Syndicate War Extended

[ablankone]

Sorry CJ - but it seems to me that all you did was count the tickets of people making the time extension request but discounted 98% of players who had no grievances and therefore no reason to issue a ticket.

You seriously miscalculated on this one. And the big thing to do would be to cancel the 6 extra hours now. I think that would win back at least some respect. And 98% of peeps would appreciate it.

Man up please.

They were in the mass of tickets we received when things were briefly on fire. Again, from the feedback this was not a welcome solution, but that's the reason.

[genaks]

Okay, this is some pretty extensive feedback, and we're listening, but I want to be clear about something: The only reason for the extension was because we received a TON of urgent requests to extend the event due to the issues that hit earlier in the event. There was precedent, we had extended a World Domination event in Modern War at player request, for a similar major issue. We have also done this numerous times for LTQs, lockbox events, leaderboard events, and other limited time content across all the games, again at player request.

That may well have been the wrong call in this case, but the major concern then became that if we changed it AGAIN, that would be compounding things even further for people who then adjusted everything for the extra 6 hours. That is an equally big deal at this stage in the game.

We're listening carefully to all the feedback on this, and it may be too late to pull back the timer for this event, but we have heard you on this in regards to moving forward.

If a ton of players were asking you to extend the event, a ton of other players in this thread are NOT in the favour of doing so. Did you listen to them before making the decision?

[Rebels]

They were in the mass of tickets we received when things were briefly on fire. Again, from the feedback this was not a welcome solution, but that's the reason.

Thanks for fronting up. Your damned if you do and your damned if you don't.
Unfortunately the tickets you received were probably only 1-5% of the games population.

I believe it's not too late to puts the end back to the original time. It's the right thing to do by the community and your customers.

Cheers Jimmy

[Lars]

To calm the uproar I would recommend Gree to award the prizes based on the syns' better position at original ending and at extended ending. This would not fix problems for all players (as people are adjusting their strategies due to announcement, e.g. giving up because of the extension) but soothe most of them.

Personally, I don't really care anymore. I think disasters in CC have occurred far too often to worry about a single one.

[evj]

Okay, this is some pretty extensive feedback, and we're listening, but I want to be clear about something: The only reason for the extension was because we received a TON of urgent requests to extend the event due to the issues that hit earlier in the event. There was precedent, we had extended a World Domination event in Modern War at player request, for a similar major issue. We have also done this numerous times for LTQs, lockbox events, leaderboard events, and other limited time content across all the games, again at player request.

That may well have been the wrong call in this case, but the major concern then became that if we changed it AGAIN, that would be compounding things even further for people who then adjusted everything for the extra 6 hours. That is an equally big deal at this stage in the game.

We're listening carefully to all the feedback on this, and it may be too late to pull back the timer for this event, but we have heard you on this in regards to moving forward.

Hi CJ. I represent 300+ players from SAS family. Not one wanted this extension, sorry.

[spunky1]

players look forward to these battles. well done gree. syndicate wars are a good thing but I am not aware of any player that would like them to go for longer. everyone I have ever heard express an opinion has wanted them shorter. Friday Night PST to Sunday evening would be heaps. 48 hrs. But extending it by 6 hrs??? give us a break or many of us will take a permanent one from CC. not because we want to but because this is unsustainable.

[GucciMane]

CJ54, appreciate the actual Response to this thread,

but that logic is more than a little off. Has it ever occurred to you that the players who DON'T want the extend are your PAYING customers who have jobs and have to go in to work today?

At this point I wouldn't be surprised if these "extension requests" were coming from teenagers WHO DON'T EVEN PAY YOUR BILLS

[VikesUK]

FGS - Man-up and pull the plug on this farce at the originally appointed time. You've changed the end hour once, only a few keystrokes to change it back.

92% of your customers would at least try to believe you as regards the ill-tought out extension.

[GucciMane]

Okay, so you can't reverse this decision.


That's fine, we'll take an extra building and the Names of those players who requested the extension.


Yep, that's how you fix this. You tell all your paying customers who were the free players who wanted this decision.


Mafia ID, Player name, Player level, Max mafia please.

[VikesUK]

Are you kidding? There is a HUGE difference between asking for more time in a syndicate war and asking for more time in a syndicate LTQ or case event. Almost anyone can score their IP quota in a matter of a few wars. Anyone who needs an extra 6 hours after 73 hours is already scoring millions of points, and the number of such players can be counted on one hand.

It seems to me that CJ has managed to demonstrate his/her profound lack of understanding of the user base and how the game is used. The latest protestations are laughable. They've changed it once. In the face of the overwhelming backlash, no biggie to revert to the original schedule.

[GucciMane]

Once 6:00:00 hours left hit, turn OFF the Refill Health button.




Problem solved.



Or just give us the players who requested this extension in the first place.

[shadow_]

this isnt fun anymore .... /("§* GREE!

[Gunflame]

I'm against this. CJ, extending events is a solution that is more applicable to events which started late. The backlash Gree is experiencing is due to players being in competition with one another for a certain rank, and having to maintain that rank for time not allotted for. Competition is ABSENT during a SLTQ/LTQ. Don't compare a SLTQ/LTQ with the war, they aren't comparative. An extension is a haphazard solution to this minor problem and everyone's voice reflects that. Consider how more time functions in a LTQ. Consider how more time functions in a war. Make your decisions with those in mind.

[size16]

Poor decision and particularly unfair to euro players. EPIC FAIL.

[killerbee]

its simple guys, go to google play store and apple app store and request your money back.
1) the service you payed for was distorted and the product was not as promised or functional
2) the terms and conditions of the competition you payed to play in has changed without your consent after you spent your money.

I already asked for mine back and started the process gree next time learn to apologize and offer compensation instead of finding way to make more money due to YOUR OWN servers stuffing up OUR WEEKEND TIME and Money.

since they can acknowledge their stuff up but not do anything about it in fear of back clash. lets show them real life / money consequences and see if they stay listed on play store after a few stuff ups like this and upsetting their valued customers.