I just bought 1500gems and now I cannot access game , wth ?

[Winstrol]

Can someone explain me this ?

[enahs1]

Just power off your device and try open kingdom age

[Winstrol]

Doesn't work mate , I already tried twice.

[marebear]

Mine too. Sent support an email. Sigh...

[Winstrol]

It's kinda annoying , because we're in the middle of the event...

[marebear]

I know right. Does yours look like mine?

[Hapl0]

Did you try to delete and reinstall?

[The_Red]

somethings probably wrong with their server - I just opened a box (twice) in the last 5 mins. Of course, nothing on either.

[BadNews]

I know right. Does yours look like mine?

This is account banned, not sever issue. :-P

They may think you are way too strong than all other players.

I guess you guys are huge whales. Am I right?

[marebear]

Banned.. For what?? I've never done anything wrong. Shouldn't they check first and see I'm totally legit before keeping me from my game. I thought that's how it worked. Now I have to wait til tomorrow probably.

[Joie]

I am a free player so this may sound a little odd coming for me but I think money players should have additional tech support staff for their issues. Not to ignore us free players per say ,but just one or two staff members dedicated to cash spenders. Immediate support even you are a heavy spender, which whatever that means should be determined by them.

[fjbcx]

Banned.. For what?? I've never done anything wrong. Shouldn't they check first and see I'm totally legit before keeping me from my game. I thought that's how it worked. Now I have to wait til tomorrow probably.

Hi,

I am having te exact same issue. I have also not done anything that would cause funzio to ban my account so I don't think the issue originated on our end! I will update you if/ when I get some feedback and would appreciate the same!

-cali

[marebear]

Sure no problem I just keep opening the app hoping it will magically be fixed. I tried delete and reinstall and a shut down. Counting how many opens I am missing out on. How much cash I'm probably been raided for. Going to be behind on my upgrades when the current one finishes in a few hours. Yeah I'm an addict and this sucks...

[Hello Kitty]

Sure no problem I just keep opening the app hoping it will magically be fixed. I tried delete and reinstall and a shut down. Counting how many opens I am missing out on. How much cash I'm probably been raided for. Going to be behind on my upgrades when the current one finishes in a few hours. Yeah I'm an addict and this sucks...

LOL mare! Hope it gets fixed soon!!! Type URGENT in the header or something. Are you in this event?

[marebear]

Hi pretty kitty, I'm at 7 right now. I sent ccmark a pm and two shouty cap header emails to support. I'm very bored now