its been about 2 weeks now since I have heard from Gree, emails, tickets, nothing. My Ipad was destroyed, and its been replaced. I am trying to transfer my account over to new Ipad. It asks for a password, but I do not remember what it is, and according to the transfer form I probably dont have one. I followed instructions only to get a zendesk/gree password, that does not even work here, I had to make yet another password for the forums. I thought my ID was the ally ID#, but I am beginning to think that is wrong as well. Worst thing is the lack of response.
Please forgive me, but I am really frustrated, the last time I was on KA was the Priest of Set event. I was leveling my BD to ten, and the amount of money, gems, gold, stats etc. lost is too much to take. This is unacceptable. My BD and Priest of Set units I hope are there when I return.
I had horrible issues with the 3 previous events, which was addressed quickly and efficiently. Now every attempt to reconcile these issues wether by tickets or email, have been met with the generic email response.
For all of us who play wether it be daily hardcore or weekly casual, those of us who pay or don't, recompense is required. I know they are busy, so are we. The time wasted trying to make contact is immense, and the lack of response other than a generic insulting email is more than inconvienient.
The issues, bugs and glitches have gotten worse, more so when Gree took over, and I must say they are making a fortune while aquiring many smaller successful games which they are now marketing for the Asian Countries...maybe that is why we have not heard a word. I have been an advocate for them, support them, and have been patient. I need help, and I see I am not alone. This should be a non-issue that easily could be programmed for us to transfer ourselves, but it seems we are jumping over lazy dogs like the ridiculous fox left with our lil tails wagging in the wind.
Always, Ahzriel
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