you should have that cough checked out
you should have that cough checked out
Line ID: clementine88
I m still missing "Chester Binoculars"... please fix.... i m going to send 3th ticket
Have a little patience and stop sending new tickets! It takes time for Gree to address each ticket and every new ticket you send just adds to their pile of work. More tickets sent means a longer wait for resolution, for everyone!
my scary is that gree will forget it.. i just want remember..
We go through tickets in the order that they're received. As you can imagine, it's not that fast to manually credit prizes to a ton of players. Please be patient with us and we will get to your ticket as soon as possible.
Since everyone is supposed to have 1 of each prize, you can make a script that looks for any items with 2 as the quantity and set the quantity to 1.
We could make a script that looks at syndicate rank and then checks if the player received the prize, but as players have changed syndicates since the event it's not possible to run a script for it. Trust me. We'd much rather have a script handle this if we could.
The problem isn't waiting for GREE to issue the rewards... well, kinda' (should have been rewarded in the first place, but...) The problem is that CS is closing tickets without crediting those rewards so players send in another ticket. Maybe the tickets should stay open until the rewards are actually credited to avoid the confusion and extra tickets.
Line ID: clementine88
I still missing chester binoculars...is possible that it took all this time? a my ex member received his reward, but he sended a ticket like me.. so I don't know why he yes and me no.. still no response from support.. still waiting .. hoping well
I am still waiting an answer.. still missing prize, and not only me
How to send the ticket about chester assault event prize??
You have to go on your profile and click ''Contact us'' in bottom right
It's not even been one month. Gree has been known to take 3 or 4 months to resolve tickets at times. It's worse when angry people send more tickets than they need to, and you can bet that happened over this problem.
So wait another 60-90 days. Your ticket will probably be addressed and closed by then.