a week now, and it's got worse. I'd love to know where they hire their programmers from

Shadow Demon
11-10-2014, 04:53 PM
Gree should be working 24/7 to fix this and giving status updates every few hours but they can't even get that right.

bam bam.
11-10-2014, 04:55 PM
Thanks guys. Getting the team up to date with the new reports.

The compensation u guys hand out to the community had want to be very generous seeing as they r doing half the work in resolving this boo boo.

Don't give units as this helps no one, give gold and packs, it allows players to spend as they wish.

Please take beta testing seriously like they used to in the old days (pre gree days...it helped, bugs were rare and we used to receive between 50 and 200 gold for little mistakes...Ie the units stats or boosts didnt work exactly as advertised...this is much more serious)

Please allow us to help u fix the game.

LISTEN TO US!

Talahaski
11-10-2014, 05:01 PM
I'm not sure how gree implements beta testing to users. Beta testing of server side code is simple, just flag the players who r beta testers and server checks if flag is on. Beta testing interface/app changes is a lot harder, there are a few ways to do it, but no need to go into it here.

Glenn Priest
11-10-2014, 05:02 PM
Time to move on?

Ive seen games blow up and fall apart but never like this is going. Gree fixes making it worse.

Oh new update? Cant get in at all now. Nice fix at least I could collect my buildings b4, not now

jinjack292
11-10-2014, 05:21 PM
iPad 4 works , but screen lag for 2-4 sec :( now n then

Adm. J(K96)
11-10-2014, 05:28 PM
Time to move on?

Ive seen games blow up and fall apart but never like this is going. Gree fixes making it worse.

Oh new update? Cant get in at all now. Nice fix at least I could collect my buildings b4, not nowIt's really starting to look like the one programmer there that knew what he was doing left a little more than a month ago and nobody there now has any idea of what to do to fix it.

Agent Orange
11-10-2014, 05:34 PM
You might also want to track the available space on device experiencing problems. One partial fix for the previous version was to free up more memory.

However I just downloaded 4.5.2 on a 1st generation iPad running last available os 5.1.1 and now the game will not load at all. Crashes each time before you get to anything. Device has 2.9gb of free memory.

What devices are you guys testing with, if you are running dev tools on OSX you guys are never going to figure this out. Game is probably crashing because the graphics set is too bloated and os is blowing up before it can load. You have a similar issue on Android where devices with limited internal memory cannot load the server pushes and/or all the graphics used to display buildings and targets.

If you want to fix this you need to start reducing the amount of graphics overhead otherwise nobody is going to be able to play.

kmg108
11-10-2014, 05:45 PM
I'm still getting notifications that people are raiding my buildings. TOO BAD I CAN'T LOG IN AND COLLECT MY BUILDINGS!!!

Looks like those that were smart enough not to update their games are having a free-for-all right now.

Adm. J(K96)
11-10-2014, 05:53 PM
1 week, 3 updates, and 28 pages (before even including the closed threads). I think this sets some sort of record.

kmg108
11-10-2014, 05:59 PM
You might also want to track the available space on device experiencing problems. One partial fix for the previous version was to free up more memory.

However I just downloaded 4.5.2 on a 1st generation iPad running last available os 5.1.1 and now the game will not load at all. Crashes each time before you get to anything. Device has 2.9gb of free memory.

What devices are you guys testing with, if you are running dev tools on OSX you guys are never going to figure this out. Game is probably crashing because the graphics set is too bloated and os is blowing up before it can load. You have a similar issue on Android where devices with limited internal memory cannot load the server pushes and/or all the graphics used to display buildings and targets.

If you want to fix this you need to start reducing the amount of graphics overhead otherwise nobody is going to be able to play.

Good idea. I have over 21 GB of available space, and MW is the only app with issues on my device. As for Gree deleting some game content, I can think of at least 10 levels that hardly get used, along with what seems like hundreds of old NPCs that can be removed from the game as well. In fact, why not delete the entire portion of the game that was there when Funzio created it? Does anybody actually do any of those original goals anymore (i.e. upgrade a guard tower to level 10)??? If not, get rid of it and make the game less complicated from a data standpoint. Just a thought.

Tadaaah
11-10-2014, 06:05 PM
We are looking into the possibility of this being linked to memory. No news yet.

Demolisher VFF Rebels
11-10-2014, 06:08 PM
I have an iPhone 5 couldnt get in game for 6 solid hrs of trying missed last 2 battles deleted and reinstalled the app many times 4.5.2 installed had problems since last Monday usually taking 15-20mins to get in when lucky I reported it. I couldnt help my faction , lost out on ltq and fltq time got raided the out of as well as being highly irritated

Flatus Maximus
11-10-2014, 06:09 PM
I'm still getting notifications that people are raiding my buildings. TOO BAD I CAN'T LOG IN AND COLLECT MY BUILDINGS!!!

Looks like those that were smart enough not to update their games are having a free-for-all right now.

That's the part that really stings...

Where's Frau Backstabbers pearls of wisdom now when we need them so?

UPDATE: NEW SERVER MESSAGE: "THERE WAS AN ERROR WITH THE SERVER. TRY AGAIN. PRESS OKAY"
Repeat....

Tadaaah
11-10-2014, 06:11 PM
I have an iPhone 5 couldnt get in game for 6 solid hrs of trying missed last 2 battles deleted and reinstalled the app many times 4.5.2 installed had problems since last Monday usually taking 15-20mins to get in when lucky I reported it. I couldnt help my faction , lost out on ltq and fltq time got raided the out of as well as being highly irritated

4.5.2 wasn't released until today. Have you updated to that version as well?

Adm. J(K96)
11-10-2014, 06:12 PM
After all this time and all this effort, I still can't believe they won't re-release 4.4 until they can figure this crap out. It's only been mentioned god knows how many times.

Demolisher VFF Rebels
11-10-2014, 06:15 PM
I have over 4 free gigs space and unlimited internet so can't see it being a space issue for me . But look forward to it being solved thanks Taadgh

Demolisher VFF Rebels
11-10-2014, 06:17 PM
Yes I updated it a couple hours ago . It still can take 10mins to get in and constantly freezing on fltq when I get in

PRY
11-10-2014, 06:18 PM
great now I can't even load the game. Good Job Gree Team. I really hate you right now.

Glenn Priest
11-10-2014, 06:19 PM
Here is an idea. Roll us back to the last decent roll out and go from there. Your fixes are busted and you really need to rebuild anyway. Best thing ya can do now is try and save what you are losing as each day passes and that is your player base. This is costing you and to leave us hanging only to update and be worse,
will cost more in the end

kmg108
11-10-2014, 06:19 PM
Yes I updated it a couple hours ago . It still can take 10mins to get in and constantly freezing on fltq when I get in

Same here.

Agent Orange
11-10-2014, 06:22 PM
I have over 4 free gigs space and unlimited internet so can't see it being a space issue for me . But look forward to it being solved thanks Taadgh

What device, and os? Just opened up a brand spanking new iPhone 6 we got in for app testing. Downloaded 4.5.2 and guess what game will not load after what seemed like forever on the splash screen. IOS 8.1, and no other apps on a brand new device!

Demolisher VFF Rebels
11-10-2014, 06:28 PM
What device, and os? Just opened up a brand spanking new iPhone 6 we got in for app testing. Downloaded 4.5.2 and guess what game will not load after what seemed like forever on the splash screen. IOS 8.1, and no other apps on a brand new device!

IPhone 5 and IOS 8.1 updated to 4.5.2

Tadaaah
11-10-2014, 06:32 PM
I think it's in this thread, it may have been in another thread.

If reverting was possible, we would have. Unfortunately, that isn't an option.

Tadaaah
11-10-2014, 06:33 PM
What device, and os? Just opened up a brand spanking new iPhone 6 we got in for app testing. Downloaded 4.5.2 and guess what game will not load after what seemed like forever on the splash screen. IOS 8.1, and no other apps on a brand new device!

You're the first report of a newer device having difficulties. Thank you for the information.

Adm. J(K96)
11-10-2014, 06:34 PM
Are you able to give us some insight as to how or why it's not possible? It makes no sense to many us.

Speed ump
11-10-2014, 06:36 PM
Do not update to 4.5.2, it causes more problems. Many cannot log in at all now. Gree is obviously not bothering to test the updates at all before they put them out. Hard to understand all the events being rolled out as if a huge percentage of the game that can't even play don't exist. It seems that about 10-15 percent basically have an unplayable game. Another portion have issues, but can play their games to some extent, though very slow, and prone to crashing, freezing etc.

Tadaaah
11-10-2014, 06:38 PM
Do not update to 4.5.2, it causes more problems. Many cannot log in at all now. Gree is obviously not bothering to test the updates at all before they put them out. Hard to understand all the events being rolled out as if a huge percentage of the game that can't even play don't exist. It seems that about 10-15 percent basically have an unplayable game. Another portion have issues, but can play their games to some extent, though very slow, and prone to crashing, freezing etc.

While we are working on this issue because we want you all to be able to get back into the game. We can confirm it is much much lower than 10-15%.

Adm. J(K96)
11-10-2014, 06:42 PM
Oh come on. Based on what? You have no idea what the problem is, how on earth can you tell how many it's affecting? Tickets? You know how many have completely given up on sending them in because the support there is so poor?

Candyflosser
11-10-2014, 06:57 PM
Oh come on. Based on what? You have no idea what the problem is, how on earth can you tell how many it's affecting? Tickets? You know how many have completely given up on sending them in because the support there is so poor?

By number of logins - it might not be completely valid but if the average user base is 100K different account logins per day & they are seeing 99K different account logins then it is only 1%.

Agent Orange
11-10-2014, 07:04 PM
Oh come on. Based on what? You have no idea what the problem is, how on earth can you tell how many it's affecting? Tickets? You know how many have completely given up on sending them in because the support there is so poor?

That is a good question, if you cannot access your player you can't send a ticket. In the version prior to this on some devices you couldn't send tickets because the app crashed as soon as you hit send. So if that is based on a decrease in the number of tickets coming in, well there's the answer.

Agent Orange
11-10-2014, 07:05 PM
By number of logins - it might not be completely valid but if the average user base is 100K different account logins per day & they are seeing 99K different account logins then it is only 1%.

Good point, but are they tracking server hits or actual successful accesses.....

Sgt mason
11-10-2014, 07:07 PM
It takes me 10+ min to load game

Agent Orange
11-10-2014, 07:07 PM
You're the first report of a newer device having difficulties. Thank you for the information.

Lucky me...

crazeejay
11-10-2014, 07:13 PM
So there are still issues then. Guess I'll keep holding off on updating then!

Strat
11-10-2014, 07:17 PM
iPhone 4s 7.1.2
Takes 2 min+ to connect to server. Game crashes immediately after start up. No game play for me!
Just adding my $ 0.02 since I can't send a ticket

Paiens
11-10-2014, 07:20 PM
I had to restore my iPad from scratch. Then restored from an older backup, just to be able to somewhat play. Try that for now

Atego
11-10-2014, 07:20 PM
@ tadaaah,
Im on ios 8.1 with ipad 2 and iphone 4s. On both devices the game is fully updated to 4.5.2.
Now it is unplayable. Issues as reported in this thread. Game freezes after 1 or 2 ingame actions.

Adm. J(K96)
11-10-2014, 07:34 PM
Faction mate reports first gen iPad, unknown iOS version, reports no access at all.

Agent Orange
11-10-2014, 07:38 PM
Guess the big question is has anyone got in using 4.5.2 and if so could you tell us what device and IOS please.

MrFister
11-10-2014, 07:40 PM
Since my last post hours ago, It now takes my iPhone 5c 4 minutes to load the game. Same with my iPad2.

Faction mates posting ss's on GM chat of a message saying"you are not in the correct area to do this mission" hahahahahahahahahahahaha

Boss Roger
11-10-2014, 07:45 PM
Since my last post hours ago, It now takes my iPhone 5c 4 minutes to load the game. Same with my iPad2.

I can now load my game but..my stats are below 10,000!!! not bad
for a level 230 huh? This game is no longer playable, even my cash vault is gone.

creature
11-10-2014, 07:54 PM
Just when you think it can't get any worse gree outdoes themselves again! Can't get in the game and even if you do it's a screwed up mess. Does anyone really think they'll get this fixed?

Batum
11-10-2014, 07:55 PM
Gree is a mess. We have known that for years. We shouldn't be surprised. I play for/with my friends, no other reason.

Nothing works. Why does Apple agree to carry such a glitched/hacked game?

I'm finding clash of clans to be a lot of fun :).

Edr9x23super
11-10-2014, 08:07 PM
Yes I upgraded to your latest version (4.5.2) and now the game just crashes. Luckily I got a screen shot of my current gold lvl and cash, etc. hopefully that will come back when you manage to assemble enough collective brainpower to produce an update that actually works !!

qwertyguy
11-10-2014, 08:12 PM
Like I said earlier, I'll wait until 4.5.3 comes out and check on this forum for confirmation of an actual fix.

Half our faction is either locked out or has significantly reduced functionality. This is a much bigger problem than is currently being recognized by Gree. There is whole sale talk amongst faction members of quiting the game but so far they haven't.

Apollo BSG
11-10-2014, 08:13 PM
Thanks Gree for the latest update! I really needed 30 plus second rests when I switch from a map to my base. Server lag is beyond stupid! I think heads should start rolling down the hills of San Fransico! Get some new programmers because the clowns you have there now are messing this game up on an epic level!

Snibes
11-10-2014, 08:13 PM
While we are working on this issue because we want you all to be able to get back into the game. We can confirm it is much much lower than 10-15%.

While it's probably a low overall percentage that are unable to log into the game, many, many more of us are living with a truly bugged game. In that respect, we are ALL affected! The game is slow overall, takes several attempts to log in, freezes throughout game play, many of the temp boosts collected last WD cycle didn't work, many of the perm boosts still don't work, tons of graphical errors....

I could go on with more. The point is, just because we can log into the game ( I'm assuming that's how you're counting affected players)does not mean we're unaffected. If it takes several attempts and an extended amount of time just to log in, them it constantly freezes while your trying to do simple tasks, desire to play is vanishing.

qwertyguy
11-10-2014, 08:21 PM
The only reason my iOS account was not affected much is that I never updated. Only those factions members that did NOT update can play the game reasonalbly well (considering the the glitches and bugs in the older versions). At least MW is somewhat playable for those few that were cautious about updating.

Also, it appears that android users are not having nearly as severe problems with the current version mess. In some cases, the fix somewhat worked for them...but not for iOS (all iOS machines appear to be affected to one extent or another).

Johnw9100
11-10-2014, 08:39 PM
Fortunately I did not update due to being mid-raid boss and not wanting to have issues - boy was that a good decision!

I have Version 4.4, 20141107 42642 build 440.0 running on an iPad 3rd gen with 8.1

No real glitches other than some delays of several seconds on maps and when last hit is delivered on a target.

Also would love to see full stats on all the billion numbers.

duesy
11-10-2014, 08:49 PM
While it's probably a low overall percentage that are unable to log into the game, many, many more of us are living with a truly bugged game. In that respect, we are ALL affected! The game is slow overall, takes several attempts to log in, freezes throughout game play, many of the temp boosts collected last WD cycle didn't work, many of the perm boosts still don't work, tons of graphical errors....

I could go on with more. The point is, just because we can log into the game ( I'm assuming that's how you're counting affected players)does not mean we're unaffected. If it takes several attempts and an extended amount of time just to log in, them it constantly freezes while your trying to do simple tasks, desire to play is vanishing.

What Snibes said....
I tried to submit a report, but after waiting 5 mins to get to the in game support screen, 5 mins to get to the email support option, and well 5 mins to type a letter, the game froze and crashed... When I say a letter.... I mean one letter in a word

I'm frustrated beyond measure by this and would like a response from someone. What is your plan to fix this?

Merc_mw
11-10-2014, 08:52 PM
Folks, I have a suggestion that is working for some of our guys with iPhone4 and the 4.5.1 update. There is an app called "checker" in the I store. Search for "memory cleaner" it is usually the first FREE app. On IOS7 it's a 2 part cleaner, there is an older version for ios6. Run both the memory & cache cleaners.

Once in game it is helping prevent crashes and letting people move from map to base etc. faster. Good luck!

Boss Roger
11-10-2014, 09:25 PM
update folks...took update to "fix stats". Can't tell you
if it worked because MY GAME WON'T OPEN....3 games,3 years, a couple
of thousand dollars...good gawd the best thing that could happen
to me is the game NEVER GETS FIXED LMAO!

Annihilator2
11-10-2014, 10:02 PM
The update hasn't fully populated the store. Is it possible you're still trying to download 4.5.1?

I upgraded now to 4.5.2 and don't see difference: game start time is long as it was, building readyness/health indicator is shown over other buildings when you raid, waiting time is not changed in raiding and attacking rivals and targets, messages vanished from COMMENTS wall, etc., ect.

I repeat:
For what was this upgrade produced?

Annihilator2
11-10-2014, 10:04 PM
I can enter into the game with my iPad2 and iOS 7.0.4

Flatus Maximus
11-10-2014, 10:23 PM
Folks, I have a suggestion that is working for some of our guys with iPhone4 and the 4.5.1 update. There is an app called "checker" in the I store. Search for "memory cleaner" it is usually the first FREE app. On IOS7 it's a 2 part cleaner, there is an older version for ios6. Run both the memory & cache cleaners.

Once in game it is helping prevent crashes and letting people move from map to base etc. faster. Good luck!

Thanks for the advice, however, I did download the checker app and ran the cleaners as suggested and I STILL CANNOT GET INTO MY GAME. ARRRRRG! This was done on an iPhone 4 on iOS 7.x with upgrade 4.5.2...

Seems I'll need more than my Xanax and Black Jack.

duesy
11-10-2014, 10:23 PM
Folks, I have a suggestion that is working for some of our guys with iPhone4 and the 4.5.1 update. There is an app called "checker" in the I store. Search for "memory cleaner" it is usually the first FREE app. On IOS7 it's a 2 part cleaner, there is an older version for ios6. Run both the memory & cache cleaners.

Once in game it is helping prevent crashes and letting people move from map to base etc. faster. Good luck!

I downloaded checker.... It helped with the memory... Bit doesn't solve the freezing issue ( and crashing etc)

Dye Hawley
11-10-2014, 10:24 PM
I have been sending Trouble Tickets to Gree for over a week. My MW program crashed every few minutes 5 days before the last War, through the War and I lost gold and MedPaks. I have 4 Trouble Tickets in to Gree. Today, I updated to version 4.52 of MW Software. NOW, the software won't even load. It boots for 3-5 minutes , then crashes every time. My Apple IOS is the latest. I am using an Iphone 4s with maximum memory and I have 5 GB of hard drive space left.

All I have is "form letters" from GREE. None of these replies even address the problems I am experiencing and I now have to just email Gree because I can't even launch the App. This is terrible customer support.

When will they give us some info on the fix for this? 10 of my Faction members are having the same problem and we finished in the Top 10!! Gree needs to address this.

Hooley w/ Black Op X

Sheldor Sir
11-10-2014, 10:30 PM
why don't Gree just re release 4.4 get everyone to delete game an download older version while they stumble about

Captain Steelman
11-10-2014, 11:31 PM
IPhone 4

During WD, before latest IOS update and MW update :

Brix not showing.
Stats jumping all over the place.
Number of units down to 1800 approx.
All bonus units and boost gone.
Even nation bonus gone.
Game crash as soon device went into sleep mode.
Health refills gone. Had to buy more healthpacks in order for them all to show up and be able to use them. After every game crash I had to do it again.... ( Worked atleast good enough to help my team throw Goodfellas out of top10 :-) )...

After updating game :

Brix and Health refills still not showing.
Unit and nation boost showing as normal.
Stats showing wrong.
Amount of units showing wrong.

After updating IOS :

Game crash during start up. Cant even enter game... Tried uninstall / install game but no change... I need a new game update asap.... Thx.

Edit : Crime City works perfect on the same device.

rhj999
11-11-2014, 12:00 AM
I am playing on an ipad2 using iOS 8.1. MW does open but freezes constantly for 30 seconds or so. I have posted on our faction wall to see how many people are having problems and will pass the info on soonest.

SiaoNam
11-11-2014, 12:09 AM
What Snibes said....
I tried to submit a report, but after waiting 5 mins to get to the in game support screen, 5 mins to get to the email support option, and well 5 mins to type a letter, the game froze and crashed... When I say a letter.... I mean one letter in a word

I'm frustrated beyond measure by this and would like a response from someone. What is your plan to fix this?

I am on android. The above problem now landed on droid. GREE may had fixed some of the IOS, but the problem now transfer to droid. ;-( ;-(

RalphP
11-11-2014, 12:11 AM
I'm playing on an ipad 3 with ios 7. Since update 4.5.2 it has become worse for me. The game load but especially mapes take ages to load. And it keeps freezing all the time. Each hit takes up to 2 minutes. And also when you have a pop-up screen it freezes. Sometimes when you the click ok button couple of times nothing happens. After 2 minutes it disapears but because i clicked multiple times i am imidiately attacking the unti behind the pup up screen.
For me its now impossible to play it anymore. One level of LTQ takes up to 15 minutes to complete. Just by waiting.

TCW Faction
11-11-2014, 01:09 AM
IPhone 3GS on IOS 6.1.6 update 4.5.2 dont work ! App stays at starupscreen and load until it crashes ! I know all Mods here cant help or say much to help us :( but just for your Intel many PPL dont have update to 4.5 about experience with the last updates and wait until they hear the update works to 100% ! Please fix all bugs asap ! Btw i guess all the messup comes from the gamecenter auto log in !

Stubby1113
11-11-2014, 02:38 AM
Did anyone think about getting rid of the damn Game Center tie in. If I'm not mistaken the issues didn't start till this was added

James Jackson
11-11-2014, 02:43 AM
4.5.2 will not load on iphone4 7.1.2. Not at all.

Mahan
11-11-2014, 03:01 AM
4.5.2 will not load on iphone4 7.1.2. Not at all.

Same iOS l, Same version also iPhone 4(S) , no trouble besides slow loading, send in a ticket with details. Maybe they can get it fixed someday.

Okie
11-11-2014, 03:21 AM
Not sure if this is relevant but it's the second time it has happened, when trying to load MW and it crashes has caused my iPad to reboot ie Apple logo shows up and it is as if I had just turned it on.

AfterHours-Oliver
11-11-2014, 03:28 AM
Any action now on ipad 2 takes 25-40 seconds. Taps are "stored" while this pause is occurring so I have wasted 1,200 energy this morning on one target thinking it was not working at all.

Rotsch
11-11-2014, 03:35 AM
....since gree made a fix that deactivates all icons, when you raid other bases or hits on the maps. On one hand, i heard, that with this it's not anymore possible to glitch targets but on the other hand now there are huge problems in the game that nerves all the players. So what is worse, that a few are able to cheat in the game or that all players have so big problems running the game?

I propose to gree to reactivate all the icons also during hits. This resynch in very short time-lags is just annoying.

Perhaps then also the data usage during gameing will go back.

Loki601
11-11-2014, 03:58 AM
so its fixed is it .....version 4.5.2 build 452.4.1....and now ipad runs even slower.. raiding impossible.... reading goals lol....can't even type message of complaint.

Strat
11-11-2014, 04:05 AM
Did anyone think about getting rid of the damn Game Center tie in. If I'm not mistaken the issues didn't start till this was added

That was strange when Game Center started popping up also. Anyway, the tie in can't be deleted on my end. If you delete Game Center it will ask to delete MW as well.
After uninstalling/ installing MW, Game Center is right back again. You think Apple made this a requirement to Gree?

AfterHours-Oliver
11-11-2014, 04:10 AM
While we are working on this issue because we want you all to be able to get back into the game. We can confirm it is much much lower than 10-15%.

But my main account is on ipad 2 and my SEVEN minis are on air and iPhone 6. If I lose my main ( and I have no intention of transferring it as the ipad is my work device), I leave. I am 20% of my faction, several of those guys will leave if the faction folds.

A small number may be impacted but you are looking at a house of cards if issues aren't resolved.

Agent Orange
11-11-2014, 04:22 AM
Did anyone think about getting rid of the damn Game Center tie in. If I'm not mistaken the issues didn't start till this was added

That is a good point if nothing else it seems that there is too much going on as the game is trying to load.

Big John
11-11-2014, 04:34 AM
What is the purpose of the Game Center?

AfterHours-Oliver
11-11-2014, 04:47 AM
What is the purpose of the Game Center?

"Compete against friends". Who are most likely in your faction or you are allies with. Tracks achievements and so on.

Getting rid of this to see if it is in any way tied up in this suite of issues would be a good start. Take out what isn't needed, I mean does anyone here recall logging a ticket to get this added to the product?




Me neither.

chubster
11-11-2014, 05:04 AM
Agreed, serves no useful purpose, adds no discernible value whatsoever and the game has been fried since it's arrival.

I'm waiting for Gree to tell me it's my phone that is the problem, it is an iPhone 3 something. Where was there obsolescence plan, where was the warning two years ago that gold spent now will be utterly useless when we upgrade the game and your device can't operate it. Plenty of other options out there, watch the videos every day for free gold, if it were not for my faction colleagues I would be gone already.

Patience they ask for, dear god if you would just test the product properly in the first place none of this would be happening. Useless.

PRY
11-11-2014, 05:18 AM
While we are working on this issue because we want you all to be able to get back into the game. We can confirm it is much much lower than 10-15%.


My company would be firing people is we lost 10 or 15% of its customers. Just saying. And I have playing prior to Factions and I fall in this group. Matter of fact I'm in a top 50 Faction. Very displeased. Since I can't log in the game at all on my iPhone 4, I told them to remove me so I can retire but they refuse. I play for them not Gree. At this point I no longer care if you fix the game at all. Its my out.

Flash0810
11-11-2014, 05:54 AM
I guess I'm lucky as I turned off the auto update and have refused to update the game until I knew the fixes actually worked. GREE says that they think it's a memory issue and from what I have been seeing on on my iPhone 5 for a couple months would almost seem to suggest the same. Personally, an overall of the maps need to be done by removing all the NPCs that are not needed. That will be a small start. I have noticed considerable lagging on my device with MW.

claysaccount
11-11-2014, 06:11 AM
I see a bunch of complaints here regarding iOS which I am having same issues but no response from Gree as to anticipated solution to the problem. Right now the game is unplayable and I am close to not even trying anymore

Corporal Punishment 2
11-11-2014, 06:21 AM
Did anyone think about getting rid of the damn Game Center tie in. If I'm not mistaken the issues didn't start till this was added

I thought of that but it doesn't seem to make any difference. On one account the game is working with the tie-in; on the other, I can't gen in-game, whether Game Centre is active or not.

creature
11-11-2014, 06:29 AM
Same here! I am completely locked out of this incompetently run game. Why can't they just let us download the previously playable 4.4 version until they get their **** together! This debacle is so typical and there apparently is no fix in sight!

Corporal Punishment 2
11-11-2014, 06:35 AM
While we are working on this issue because we want you all to be able to get back into the game. We can confirm it is much much lower than 10-15%.

Tadaah,

While I appreciate your efforts to keep us updated, I don't see how you can possibly say that with any accuracy.

How can you tell whether people are unable to log in or just not playing? I have three accounts, one of which is effectively locked out. That's 33%. On the other hand our faction has 50 members and more than six are having problems and that's before counting those who only communicate in-game.

But, more to the point, even those who can log in are reporting all sorts of problems with crashing, invisible NPCs, even slower speeds than normal, loner and longer freezing, missing bonuses, etc...

kmg108
11-11-2014, 06:36 AM
This debacle is so typical and there apparently is no fix in sight!

I call that a major win. If you take the glass half-full approach...this is our way out of the addiction. It's like an alcoholic that is stranded in a town with no bars or liquor stores. Let the sobriety begin!!!! :D

James Jackson
11-11-2014, 06:37 AM
4.5.2 will not load on iphone4 7.1.2. Not at all.

Deleted apps and pics until I had 1.1Gb free and now game loads although very slowly it now loads.

Corporal Punishment 2
11-11-2014, 06:45 AM
Deleted apps and pics until I had 1.1Gb free and now game loads although very slowly it now loads.

2.6Gb here and no dice :-(

creature
11-11-2014, 06:46 AM
I guess Tadaaah is saying "we don't give a crap about your problems because your in the minority"

hubsy
11-11-2014, 06:52 AM
Everyone, here is the only solution. It took me over two years to figure it out but it actually works perfectly. Delete the game and enjoy everything that life has to offer. Thank you gree for doing one thing right, chasing me away!!!!!

Corporal Punishment 2
11-11-2014, 06:57 AM
I guess Tadaaah is saying "we don't give a crap about your problems because your in the minority"

To be fair, I'm not sure that's what he's saying. However it does sound like someone "on the team" is trying to minimise the problem. (As if there is only one problem making the game increasingly unplayable.)

And that IS worrying.

Bluehavana2
11-11-2014, 06:59 AM
I have spent 20 years in mission critical support and, while I can't call a game mission critical, I would not expect community leaders or moderators to continue to report 'updates'. It is reasonable that the current issues have been escalated to the top of the chain and equally reasonable that we get updates from that person. How about a status update here from a vp of support or development?

AgentCoulsen
11-11-2014, 07:05 AM
Modern War WORKS...! is what I thought after downloading the latest app but now I even can't login! I couldn't participate in last war (got kicked out within 4sec.) and now I miss the FLTQ and all the other events u throw at us..

but then again..it isn't worth complaining as the GREEsupport isn't even listning to my tickets..

BlackSheep
11-11-2014, 07:06 AM
I am using a brand new IPad Air 2 with latest iOS. Before updating to 4.5.2, my stats were down several billion, I had a difficult time taping any target in LTQ or missions, but the game loaded fine and so was everything else. Updated to 4.5.2 and my stats are back to normal, but the game takes 2-4 minutes to load up. It is even more difficult to consistently tap a target in LTQ or missions and also to collect or upgrade buildings. The game also freezes for 30-60 seconds at a time every few minutes!

duesy
11-11-2014, 07:11 AM
Everyone, here is the only solution. It took me over two years to figure it out but it actually works perfectly. Delete the game and enjoy everything that life has to offer. Thank you gree for doing one thing right, chasing me away!!!!!

I so believe hubsy is right! The game works perfectly now, as designed...
Doesn't load
Can't play
Crashes if it finally loads
Can't raid
Can't do quests

Solution. Uninstall, enjoy life!

Gree: can you post a relevant update to this
And remove game centre... None of us care

Adm. J(K96)
11-11-2014, 07:26 AM
You won't get any type of reply for a couple more hours. It's only 7:30 in greeland, and nobody seems to roll in until after 9.

As far as the game center, MW was always connected to it in some regard.

Flash0810
11-11-2014, 07:26 AM
Tadaah

I will give you an idea of what I am seeing:

I have several devices but one of my devices is an iPhone 5 running iOS v8.1. I have MW v4.5.1 installed and it works. However I see invisible NPCs that sometimes do not load up or takes forever to load. But the game does load. I won't update the game unless there is a know fix to the issue.

Question. Your dev team seems to think that this is memory related. Why does your team still leave old and un necessary NPCs on the maps? Why not start as a first step by cleaning up all the JUNK first and working from there with the issues as well. I will say that I do see lagging in the game but this is not related to this latest update. It has been this way for a couple months already. The later updates have only compounded the problem to the point of making it more noticeable and unplayable.

Rolinz
11-11-2014, 07:29 AM
Status on the latest update:

Device: iPad Mini (1st Generation)
iOS: 8.1
MW: 4.5.2
Content: mw 20141107 42642
Build: 452.4.1
Internet connection: 100Mbps

The problems still:
1. Game loads about 5 times longer than normal
2. Lag or pausing or freezing, every minute or two and last for about 20 to 30 seconds
3. Invincible NPCs still take time to load. Maps taking longer to load all NPCs

The only good thing:
1. Game does not seem to crash randomly when viewing Inventory, when selecting filter or sort
2. Stats are displayed correctly before receiving the first temp bonus and after getting the first temp bonus

Seems like Gree got 2 out of 5 problems corrected for me.

But the load times and lag or pausing or freezing (whatever you want to call it) has gotten worse.

I still need to keep an eye out for the data usage and see if that has gone up.

UPDATE:

I spoke too soon. My stats displays incorrect sea attack once the temp sea attack was added on to my stats page.

My permanent sea attack bonus now shows the same number in my temp sea attack bonus.

I guess Gree did not fix the Stats Display after all.

drummerquack
11-11-2014, 07:38 AM
Status on the latest update:

Device: iPad Mini (1st Generation)
iOS: 8.1
MW: 4.5.2
Content: mw 20141107 42642
Build: 452.4.1
Internet connection: 100Mbps

The problems still:
1. Game loads about 5 times longer than normal
2. Lag or pausing or freezing, every minute or two and last for about 20 to 30 seconds
3. Invincible NPCs still take time to load. Maps taking longer to load all NPCs

The only good thing:
1. Game does not seem to crash randomly when viewing Inventory, when selecting filter or sort
2. Stats are displayed correctly before receiving the first temp bonus and after getting the first temp bonus

Seems like Gree got 2 out of 5 problems corrected for me.

But the load times and lag or pausing or freezing (whatever you want to call it) has gotten worse.

I still need to keep an eye out for the data usage and see if that has gone up.

I have the same issues/improvements but my device is iPad 2

brabus35
11-11-2014, 08:00 AM
I have the same issues/improvements but my device is iPad 2

Using an Iphone 4. Unable to load game for WD Friday/Saturday. Worked Sunday but with massive lag. Then updated the 10/11/2014 update and cannot get on the game at all now. :mad:

Shadow Demon
11-11-2014, 08:12 AM
The fact that there are not regular updates on this issue is terrible. People have thousands of real dollars tied up in a game they cannot play. But I'll bet the fine folks at Greedy are still getting paid.

Big John
11-11-2014, 08:16 AM
We need a fix to fix the fix so we can get a fix.