I am still waiting for an open ticket to be rectified from this. I have no more devices w/o KA, and I shouldnt have to pain through to get something that I bought. I bought gems on 22 April, and here we are, 16 May, and still, I have not received those gems. I am about to contact Apple for ALL outstanding tickets to be refunded (currently I have 5 outstanding tickets), which would be almost $800 worth.
