I'm not speaking for anyone else, but I've never asked or, for that matter, moaned about hearing about action being taken. We've already heard this tired response. No one wants to hear anymore words. We want to see action, and as long as GREE continues to trot out parrots to cough up this ridiculous company speak, they'll continue to get this kind of response.
If you aren't insulted by the OP, you're either an employee for GREE, or.... I'll leave it at that, because all the other options I can think of are derogatory. So, I'll just assume you're insulted as well or an employee.