Crime City Weekly Feedback (02/10/15)

[Weasel]

• In-Game Events

Epic Boss: no current complaints aside from the fact the Crime City event planner/product manager forgot to include one this cycle.

Raid Boss: 4 days is too short. 5 days is more convenient given that this event usually runs during weekdays while most people have other obligations that take priority over stupid phone games. 8 billion health for the level 100 boss is borderline unreasonable. Scaling it back to 7 billion would be a happy medium.

Edit: Raid Boss event has become unreasonably difficult. Morale is down and incentive to even play is declining quickly. Please return this event to a level of difficulty that doesn't exclude 90% of the people playing the game.

Battle For Empire City: Health regeneration takes a long time given the amount of health required to engage in a single attack. Rather than alter the rate of regeneration, maybe it would be reasonable to reassess the amount of health required per attack.

Reward quality is declining. First stats were reduced, then mods removed, and now entire ranks all together. There has been a very clear diminishing return on time and mental capacity dedicated to this game. There is only one path down which this type of reward scheme can lead Gree, and let's just say in involves resumes.

Duration has become an issue. 73 hours is acceptable to most and has been for almost two years. The introduction of 24-hour wars was met with derision. The first ever war lasted 5 days and there was a flood of complaints THEN that 5 days was too long. And what really makes one shake their head is the fact that all of these decisions have been repeated in almost every Gree game, regardless of how clear it was the changes were not liked by a majority.

Street Assault: One single change would make this event the most exciting event on the entire schedule; allow extra Unit deployments to be purchased with in game cash. This would create a huge need and desire to accumulate in game cash, which would cause a domino effect of players upgrading their hoods, leading to better buildings to rob in a greater number of hoods, resulting in an increased interest in the stats required to engage or defend in robberies.

Box events (collect 10 & leaderboard): Junk. Increasing the amount of distance between your product(s) and anything "kompu gacha" is a step in the right direction.

LTQs: Another case of diminishing return, accompanied by a side of "impossible to complete even the basic, 'normal' levels, without being required to use premium currency." The elite levels could understandably be reserved for those using premium currency, but there is no reason why the average, 3 energy a minute player, can't play the game without paying for basics.

SLTQs: Yet another event where the quality of rewards has steadily declined. It was one (widely disliked) thing to make it so the modifier from the final item did not stack with the modifier obtained by purchasing the prize with game cash. It was entirely comething else to completely remove the option to purchase items with game cash. There needs to be so much use for game cash that no player can ever have enough of it... Unless they buy it.

LTBs: Odd payout times are inconvenient for those who love the game but don't have unlimited amounts of time to dedicate towards it. Great for robberies, but not ideal for many players who upgrade their hoods, thereby becoming more likely targets of robbery.

After starting a new account that basically has to ignore LTBs for lack of cash, I no longer believe the current LTBs are underpriced. That being said, it is long overdue that we have two LTBs per cycle. One to keep new players engaged and a second to enable veteran players to grow. Without offering two LTBs Gree automatically alienates one customer base, and in the current format, it's the customer base in which Gree should be most interested that is being excluded.

• Customer Support

Every time I've had an issue requiring a customer support ticket I've either had to play email tag with a copy/paste bot for weeks, or been forwarded directly to the person who knows the least they could possibly know about anything even remotely related to the issue I was experiencing.

Haven't bothered in "I don't know how long" as a result.

0/10

• Community Support

Almost half decent, at best. "Electing" community mods was without purpose and will forever lack purpose. In the event that someone from Gree actually takes the time to address the community, which is sometime between every other blue moon, they are always vague and evasive (and at times apparently very thin skinned).

The most recent example of this extremely vague and evasive attitude is the "announcement" about accomplices, or the pending status thereof. The attempt at communication is a much appreciated gesture, but there is an ancient saying that goes, "if you're going to half-ass it, don't even bother." Er.. Maybe that was, "if you've got a job to do, do it well, or don't do it at all." Either way, telling only half the story can in many cases, this one for example, lead to further confusion than is necessary. Telling us the status of accomplices is pending until further notice without even a suggestion that anyone at Gree has a good idea of where they're going makes people nervous. Not just for the fact that what we've played towards winning is suddenly in limbo, but also for the fact that the people running the game we all enjoy, for whatever mental reason, appear to be directionless. It creates a sense of instability that would be avoided if we received full disclosure or no disclosure.

5/10

• Game Stability & Issues

Stability: No crashes for quite a while now.

Issues: (Map) Job rewards shown are different than rewards received, and have been for years. Every job selected displays the energy required to do the job, an amount (range) of cash, a loot bag (if applicable), and an amount of XP. When a job requires only 1 hit to complete, any or all of the displayed rewards should reasonably be expected, although where there is only a "chance" of a loot drop, that fact really should be indicated.

More importantly, when a job requires multiple hits the only advertised reward that is awarded at every step is XP. The only time any cash or possibly loot drops is upon completion of a job, while XP is reluctantly earned every step of the way. If there is only a "chance of" the other rewards being received, this needs to be indicated. Otherwise, every reward displayed should be awarded at every step for which it is shown.

5/10

[Konan-Barbarian]

Nice try at resizing the "Collect all income" button. But it is still in an inconvenient position away from the edge of the screen. I've played for 3 years and am use to moving my finger to scroll in that area. It just makes it the game less fun and more difficult to manage. Move it to the edge in line with the other buttons at the edge. It is even more difficult on a mobile phone where there is even less space to maneuver.

[Joe Pound]

I think what needs to be fixed is the overflow of syndicate jumping. Countless players syndicate jump to multiple teams to collect all syndicate rewards and eventually becoming mini beasts. This takes the fun out of being a part of a syndicate.

One solution could be that once a player leaves a syndicate, he is no longer able to rejoin that syndicate or have a wait period before they could rejoin.

[sister morphine]

I think what needs to be fixed is the overflow of syndicate jumping. Countless players syndicate jump to multiple teams to collect all syndicate rewards and eventually becoming mini beasts. This takes the fun out of being a part of a syndicate.

One solution could be that once a player leaves a syndicate, he is no longer able to rejoin that syndicate or have a wait period before they could rejoin.

Totally disagree with last para; sometimes I leave my syn to try for missing raid boss prizes to get the wrapper in a temporary syndicate. Sure, you can do that on your own team but there needs to be an officer online to summon, and you have to compete with others wanting the same prizes. This way is far more convenient for all.

[sister morphine]

Stability: very poor for me. The rivals list means I have to search for someone I can stand a chance of winning against; when I do the game inevitably crashes after a few minutes.

In SA my games constantly freeze up at crucial moments, which could cost us a win.

[Jewlz]

SA lag is terrible this go around.

[aarondavidsdad]

SA lag is terrible this go around.

SA lag for me is always terrible. I'm on iOS and Have had battles where 100s of deploys were left pending. Just another aspect of this game that the developer has no intention of correcting.

[saintdenay11]

the lag on droid has been worse this time around as well, also can you please fix it so droid users get to see the final score after each battle. We never get the splash screen.

[quityourwhining]

i'm droid as well. i only get a splash screen if there isn't a surge of scoring at the end.

[mg74]

This game has absolutely lost its fun. Constant changes in schedules on events making it longer days is ridiculous. Rb health seriously now that should have longer days should have reasonable health so every syn will surely complete and actually enjoy the dang event and not struggle. SA does not need to be 4 days. Battle events should be short. People do have lives out of this game. It's hard enough to get members involve to participate yet alone you will extend the days. I have been a player since before syn was at play and use to enjoy now it has become a chore. I still play because of the people I've met. I'm sure a lot have writen to you guys but apparently you're not listening. It's a shame that you asked us your customers feed back but you don't comprehend what we tell you. More long time players are throwing in the towel and sure more to come.

[sister morphine]

On another subject, can we please have a change to the collect all button so it longer collects robbed buildings?

I don't get hit as much as before, but it's still a pain that my irregular time buildings are always up overnight instead of me being able to plan for the payout times across several days.

[Sandukan]

On another subject, can we please have a change to the collect all button so it longer collects robbed buildings?

I don't get hit as much as before, but it's still a pain that my irregular time buildings are always up overnight instead of me being able to plan for the payout times across several days.

You know you don't have to hit the collect all button, right?

[smokey77]

You know you don't have to hit the collect all button, right?

The size of the button and its location means its a pain in ass to do anything but hit the button . Its made me totally lazy with regards to collection times , rather than trying avoid the collect all button and reset robbed buildings I just hit it now and get on with the game . Please make it smaller and in a corner or somewhere other than across the entire bottom of the screen .

[Csi Crimecity]

7 days war is really nuts, 3 day war is enough.

Street assault has a freeze in the last seconds every time and 9 of 10 times you dont get the pop up if you won.

LTQ prizes are nothing lately, and way too much energy cost.

[sister morphine]

You know you don't have to hit the collect all button, right?

If the button disappeared after a manual collect until the next time you log in, I'd have no problem. But on a phone especially it's a pain having to skirt round it. There is no automatic collect of raided buildings in MW so you're free to reset to a convenient time - not that I bother there as there's hardly anybody can touch me where I am. Unlike in CC.