[Guild Wars iOS] War of the Heavens

[Revelate]

Hey all, it's getting late, but we're still deep in investigating this. At the moment, we're requesting everyone restart their devices, possibly minimizing the apps running in the background and starting your device up fresh. Remember restart and don't just close out apps in the background. See if that helps, and if you run into another crash give it another restart. I've received reports that this has worked for some, not all, but a definite start. Thanks for the patience while we work on this.

Definitely not how we wanted to kick the start of Guild Wars off, but it's not how you start the race, it's how you finish. Hopefully that's true in this case.

I honestly don't even care about Guildwars at this point; I just want to be able to at least access the other content.

No other game, including Knights and Dragons previously, required this sort of shennanigans; it also has been tried by yours truly a number of times today to no avail.

I don't even see why this is hard, I'm crashing repeatedly EXPLICITLY when you attempt to load a notification window.

I gave this suggestion in a support request, but I'll simply put it here too: disable the notifications. No pop ups regarding guild wars, or that my guild is engaged in a war, or the screen that we won or lost a war. They do not help when I can't get into the game.

Not only that, it would cut a non-trivial number of the requests to your infrastructure, which might actually allow the game to be playable for a non-trivial amount of people more. You cannot make any revenue on this game if people can neither buy gems nor watch videos, and I and apparently others aren't even getting that far: the only thing I can do is login, click OK on the armor crafting notice (and that screen works just fine, yay I can create more Basic Fire armors) and then soon as I exit it waits on pulling up the notification and the client crashes.

This seems really simple to me, just disable that functionality as it's not critical to the game play.

Edit: here's a suggested recompense you should consider: for every half hour lost to this, you should offer an equivalent number of gems to the purchase of Epic Boss energy equal to the amount of time lost. That's the major impact to my own progression right now, I've been able to get in and hit the boss a whopping one time today since the release of Guildwars.

[Ziploc]

Thanks for trying to help Wise One.

We are still having serious issues -- there are about 5-10 who can participate in war and another 30 sitting in the side lines and waiting for a fix.

[Eos]

It's a clear case for me.

I'm not going to be a guinea pig to do further testing for the Guild Wars.
It is not even meaningful bugs testing.
You guys are earning from us $1M+ A MONTH and you let us play a loosely tested game?

I'm going to wait out for an in-app notification within this weekend telling me:
1) Sorry for the boo-boo
2) Reset the Guild War stats
3) Refund all in-app purchases this period
4) Give everyone a meaningful (20-50) sum of free gems
5) Relaunch (working version) of Guild Wars within the month (give a date!)
Otherwise I will move on to the next game. Don't waste our time.
If you guys can't fix this the correct way this time, I fear for future activities.

'Nuff said.

Who's with me?
We need everyone to fight this war with GREE/IUGO.

Asking for a little much aren't u? remember ur dealing with GREEd here.

[Dexavus]

Tried that too still nothing I exit armorsmith my screen goes dim freezes then crashes everytime... There nothing I can do but wait this out til gree fixes the issue ... While I miss not only the War but also the epic boss which I was already on 35 kills and all my gold is maxing out... Super fun times

Im in exactly the same boat, missing out on the epic boss and arena, and my TF just maxed, always a dim screen then crash after leaving the armor finished screen. Its utter BS honestly, not impressed with gree AT all.

[Eunuchorn]

Yawn. When's next war?

[Penelope Dragon]

Anyone with crash issues try re-installing the app? Let me know if it helped or not? If not, please PM me your friend code, so I can pass over to have the team look deeper into this.

Nope has not fixed it.. The biggest problem is that now I cant get into the game at all let alone Guild Wars.
Realise that new stuff bugs, but my teenage son even knows that when u introduce a feature like this u really need to have servers that can cope. Maybe a bit of forethought would have helped there.
friend code is no idea coz I cant get into the game at all to see what is...

[Penelope Dragon]

Other than the crashing, its kinda weird all members can declare...

Good though because of time zones.. Not fair if i have to stay up/get up early just to coincide with higher guild members in other parts of the world.

[Iceman16]

I think 80% of everyone crashing or having problems, The top guild have more ppl on so chances are 3/4 are crashing, and the rest are able to get on to fight it out.
Same as our guild we seem to have stable connection when fighting a small guild but when guild have many members on only 4-5 able to get into battle, the rest sitting on side line waiting for chance to get in.

[Cluberror]

Started out just crashing in new battle mode.
Also resetting previouse collections and crafting.
Now this keeps on happening afther is finish the crafts and on crash i need to do it again.
So now i only crash.

I have a 3gs
Closed all programs, shutdown, hard reset but no help.
I sugest a fix and restart and reevaluation of the new guild tournement.

// Club

[Justice711]

It's obvious that the game is too resource heavy.... Hence most devices can't handle it... Didnt expect my ipad2 to fail the test as well....

[Climax]

I haven't got any troubles at all, the only trouble I'm dealing with is my wifi. I'm not always receiving wifi in the room where I'm studying and my download limit on 3g is full atm :-(

But back to the point, many members of my guild are also having troubles and some managed to put one fight up yesterday. Hope this get fixed soon for everyone!

[jmano]

Rainbow Room have already and will claim top spot.

[Gaia]

Rainbow Room have already and will claim top spot.

Doesn't mean we can't have fun competing to see how high we can get. Even though we aren't going to win, I am having fun today chatting to guild members and getting to know them. We didn't chat much before. Complaining about the game sure does bring people together. Lol.

[Climax]

Rainbow Room have already and will claim top spot.

Well half of the people in RR can't do anything either...

[NinJaPaN]

So I just participated in a "war"; me and one fellow member, versus one member of the enemy guild, real war we had there, sparks were flying!
But yeh, bottom line is majority cannot participate n contribute and no matter what, if at all, fix is given, outcome of the GWs will be nonlinear and no reflection of the true capacity of all guilds, thats a shame, especially, that a very small group of people that can participate will ultimately decide whether or not ur guild wins prizes. And from that perspective it does feel "dishonest" to say the least, bearing in mind that the GW, failure or not, will b pushed through and not 'restarted'
Dont get me wrong, I like the concept of GWs and it has a lot of potential, it just needs to run smoothly, I would love to see a GW where all members actually do battle (before Christmas please);

To end on a more constructive note;
When starting a war,
1) have a low level member attack enemy sentinel with one energy bar for reckon purposes, tell the other guild members the armour lineup, change ur armour accordingly and kick the crap out of their sentinel,
2) active (and even non active) players should all change their names to the same name, to combat identification by the enemy guild members and closely related to this is,
3) when ur up against (high) enemyguild members, keep track of their armourelements and keep ur guildmembers informed of those elements so that people can act accordingly,

Cheers