Connection Issues: We're Working On These Now

[BeCool]

577-555-323 cannot connect

[phillibee]

come on fix the issue android users have to keep restarting the app until battle list comes up ine the middle of battle

[Empire19]

577 534 412 Empire
No connection since event started

[Highland Cam]

Faction member who also cant connect. ID is 543 193 444

[Dc274]

768-666-649

[Rebeca]

I was fighting and suddenly the connection failed. Please repair it ASAP!

[Genen]

I am officer of Superfaction and up to 80% of our team cannot connect to the servers.
Please see IDs below.
184926769
106607760
478484690
748905130
553288654
104790771
170298643
262006840
199707092
355713797
617514606
461960706
461136386
874756068
789693244
736612522
877860338
267560735
880843437
244007526
200035591
761503586
376582592
554973987
223860427
811351067
832063085
461136386
751097268
669265070
203482202
840715000
298233285
549263846
377744983
546713098
624520758
282391083

[creature]

It's not right that that gree is letting the battles continue! The only ones that won't be affected are the big gold spenders because they will make up for lost time! IE:PUN who was in 250th place after first battle and last I knew was in top 10

[Gabrielk74]

CJ any update it has been over 3 hours now

[CFH]

I can't access the app, but i can't remember my id, i only have the faction id which i'm the leader 381126987. Please help.

Hey all, we're aware of the connection issues and the engineers are working on that right now. We WILL have a fix out as soon as possible.

We're also investigating the reported matching issues, and the blank WD battle lists Android-side, and will have fixes for those asap as well.

EDIT: It would help us greatly if people reporting connection issues here in the forums could post their player ID in this thread. Thank you.

[Raider6]

201 054 754

[Gabrielk74]

Gree are you going to suspend the battle so that everyone has the same chance

[Row gun]

Still no connection has the event been paused ?I can't access and I'm going to be ****** if mŷ base gets raided to add insult to injury

[Fear modern war]

I think just having the courtesy to provide an update is the least that can be done?!

[docjohn]

Any update?

The worse thing about this issue is when the game developer goes all silent with no updates as thousands of players are locked out the game (which is still going on without us).

Seriously, at the very least give hourly updates to the forums about progress in troubleshooting and fixing the bug (if you want your customers to remain your customers). Thank you!!