Hi Modern Warriors!
We’ve received reports of issues happening during the Frontline event of this weekend. Therefore, we would like to give you a better insight as to what happened.
In order to provide variation, this event was designed to have less hotspots showing up and therefore the node bonus was adapted to match the maximum number of hotspots. Basically, instead of having 4 hotspots showing up during the frontline fight, you should have seen 1 (making it more competitive and fun). Which also means that the maximum bonus “18% (Got 9 Nodes)” was brought down to “10% (Got 6 Nodes)”.
Now, after investigating the screenshots sent to our teams, we noticed that you were all seeing the hotspots that were supposed to be inactive (nodes showing as giving 0 points). As the maximum bonus was already adjusted to fit the modified design, even though these additional (inactive) nodes showed up, the event mechanics were not hindered (as these nodes show that they will give 0 points). Also, if some of you deployed units onto these nodes, your units did not get wasted as you would still have collected the deploy points for these nodes.
We understand the confusion this may have caused. This is why we have decided to provide the community with a special bonus unit (+3% Frontline Points). To receive your Hallassan Sun-Master unit, simply log in game as of October, 17th (as soon as the new dataset is made available). You will have 7 days to connect to the game and receive your gift.
Finally, and as a quick reminder, if you ever encounter an issue in game, you can all reach out to us through the different channels available. You can, for example, contact community representatives that will let NS know of the issue, but you can also create a forum message with screenshots of your issue and we will make sure that it is properly reviewed by the teams.
Please note that the more details you give, the easier it is for us to pinpoint each issue:
I logged in game and lost my boost. <-- This is hard for us to tell what actually happened
I logged in game yesterday and I noticed that my boost building BUILDING_NAME was at a lower level than before. I’m sure I upgraded it to level 7 but it’s now level 2. <-- Now we know it’s a problem with a boost building, we know its name, we know when it happened and what level to look for.
Have fun in game!
Karrazz