Hello Discprodigy
Yes there is a plan for a skill reset and it should be coming very soon in one of our next client deploys. We will be offering one skill reset to our entire player base for free when the feature goes live. There are plans to also offer them as rewards and prizes from our live ops events.
Yes we plan on releasing new levels for the crafting building very soon.
We were never trying to make any of your characters obsolete. We were looking to give the players a new way to grow and progress with their main characters.