Hey Guys,
Wanted to note that yes, we are still here working on the issues with the event. We should have a few developers chiming in on the more technical aspect of things when possible regarding this but in the mean time, this is frustrating on both our parts.
Things will be sorted out as our team can get everyone's rewards sorted for their progression in the event and anything else tied into it all. Please send in a support ticket with your feedback and concerns as our team will explain further.
Try to enjoy the event and we will make things right by far.
Seriously do apologize for this and so noting your guys feedback.