Thread: my account is gone
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02-26-2015, 06:17 AM #16
- Join Date
- Aug 2013
- Posts
- 177
Any update here?
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02-26-2015, 11:33 AM #17
- Join Date
- Aug 2013
- Posts
- 626
After 60 hours (!!!!) I finally get a response asking for more info as if it was a transfer The device ID and email are same - so there is no question needed to be asked.
I have heard from many who have also had their characters disapear after the game center update by Gree. ANd Gree really seems to be in no hurry to fix.
I must ask why should anyone spend money when their toons can disappear.
A crazy idea - how about we have a normal war and Gree fixes their major bugs. That makes far too much sense I suppose.
I love this game -but ever sense the ironically titled player appreciation month - gree has one into overdrive trying to kill it.
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02-26-2015, 11:38 AM #18
- Join Date
- Apr 2013
- Location
- USA
- Posts
- 101
GREE: why is this taking so long. He's been playing this character for a long time.
While I appreciate the game center link, there are times that you will still need to help recover a lost player. This is clearly one of those.
Please recover her and add her quickly into the guild she was meant to be in.
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02-26-2015, 12:57 PM #19
- Join Date
- May 2013
- Posts
- 995
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03-01-2015, 01:31 PM #20
All I can say is WOW !! lost my account on Friday , went to log in and asked me to start a new acct !!! have been trying since to get it back ! anyone have any ideas ? that stooped game centre keeps giving me the wrong acct start up ? should I reset my phone ?
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03-01-2015, 01:46 PM #21
- Join Date
- Aug 2013
- Posts
- 626
Send a ticket
Finally got Maddy back but after years of work she is really hurt having missed this war. Should have been easy.
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03-02-2015, 01:43 PM #22
Crikey !, just lost all my other accts now ! what the h3ll is going on here ! ? now I cant even send a ticket !!!!
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03-02-2015, 02:11 PM #23
- Join Date
- Jan 2015
- Posts
- 796
Hi,
Sorry to hear it. Here's a direct link to CS, please give it a try: https://games.gree-support.net/hc/en-us/requests/new
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03-03-2015, 12:00 PM #24
- Join Date
- Feb 2015
- Posts
- 388
6 days for a reply on this forum from Relic or another 6 days you really don't gave a damn
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03-03-2015, 01:54 PM #25
have sent 2 support mails through , one for each account, and given I am Founder of Guild and couldn't participate in wars is not good ! so now just waiting...........waiting ......waiting
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03-04-2015, 05:46 AM #26
- Join Date
- May 2013
- Posts
- 995
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03-04-2015, 02:05 PM #27
still no reply......my guild have gone of their chops due to my lack of playing, I explained that accts are lost and waiting, they will boot me soon....c'mon Gree its not that hard..i have even given you my Player Number and registration code.
Waiting........................................... .................................................. ....
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03-05-2015, 04:35 PM #28
and still waiting........................................... ...................
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03-08-2015, 02:06 PM #29
and still nothing...............c'mon gree whats the go , its been over a week, your losing my money by not getting it back to me.