The short heroic has had serious fallout. Four in our little guild went for it and I was the only one to get the plus. My GS fell three fragments short when they stopped dropping for him. Another got discouraged and didn't even get the normal because of the bad drop rate. Both of them are quitting the game. The fourth got the normal and didn't even try for the plus. Is that how you want this game to work? F2P people buy gems too; people who quit in disgust don't. When heroic mode started it was a fun way for the lower end to take part and improve their gear. Now you've broken it so people quit. That's your feedback.