The support link in game goes to support@funzio.com. That domain doesn't exist anymore, so how do we email Support now?
The support link in game goes to support@funzio.com. That domain doesn't exist anymore, so how do we email Support now?
The best way to contact support is thru the game. I've used it recently. Have you tried it or just asking?Originally Posted by DoomsdayMY
If using the in-game link to Customer Support is not possible, please read this thread about it: How to Contact CS
I sent an email 2 days ago asking for info to to be passed to the Deca devs as I did some clever techie stuff and found errors. I checked tonight and found it bounced back. As I said initially, the in game link sends to support@funzio.com and that domain no longer exists, so no one can send anything in game any more. Try it and see
I can't send anything from my iPad as I use Outlook not Apple Mail and CC says I have no accounts setup
Last edited by DoomsdayMY; 10-13-2017 at 12:51 PM.
The problem is on Android only. On IOS, the support address is different (the same as the one on the link you gave me) . The devs need to update the email address for Android users
I sent a message thru the game yesterday. Android. I received this back. Same in Modern War, fwiw...
Your message wasn't delivered to support@funzio.com because the domain funzio.com couldn't be found. Check for typos or unnecessary spaces and try again.
Even funnier, or sadder, the OP posted this over a week ago. Smh.
Last edited by Mrs Cash; 10-22-2017 at 10:54 AM.
CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
Syndicate 💥 720 641 277
MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
Faction 💥 751 241 780
So how are we supposed to contact through the game if the email doesn't work?
Since the in game link on iOS sends the email to en-support@gree.net, until the rocket scientists fix the Android link, just manually change the email address. I guess.
Last edited by Mrs Cash; 11-05-2017 at 05:59 AM.
CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
Syndicate 💥 720 641 277
MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
Faction 💥 751 241 780
This helped thanks. I went through the website. Once again i cant link a device. Its been somewhat fixed. But it sends to some old resemblance of my accounts. Not my real ones, that in itself needs to be fixed otherwise if i uninstall im screwed all over again. I have two tablets i can still use luckily but still this problem is old. I sent a ticket.
Hopefully this will be fixed today
Line ID: clementine88
Haha, didn't think it would happen, lmao...
CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
Syndicate 💥 720 641 277
MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
Faction 💥 751 241 780
This problem still hasn't been fixed.
Thanks for posting... I'll see what's up
Still not fixed...
Meh, I've reported this several times... with details and screen shots so I have noooo idea why this remains an issue...
I'm the last person to say, 'it's a easy fix,' but this seems like an easy fix of some simple text to me. But, I really have no idea how "easy" anything is... apparently
Please see Mrs Cash's post above, post #7 in large font, until this is "fixed"
Line ID: clementine88
I was a cobol programmer, but it really should be an easy fix. Open up the program, look for support@funzio.com, and change it to en-support@gree.net! Wal-lah!
Guess its NOT that simple or it would be done by now.
CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
Syndicate 💥 720 641 277
MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
Faction 💥 751 241 780
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