Why is it so difficult to get a game transferred?? I sent in a ticket a month ago without success. I now have a new(er) iPad Mini that I want to transfer my game to so I sent in a new ticket. I get a standard reply that gives me instructions on how to transfer my game (backup and restore) -- but at the top of the exact same response, it says my issue is closed. I replied on Monday to say my issue is not closed and included my game and device info, as requested, and get nothing back.
And yes, I followed the instructions to backup my old device (iPad2) and restore it to my new device (iPad Mini), which is supposed to prompt me to transfer my game (and didn't). I tried this multiple times.
I sure hope someone from Gree support reads this post and can help me. I need this done by Sunday!! Grrr....