******* Developers URGENT ******

[POW!]

It's just confusing because it says compensation complete. The refills are there. But not the prizes and many of my teammates have not got gold back. It's the "compensation complete" part that's throwing everyone off. Because it's not complete.

[PC77]

I've got the 5 refills, so if that's the compensation, then that part is complete. But still waiting on gold to be returned, won't be purchasing anymore till it is. Btw, I'm not talking Top 10 gold here, it was only enough to do 60k IP, it's more principle to me.

[POW!]

9 minutes till war and people still waiting

[Vile Lynn]

I've got the 5 refills, so if that's the compensation, then that part is complete. But still waiting on gold to be returned, won't be purchasing anymore till it is. Btw, I'm not talking Top 10 gold here, it was only enough to do 60k IP, it's more principle to me.

Gold is gold, whether it's 5 or 5K, they will keep their end of the deal for the principle of it, too: keeping their word & building trust.

[Milburn Pennybags]

Gold refunds should have gone out. Could you please post your invite code so we can investigate this and determine what the issue is that caused your gold not to be refunded?

We're also aware that not all syndicate goal prizes went out and we'll be working on this as well.

[PC77]

597830633, that's my invite code. In my syn, all Android users got their gold, iOS didn't

[Milburn Pennybags]

Thanks. I located the issue, we'll take care of this as soon as we can. Apologies again for the issue and thank you for your patience.

[PC77]

Thanks. I located the issue, we'll take care of this as soon as we can. Apologies again for the issue and thank you for your patience.

See guys, a little less whining and a tad more patience and things will get sorted eventually��
Cheers Milburn

[Milburn Pennybags]

The gold issue should be fixed now. Please let me know if it's not. We're working on the syndicate goal rewards currently. Thanks for your patience.

[StrongAntuna]

Update to this issue we have now properly completed the payouts for the Syndicate Goals. Thank you everyone for your patience regarding this, we apologize for the delay in the payouts for this issue.

[sir don john]

syndicate goals

syndicate sb hit contracts
lv2 generate 5 lv2

syndicate sb demolition
lv2 generate 5 lv2

syndicate sb lottery
lv2 generate 5 lv2

syndicate sb contraband
lv2 generate 5 lv2

i been to refinery combine
conmbine each off the above x5
to complete syndicate goals

return to syndicate goals
it has not registered any and i done all

answer from gree

The upgrade process is working as intended and as per the game play

Your understanding in this matter is greatly appreciated.

[sir don john]

underground lab for 3 months we can not upgrade any resource tab /time tab /boost tab

its stuck on 2/5 building production cost stuck on 1/5 wood production cost stuck on 1/5 water production cost
the underground lab is up to lv 10

nothing upgrading over officers tryed on ios and android



If I go to underground lab resorces tab press the water production cost (all items needed we got) press upgrade
for a second I get a can't upgrade you can only upgrade 1 at a time splash comes up same for water wood I tried to tap fast were the speed up button appears for a second nothing happens

i would pay for speed up if it let me

from gree

Thank you for contacting Crime City Support.I'm sorry for the delay in responding your email, as we have been receiving higher volumes than usual.


Additionally, If you are in an older version of the game. I would suggest you update your game to latest version 7.5.1.

I am sorry for the delay in the response. The upgrade process is working as intended and as per the game play and there is no discrepancy with that.

Your understanding in this matter is gretaly appreciated.

[DjSyla]

Barely understand what your saying Sir Don... whats with the stars between words?

[sir don john]

ok it a copy and paste and the stars are not in the email I sent them

[sir don john]

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snap shot on ios