Legalious, I'm not sure if you realize it but your posts come off as derisive and condescending. You seem to have a bad habit of admonishing commenters for what they say such as what your last post stated, that the forum is not a place to have your tickets addressed/answers. The developers spoke directly to multiple commenters during the last AMA stating that their tickets would be forwarded to support to be addressed thus creating a behavior of those who visit this site that their concerns would also be addressed if they made their ticket numbers known. For whatever reason we are all hopeful that proper order will be restored, that a fully functional game will exist and posts noting a ticket number are made because it is one of the few ways someone who is completely frustrated by the lack of progress can feel like they are being heard. While support isn't monitoring and directly answering to posts here on the forum if it gives someone hope or a feeling of recognition then let them. They are sharing their experience so that their concerns are not fully ignored. This lock out, persisting for as long as it has is ridiculous and the lack of transparency and progress is beyond what is acceptable. Not quite sure what your role is but people are looking for information regarding the state of the game to be shared, not for their hands to be slapped.