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  1. #4

    Join Date
    Jul 2014
    Posts
    83

    Your account CAN be restored.

    Update: Gree was wonderful once they were able to get to my ticket. I gather the delay was due to work that they were doing on the process used to transfer an account to a new phone ID, etc. They were able to restore my account completely and the only thing I had to do was re-join my alliance. And get used to the new power boost that they gave to all R, SR, and UR units. Wow, what a difference! Anyway, I posted an update in the event someone else has this happen to them. Your account CAN be restored. Here is the info you need to gather before contacting Gree: your game name and level, amount of gold in your bank (if any), the original install date (can be found under your purchase history in iTunes Store), and the dates, package type, and amount of any purchases you have made (also found in your purchase history in your acct at iTunes Store). I hope this info helps anyone who has this problem in future.
    Last edited by Ldomino; 11-05-2014 at 06:59 AM. Reason: Addition

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