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Thread: iOS game transfer

  1. #46
    Lurker
    Member Since
    Jan 2013
    Post Count
    24
    Well today was day #9 and they e-mailed me back and said it was done and the ticket was closed. I tried and it was not transferred. Thankfully after responding to the e-mail I got another e-mail answer within 20 min saying it was done and for me delete and reinstall the app and it would be done. Sadly all that happened was the data was deleted off my new phone for the second time... I still don't have my game transferred but at least they are working on it. I'm hoping I get another response tonight and make some progress. We will see. I'm just glad I'm getting somewhere. I downloaded 5 new games last night but didn't like any of them...

  2. #47
    Lurker
    Member Since
    Jul 2013
    Post Count
    8

    Angry

    So it has now been a MONTH since I opened my original ticket with Gree #657577 and I still have no reply to the 5 emails I have sent since I last had a response from a human (Lee) on the 22 June.
    To use the words like PATHETIC to describe the support level of Gree/Funzio would be complementing
    their support team.
    Why does a Gree employee come onto this thread and tell us how to transfer the game in a method that DOES NOT WORK, yet does nothing to the people who have been waiting for weeks without a result.

    I refuse to spend another cent with this company until this is resolved and they have until the end of this month to transfer my game.
    If it is not done, I will be insisting on a full refund of the hundreds of dollars I have spent on Gold for a game I cannot use.
    FIX THIS GREE I AM GETTING PISSED OFF NOW !!!

  3. #48
    Banned
    Member Since
    Jun 2013
    Post Count
    14

    Cool iOS game transfer

    In these days the iOS game transfer, is in game Funzio id game transfer still a viable method to transfer game from old device to new device? There is no effective way to transfer the game on your own. I think Gree put up instructions worse than a Japanese stereo installation manual. Gree! I think you must have to contact Apple directly. Gree! You also can help but seeing it takes months for some tickets to get even looked at, you might try apple first, I think it’s better idea to transfer your game from Ios to Funzio.Its very interesting and amazing game
    Last edited by livon; 07-17-2013 at 09:22 PM.

  4. #49
    Player Experience
    Member Since
    Apr 2012
    Location
    The Matrix
    Post Count
    193
    The FunzioID transfer system has been disabled and is no longer operational.

  5. #50
    Lurker
    Member Since
    Jul 2013
    Post Count
    8

    Angry

    Yet you do NOTHING to help people transfer the game ?
    The iCloud system you have in place DOES NOT WORK, you need to help your CUSTOMERS by arranging transfers quicker and not ignoring them.

  6. #51
    Lurker
    Member Since
    Jan 2013
    Post Count
    24
    Well yesterday my last response requested pics of my profile. I sent them shortly after my last post and haven't heard anything since. Now I'm just waiting again... Hopefully they'll get back to me soon.

    In other news Infinity Blade 2 is a free download and has great graphics. Use to be 6.99 but its on special. I spent 2 hrs playing it last night. It may replace modern war since I haven't been able to find anything else I like.

  7. #52
    Articulate Author
    Member Since
    Jul 2013
    Post Count
    272
    Quote Originally Posted by TheOracle View Post
    The FunzioID transfer system has been disabled and is no longer operational.
    Can you tell us something we DON'T already know? Namely, how to transfer games quicker than 30 days? There must be a better way that you're working on, I hope?

  8. #53
    Consistent Contributor Urbz's Avatar
    Member Since
    Dec 2012
    Location
    New york
    Post Count
    187
    Can't tell u how happy and excited I was when I saw the update ...looking maybe they fixed the transfer ...lol...NO.
    "You can never fall too hard, so fast, so far
    That you can't get back when you lost"

  9. #54
    Lurker
    Member Since
    Jul 2013
    Post Count
    8

    Angry

    Looks like they have finally removed the in game transfer that did not work, and managed to introduce a whole lot more bugs.
    7th email sent to Gree about my ticket !!!

  10. #55
    Lurker
    Member Since
    Jan 2013
    Post Count
    24
    I asked for an update earlier today but haven't heard anything. Strange that I was getting a response in like 15 min a couple of days ago and now nothing since I sent screen shots in. And still no transfer of my game.

  11. #56
    Verbose Veteran
    Member Since
    Jan 2013
    Post Count
    572
    Quote Originally Posted by helloooOonurse View Post
    anyone have experience with IEXPLORER or APPTRANS?

    popular with angry birds players for transferring app and app data from one ios device to another. downside is i don't know if its allowed for MW. contacted devs but no response so i'll ask you tech geeks.
    any one try this Iexplorer transfer method? maybe some one with a new account can help to try and transfer to another device to see whether it work?

    also for those who successfully transfer with help of gree, are they still able to access the game in the old phone? or is it disable already? there seem to be an issue of using multiple phones/devices to access the same account which i think Gree's software does not allow it, thus prohibiting the transfer?

  12. #57
    Consistent Contributor
    Member Since
    Jan 2013
    Post Count
    107
    I sent a ticket with name , level and Id# and was transferred within 4 hours on modern war and crime city . Thank you Gree ! I was very polite and thankful in my ticket for their help. Hope the rest of you with issues transferring get same treatment. They have always refunded gold used on accidental purchases upgrading within 24 hours. Not trying to brag but hopefully if you try to be polite in ticket it will go a long way. Good luck guys

  13. #58
    Lurker
    Member Since
    Jan 2013
    Post Count
    24
    Tomorrow will be the two week mark for me... I have been polite, very polite in my opinion but still no luck. Evidently they don't care about free players. I've only bought gold twice in 2 yrs...

  14. #59
    Steady Scribe
    Member Since
    Jan 2013
    Post Count
    83
    I just got my game transferred from old iPhone 4S to a new iPhone 5 in late June.
    I still had old iPhone and could take a screen shot.
    Gree helped me out in about a day. I was very happy.

    It would have been better if I had known that I needed to back up my game to the cloud/computer before I got the new phone, but they got me working again on new device in 24-30 hours.

    Thanks Gree.

  15. #60
    Lurker
    Member Since
    Jan 2013
    Post Count
    24
    Finally my game is transferred. Not sure why it took so long but at least it is done. I am happy, no more having to carry two phones around! 13 days from ticket to completion.

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