What is customer services email address?

[Mrs Cash]

Still has old email address on samsung. Still waiting for an admin or mod to reply to this topic, are they are strike?.

It has been incorrect for a long time now, they are aware of it. Android problem.
It was supposed to be fixed when the last forced update was thrust upon us. They messed that up, shocking, I know.
Obviously, it wasn't fixed. Add them to your contact list, makes things easier.
If you want to send in a ticket, you must manually change the email address. Undoable? Nope. Inconvenient? Extremely.
And I try to remember to put in "And fix the damn email address" every time I send in a ticket. And that happens a lot. Obviously it does nothing, but I am a ball buster.

[sister morphine]

It has been incorrect for a long time now, they are aware of it. Android problem.
It was supposed to be fixed when the last forced update was thrust upon us. They messed that up, shocking, I know.
Obviously, it wasn't fixed. Add them to your contact list, makes things easier.
If you want to send in a ticket, you must manually change the email address. Undoable? Nope. Inconvenient? Extremely.
And I try to remember to put in "And fix the damn email address" every time I send in a ticket. And that happens a lot. Obviously it does nothing, but I am a ball buster.

Better to have an incorrect email that you can change then none at all, which is what happened last time I tried (iOS), so no email was generated. Had to send from my email client.

[kimberleyj]

It has been incorrect for a long time now, they are aware of it. Android problem.
It was supposed to be fixed when the last forced update was thrust upon us. They messed that up, shocking, I know.
Obviously, it wasn't fixed. Add them to your contact list, makes things easier.
If you want to send in a ticket, you must manually change the email address. Undoable? Nope. Inconvenient? Extremely.
And I try to remember to put in "And fix the damn email address" every time I send in a ticket. And that happens a lot. Obviously it does nothing, but I am a ball buster.

I don't have there email address so i couldn't manually change it that is why i am asking for it.

[Dj ANGERFiST]

I don't have there email address so i couldn't manually change it that is why i am asking for it.

en-support@gree.net

[lurcher]

en-support@gree.net

I get the feeling that email address doesn't work either.
I've sent 5 tickets to that email, and not a single reply. Pftt.

[TZora]

that email address doesn't work either.

i mentioned that last year.. and year before that.. and year before that.. and year before that too. it has never worked. even in gree times ppl sent emails to that id and were told just use the ingame contact system. if u dont get a reply thru the ingame support, then there is no other way to get support. i mean, there is no other way to get an "auto-reply" .. there, corrected myself lol

[Tinker]

I get the feeling that email address doesn't work either.
I've sent 5 tickets to that email, and not a single reply. Pftt.

The settings for inbound help mail is set for auto delete.
They are trying to find out how to change those settings.
Be patient. It is very complicated.

[TZora]

It is very complicated.

[Dj ANGERFiST]

I get the feeling that email address doesn't work either.
I've sent 5 tickets to that email, and not a single reply. Pftt.

Its supposed to but I've also sent in 2 emails had not even had the auto reply lol