Thread: Missing the Lich's Risen Dragon
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06-05-2016, 08:44 AM #1Prominent Poet
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Missing the Lich's Risen Dragon
The prize for [2]: Aerial Crate: Collection is the Lich's Risen Dragon with "lockbox Cooldown 5% Shorter". Is not in inventory after completing the quest.
IPassButter, it's pretty hard not to notice that 5% time reduction for boxes. Please get this taken care of.
This happened on all 4 toons. One already had the Dragon, still has only 1
The others don't have anyLast edited by Jnsolberg; 06-05-2016 at 09:24 AM.
Purple Squirrel
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06-05-2016, 12:12 PM #2Newbie
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Same for me, finished quest on both toons, nothing in inventory!
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06-05-2016, 02:32 PM #3Live Operations Robot
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We are investigating this problem and will have it fixed soon.
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06-06-2016, 12:42 AM #4Newbie
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Same here, raised a ticket.
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06-06-2016, 07:42 AM #5Prominent Poet
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IPassButter, we have a bigger problem.
Day 1, Tipster Toad is missing (5% wall damage)
Day 2, Lich's Risen Dragon is missing (5% lockbox cooldown)
Day 3, Matanzan Bonelord is missing (2% Allaince attack)
Wrapper, Hellgate Tidemage is missing (5% Allaince Defense)
None of the units are in inventory and none of the boosts.
This is unacceptable and needs to be fixed ASAP. Before the event is over so we don't get ticket replies that the event is over, so too bad.Last edited by Jnsolberg; 06-06-2016 at 08:29 AM.
Purple Squirrel
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06-06-2016, 11:34 AM #6Live Operations Robot
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We believe we have solved this issue. When you log back into your accounts check if the items in question are in your inventory.
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06-06-2016, 12:13 PM #7Steady Scribe
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Nope didn't work
Originally Posted by IPassButter
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06-06-2016, 12:19 PM #8Live Operations Robot
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Please check once more. Originally Posted by Lunagirl
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06-06-2016, 12:37 PM #9Steady Scribe
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Yes it worked this time - thank you Originally Posted by IPassButter
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06-06-2016, 12:46 PM #10Prominent Poet
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I've reloaded a number of times. The Tide Mage is in my inventory, but: Originally Posted by IPassButter
Day 1, Tipster Toad is missing (5% wall damage)
Day 3, Matanzan Bonelord is missing (2% Alliance attack)
Wrapper, Hellgate Tidemage is missing (5% Alliance Defense)
Please get these fixed!Last edited by Jnsolberg; 06-06-2016 at 12:59 PM.
Purple Squirrel
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06-06-2016, 02:01 PM #11Live Operations Robot
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If you have not yet received the items you're missing we will be running another compensation operation tomorrow after our data is updated and the event has ended.
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06-07-2016, 12:18 PM #12Live Operations Robot
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Compensation has been completed.
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06-07-2016, 12:34 PM #13Prominent Poet
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[
Just checked, and the two big units are in inventory! Thanks for taking care of this so quickly! Originally Posted by IPassButter
ATTACH=CONFIG]7785[/ATTACH]
Oops, the Toad isn't there. We really don't care about wall damage, but it was a prize that you offered. You should issue that reward too.Last edited by Jnsolberg; 06-07-2016 at 02:54 PM.
Purple Squirrel
