**OFFICIAL** Feedback and Suggestions Thread!

[Marco_]

I only use the 4-hit for a Sentinel removal, and then only if someone else has reconned (1-hit) and confirmed their armor/level first. Agree one should minimize waste.

Even then you at most win 1 energy, since a sentinel goes down in 6 failed hits too. (Well, if you power attack kills the sentinel, you get the points for the kill, so that's something... But the same would be true if you killed it on your 3rd or 4th normal hit.)

[Marco_]

And I'm pretty sure it's not that difficult to implement a simple refresh button. I could code that in my sleep xp

Well, odds are high that "simple refresh button" would cause unexpected interactions in a few places and crashes for some people... ;-(
At my work a webapp has a procedure that falls in the category "do not touch this unless you want to spend man-weeks rewriting, splitting and writing tests for it" and based on past performance, Gree probably has lots of those in the KnD code and ignore the "do not touch" warning way too often...
Most software projects probably turn into Ctulhu-like monsters over time, KnD probably one of them.

[sxespanky]

do not touch

polo!!!!!!!

[Nzectwowuser]

I would personally just like to say I love this new update. The raid boss is interesting, entertaining and fun to have competitions in. Although there are bugs, both helpful and not, I think it was a great update. I was about to take a break from this game, but Gree has sucked me back in for a good long while.

[Rookeye]

I agree, Nzect...darn you for saying it before me!

[Toast]

I wish, that when you submit a support ticket, that it didn't take over 48+ hours for a response, or that when something like this "Epic" mess up occurs, we get some actual feedback in intervals of more than a single response in a 4 day time frame. As for myself, and several other players, we spend actual money on this game, and expect to be treated more like paying customers, rather than a disposable commodity, but then again, customer service/support seems to be a thing of the past.

[Marco_]

I wish, that when you submit a support ticket, that it didn't take over 48+ hours for a response, or that when something like this "Epic" mess up occurs, we get some actual feedback in intervals of more than a single response in a 4 day time frame. As for myself, and several other players, we spend actual money on this game, and expect to be treated more like paying customers, rather than a disposable commodity, but then again, customer service/support seems to be a thing of the past.

That's capitalism for you: keeping staff levels just a sliver above the point where customers jump ship in droves gives the best profit margin...

[Toast]

That's capitalism for you: keeping staff levels just a sliver above the point where customers jump ship in droves gives the best profit margin...

You know, that's the most sensible and truest retort I've received from almost anywhere, but Gree's 1 flaw is the competitive market angle, they are far from a monopoly in the mobile gaming industry, and when supply and demand come to a point where free and money collide, individual patience will play a large part in this, however, like most suspenseful situations, i.e. the "car crash", we'll inevitably hang out to see what happens next. Thank you tho, for an intelligent reply.

[hispandrix]

Has anyone thought about re-tooling the chests? For instance, why should it cost more to craft an Exoskeleton or Dragon Horn (which are low tier four star armors)?

I think Gree should revamp these and replace some of these items with other past Epic Boss armor drops. It doesn't have to be spectacular, just something.

[hispandrix]

I'd also throw in a suggestion for Level 100+/expansion

Make up a gauntlet level. It would just be game boss after game boss. Let it start at level 1 difficulty (which a level 100 player should be able to beat with ease), and then grow from there. There's 13 bosses in the game, make the requirement for the gauntlet 100+ to start. Make rewards out of it, use it as a weekly challenge even or permanent add.

As for the leveling, I know that's been a topic of debate, but realistic plans to help encourage leveling should be a slight increase in stats. It doesn't have to be crazy, make it like a 0.10-0.50% per level. At least give some incentive where it makes higher levels tougher to fight, like it should be.

What's the point in a challenge if I can just buy my way into armor, hit 100, and there's nothing left to accomplish?

[legalious]

It would be nice if we had more community events on the forum and on Facebook. Post images of fights or armor to where people have ability to win prizes like armor or can suggest a monster that will appear in game. Show support for the game and they reward one either by a poll or best picture etc.

[sxespanky]

It would be nice if we had more community events on the forum and on Facebook. Post images of fights or armor to where people have ability to win prizes like armor or can suggest a monster that will appear in game. Show support for the game and they reward one either by a poll or best picture etc.

you would first need a pr team who regularly checks their forums / facebook.

[Jun-fan]

It would be nice if we had more community events on the forum and on Facebook. Post images of fights or armor to where people have ability to win prizes like armor or can suggest a monster that will appear in game. Show support for the game and they reward one either by a poll or best picture etc.

As far as I can remember, there have only been two such events: one was to tell a story about the history of your main knight in 3-4 sentences on Facebook (that didn't go over too well since the winners were over that limit, and Gree basically said that since most of the entries were beyond the 3-4 sentence limitation, that rule was disregarded) and the other was related to the Cyclops EB, where we had to find a meme about a cyclops (this came about because Gree never made a formal announcement about the new EB as they do with others). The award for the FB contest was the Arcane epic, and I'm not sure if the winner of the Cyclops event ever said what he/she got from that (Elita asked the winner to PM her with his/her friend code, but no one ever heard what happened after that).

Community events would definitely be something neat to have in order to bring us all together. If anything, a community event right now might help distract everyone from the raid issues and get them focused on something constructive.

[NaturlBornKiller]

Protect your players accounts, mine and some friends of mine accounts got stolen, reported issues aint being replied with the answer concerning the issue, we put a lot of time and money in it and feel disrespected by not even get a reply towards the reported issue.

Please take some action against this account stealing hackers and give me my account back please

[Bonaya]

Make customer support a whole lot better.

This happened multiple times before:

Yesterday, I sent a customer support ticket to GREE. This ticket was about the free gem video offers. What happened? I got an answer with the following:

Hello Bonaya,

Thanks for contacting GREE support. At this time we are experiencing a higher then normal ticket volume, and we apologize for the delays in raid boss rewards and any technical issues you are experiencing.

If you have not received your raid boss reward, please try the following steps:

1. Force a save up (changing your Knights name name is an easy way to trigger it)
2. You'll get force loaded/game will re-start
3. Once re-loaded head to the raid boss screen
4. Claim rewards

If you still do not receive your rewards after following these steps, please write back and we will have our development team personally look into your account.

From the entire Knights & Dragons team, we thank you for your continued patience and understanding while we work through these issues.

Best Regards

This just doesn't make any sense. My issue wasn't about the Raid Boss, the rewards, or anything like that. Improve your customer support please!