How do I get my game to a new phone when my old one died? Funzio will not answer my e

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Thread: How do I get my game to a new phone when my old one died? Funzio will not answer my e

  1. #1
    Newbie
    Member Since
    Apr 2012
    Post Count
    39

    Angry How do I get my game to a new phone when my old one died? Funzio will not answer my e

    How do I get my game to a new phone when my old one died? Funzio will not answer my emails about it!

  2. #2
    Banned
    Member Since
    Mar 2013
    Location
    Probably robbing you right now foo!
    Post Count
    743
    I don't know, try asking one of the people who have been playing a long time

  3. #3
    Articulate Author
    Member Since
    Jun 2013
    Post Count
    341

    How do you get the game back ?

    498 387 921 I have spent gold and all and have really good stats.. now my phone died and had to get a replacement phone !!

    please tell me there is a way for me to get the game back to where i was with 498 387 921 not start again from scratch !!

  4. #4
    Lurker
    Member Since
    Apr 2013
    Post Count
    5

    dont worry

    It happened to me once to when my tab flew out the window on the freeway. It took them like 3 weeks to get it transferred to my new phone but they did it. I just sent them my crime city ID and told them the device I was using to msg them was my new one. Like a said it took a bit but it got done.

  5. #5
    Lurker
    Member Since
    Apr 2013
    Post Count
    5

    oh yea and.....

    They never responded to any of my mail either other than the auto generated ones. They'll send u an email when the issue is resolved. Just don't expect it to be overnight but at least you'll get it back eventually. Good luck man.

  6. #6
    Articulate Author
    Member Since
    Jun 2013
    Post Count
    341
    thanks man, hope they do it quick its almost too addictive not to be playing every hour

  7. #7
    Lurker
    Member Since
    Aug 2011
    Post Count
    9

    Same problem

    Half way through the last event my crew was in 15th place when my phone broke and i lost my account as well. Emailed 3-4 days ago and nothing except the auto reply. This isn't the kind of game where you can just wait 3 weeks since everyone else is compounding their stats with these events... i need to stay involved!! Has anyone ever found a phone number for GREE support? wouldn't that make life easier?

  8. #8
    Lurker
    Member Since
    Nov 2012
    Post Count
    13
    i have the same problem, I tried transfer device with no luck, anyone have any suggestions I have not heard back from GREE.

  9. #9
    Lurker
    Member Since
    Jun 2013
    Post Count
    1

    HELPPPPPPP Please

    Quote Originally Posted by Jen jen View Post
    i have the same problem, I tried transfer device with no luck, anyone have any suggestions I have not heard back from GREE.
    im also have same problem after i restore ny iphone i cant log in or even play in the game always "server eror" anyone?

  10. #10
    Articulate Author
    Member Since
    Jun 2013
    Post Count
    341

    Angry not impressed with service

    this has got to be the worst thing about the game, they get u addicted and you need to be on as much as possible then when you swap phones or recover or whatever.. you are stuck with no reply !! its been 19 days now and all i got is the auto reply and nothing ??

    waist of time and money. not sure I will commit to to it again like that.

  11. #11
    Lurker
    Member Since
    Jul 2013
    Post Count
    12

    GREE support

    I also requested support for several bugs -> I do not receive several rewards. Result: No feedback.

    You can invest money but never expect any support.

  12. #12
    Lurker
    Member Since
    Jul 2013
    Post Count
    19
    They suck with there support

  13. #13
    Newbie Grandpa's Avatar
    Member Since
    Jun 2013
    Location
    Central Time Zone, USA
    Post Count
    46
    Quote Originally Posted by kid- View Post
    How do I get my game to a new phone when my old one died? Funzio will not answer my emails about it!
    I take it you got your game transferred by now? If so, you know it just takes some time. Our syndicate leader lost his data when his phone was factory reset by the folks at his carrier. Just before a battle started. He was out of commission for the length of the battle, but eventually got it back.

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