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10-22-2015, 09:02 AM #1
- Join Date
- Jan 2012
- Posts
- 265
Ok Sirius, did you (Gree) lie to us?
First, offering a reward, letting folks spend money/resources farming that reward, and then stealing that reward flat sucks.
However, as you instructed, I sent the ticket to support. First, I got the canned response, then I got the response that they assigned my ticket to a specialist. However, after investigation I got the following:
Thank you for your patience.
I understand your frustration and apologize for the difficulties that were experienced.
Unfortunately, we are not authorized to offer any compensation. I will pass your feedback directly to our developers for further consideration. Again, thanks for taking the time to message us.
If you have any other inquiries, please let us know. Have a nice day and thanks for gaming with us!
Regards,
Travis
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10-22-2015, 09:04 AM #2
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10-22-2015, 10:08 AM #3
IMHO, which is not an official GREE opinion, you exploited a glitch, an obvious error, and really don't deserve to be compensated for the resources you used while exploiting that glitch/error.
You can't argue that it was a legitimate reward drop for a low-level RB, when you knew it was the same reward for finishing RB Normal. The error was obvious to many players. Exploiting it was a poor choice... just sayin'Line ID: clementine88
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10-22-2015, 10:38 AM #4
Why are we to blame for the errors of a company, which cannot put together a viable product? Has there been a single event in the last year without some sort of error?
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10-22-2015, 10:41 AM #5
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10-22-2015, 11:10 AM #6
- Join Date
- Jan 2012
- Posts
- 265
Exploited a glitch? Uh, no. It was a legitimate reward. Even Sirius said to submit tickets.
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10-22-2015, 11:11 AM #7
- Join Date
- May 2012
- Posts
- 508
Gree is taking crooked tactics to a whole new level. No way do I believe all these errors are by accident, they are done on purpose by gree to try and rob players of their money.
MW 186 619 883 Crazy Canuck lvl 230
KA 663-969-341 Elijah lvl 213
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10-22-2015, 11:19 AM #8
Tossing this to the team as THAT should not be the response to players.
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10-22-2015, 11:24 AM #9
You knew it was not a legitimate reward drop unit for an L30 RB. Everybody knew that.
I'm not saying players shouldn't be compensated but stuff happens.
Thank you, Sirius! I know you're working on getting this resolved... takes time to get everybody on the same page.Last edited by Vile Lynn; 10-22-2015 at 11:27 AM.
Line ID: clementine88
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10-22-2015, 11:33 AM #10
- Join Date
- Sep 2014
- Posts
- 954
Sirius, would you also please care to let us know what is going on with EB? many of us have spent gems and lots of time to kills OVER 100 bosses, but the mayority has have their goals reset again and again to 50/100 kills
if in doubt, I guess all what support needs to do is check players inventory to see how many of the EB rewards they have, and you will confirm many with over 100 of them
Please give us an answer as to how will support handle this as EB is to end in 2 hours
FYI, I sent ticket 2 days ago, and still waiting for a response
thanks
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10-22-2015, 11:36 AM #11
The team is working on that as well right now in fact.
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10-22-2015, 11:38 AM #12
- Join Date
- May 2014
- Posts
- 103
Actually no one could be 100% sure that was not the reward as we cannot read minds and GREE is run by a bunch of imbeciles that can't roll out an event bug-free to save their lives. We are frustrated by GREE's incompetence and just want GREE to fix the issues that plaque this game.
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10-22-2015, 11:39 AM #13
- Join Date
- Sep 2014
- Posts
- 954
So, Should I have hope that the "ghost of black feather" will be added to my inventory and to all other players that won it? (1- completed 50 kills, 2- completed legendary (35 more kills) and 3- killed 100 bosses (for insurance killed about 25+ bosses) even though goal keeps reseting to 50/100
I know it is hard sometimes to find the bug and fix it, but any idea when we should expect the EB issue to be resolved and prizes delivered?
thanks
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10-22-2015, 12:02 PM #14
I think its good us the players find these mishaps. However, it isn't exactly rocket science to make a game work in the correct manor. I think GREE needs a complete reformation, led by a gamer so they can address any issues, also, programming a game isn't hard. Just need fingers, eyes and a decent understanding of code language.
In conclusion, GREE NEEDS a reformation, new CEO, because its what the players want.♛CK-The Reaper Zc♛
"COLD & Karma=Mayhem!"
Harassing Peoples' Wallets and Taking peoples' Souls since the Beginning of Time
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10-22-2015, 12:08 PM #15