Still Locked out?

[CrazyNerdyGirl]

Hey all,

It has come to our attention that players are still locked out. If you are locked out, please post only your CS ticket Number in this thread CS can go through and look into your tickets.

If you haven't submitted a CS ticket, please create one in game with the following information:
- Profile Name
- New account invite code
- Associated game center/google play account #
- Original Invite code

If you are unable to access the game, please submit a CS ticket here
URL Link: https://games.gree-support.net/hc/en-us/requests/new

[PEZZSTER]

CrazyNerdyGirl,

Ticket number# 2116033, still without account

If you need more information from me, CS has my email address as i have sent many emails about this topic.

Thank you,

[clown]

Still no game... Have replied multiple times with requested info... ticket #2132916

[CrazyNerdyGirl]

CrazyNerdyGirl,

Ticket number# 2116033, still without account

If you need more information from me, CS has my email address as i have sent many emails about this topic.

Thank you,

Can you check your account now?

[Bob Ortel]

Ticket number 2132779
Merry Christmas and thank you!

[clown]

Thank you CrazyNerdyGirl

[Sparkle]

What if you experienced long periods of being unable to log in but they resolved themselves after several hours? This occurred multiple times during the 7 days including right before the final battle.

[junkkicker]

Ticket number 2149298. Original ticket number 2119815.

Thank you

[andrew3wt]

Ticket number# 2114860

Sent all the information in, if you need more information please email

Thanks

[Blankboi]

Ticket number 2137070 thank y

[Serg]

Ticket #2135109. Thanks.

[DIABLOPEZ]

Ticket #2114815

Its been 13 days now, lost account!

Finally 4 days ago a mail requesting certain account details, i replied within 5 minutes.with account screenshots and purchase screenshots

No news after that.

[Chris_]

Ticket #2117197. I'm the leader of a top 50 faction and it really hurt my faction this war not having walls and me being dl.

[CrazyNerdyGirl]

Keep those post coming in so we can help you guys get back into your accounts.

[CrazyNerdyGirl]

What if you experienced long periods of being unable to log in but they resolved themselves after several hours? This occurred multiple times during the 7 days including right before the final battle.

Can you please send a CS ticket in, so we can investigate?