Hey all, we are releasing the fix for the ghost faction member issue. You should be able to remove "unremovable" members as this goes live. Please keep us updated if you encounter any problems or have questions with the fix.
-Chris
EDIT: If you're not seeing any change after a log out/ log in, make sure you post your personal invite code when you mention it so that we can check. Also, please help keep this thread on-topic, as we want to make sure that this issue is solved. Thank you.
EDIT: Here are the main situations covered by this fix:
1: If you were a faction leader with ghost members in your faction- you should now be able to remove these players yourself. To remove a player, simply click on the EDIT button next to their name and select “Remove”.
2: If you were in a faction before but are no longer- you just need to join again. Your account was stuck in limbo previously, and may actually have been visible in several factions. We have removed it from the faction(s) it was stuck in. If you join again, you will now be able to participate.
3: If you were in a faction previously but could not see yourself in it- please log out and log in again. You should now see yourself as part of the faction. If it is the incorrect faction, leave it by clicking the LEAVE FACTION button at the bottom of the faction main screen, then join another faction of your choosing. Or, see the second item above.
There's some nebulous gray area between 2 and 3, where people were in some weird states. We're watching for any edge cases.
UPDATE: The fix did not extend properly to Android players, so some members/leaders on Android may still be seeing the same issue. We're working on this now.
FURTHER UPDATE: We're going to have to deploy more fix tomorrow to get the players still experiencing the issue. We apologize for the delay there, and we really appreciate your continued patience on this one. We will have this issue fully fixed as soon as possible.
UPDATE THE THIRD, SON OF FURTHER UPDATE: Patch to fix the remaining Android players has been deployed to all servers. Try the steps above based on your situation. If anyone sees problems continuing, please let us know.
Originally Posted by killian121212
