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04-21-2016, 03:41 PM #1
- Join Date
- Feb 2013
- Posts
- 182
Omg. Widespread problem error login detected on another device
Help. A majority of our guild is getting errors and characters are gone. Even though the correct Game Center account is listed a level 1 character is there. We have thousands of dollars invested cumulatively. Fix yesterday please
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04-21-2016, 04:46 PM #2
- Join Date
- Feb 2013
- Posts
- 182
It's at 17 guild members now
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04-21-2016, 04:51 PM #3
Hey Krissy, we're looking into the issue.
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04-21-2016, 06:40 PM #4
- Join Date
- Feb 2013
- Posts
- 182
Our guild completed 5/5 and the ones who stayed in guild (27 people so far) gave error. The ones that jumped out are fine ???
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04-21-2016, 07:18 PM #5
- Join Date
- Feb 2013
- Posts
- 182
It seems it's guild specific. I am a part of demonic Knights guild 358719109. Anyone in guild can't log on
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04-21-2016, 09:05 PM #6
- Join Date
- Feb 2013
- Posts
- 42
I am a member in this guild and it has been more than 7 hours that I can't log in. We are lossing progress in the game - I won't finish iltq because of that.
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04-21-2016, 11:56 PM #7
- Join Date
- Feb 2013
- Posts
- 42
Gree it had been 10 hours by now, no one in my guild can log in.
Are you trying helping us ? or is it a sign for us to quit ?
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04-22-2016, 03:54 AM #8
- Join Date
- Feb 2013
- Posts
- 42
It has been 14 hours now, war soon starts
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04-22-2016, 03:55 AM #9
- Join Date
- Jun 2014
- Posts
- 28
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04-22-2016, 09:53 AM #10
Any news about this problem? We have already missed out on the Iltq and numerous box openings. Our gold buildings have been raided and we have received no response from any emails sent to support. War starts in a few hours and we have no idea if we will even be able to participate. Any sort of update would be greatly appreciated.
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04-22-2016, 11:23 AM #11
I apologize that I have nothing new to report, we're still investigating the issue.
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04-22-2016, 11:57 AM #12
Hey guys,
If you're seeing the new level 1 account, can you write in a ticket from that new account? It will help with the investigation.
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04-22-2016, 12:16 PM #13
- Join Date
- Feb 2013
- Posts
- 182
We can't. When we try to log in it says error login detected on another device. Restart your device. Never get into the game. It's our entire guild 48 people. Different devices different iOS systems. Only unifying factor is our guild code. Game Center still works with other games. It's your code somewhere.
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04-22-2016, 12:41 PM #14