I double tapped on an upgrade and lost over 600 gold. I immediately contacted CS and asked to revert the building back to L7 and refund the gold. They said no.
THERE SHOULD BE A CONFIRM GOLD USE BUTTON ON ALL GOLD PURCHASES, PERIOD
**** you *******s.
Please note that there is a purchase toggle in the game settings, which will enable a confirmation step in some of the Gold purchases in-game.
I regret to inform you that I am unable to provide a refund in this situation. In the past, we provided such refunds but due to a new Policy, we are no longer able to do this. Please understand that this is a Policy that is applied to all players and comes directly from my supervisors. It is against the rules for me to provide such refund.
**** you again.
Deca blows