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Thread: 730gems

  1. #1
    Steady Scribe
    Member Since
    Oct 2013
    Post Count
    86

    730gems

    I picked up my iPad and when I picked it up I noticed it made me purchase a 730 gem unit that I cant use. There really needs to be a confirm button on these large gem uses. I sent in a request but after my last request I don't have high hopes.
    maybe someone will read this post and be able to do something....
    -Kenjo Megi
    -Scions of Abaddon-

  2. #2
    Steady Scribe Flipcydesae's Avatar
    Member Since
    Feb 2014
    Post Count
    77
    I've always had accidental upgrades reversed.

  3. #3
    Steady Scribe
    Member Since
    Oct 2013
    Post Count
    59
    Yeah good luck with that, and don't hold your breath
    Guild: Rangers of the North- top 150 free player guild - 849-487-037
    --- Jesters gonna raid ya ---

  4. #4
    Steady Scribe
    Member Since
    May 2013
    Post Count
    87
    It happened to me about 2 days ago and they have already reversed it. Just send a ticket.

  5. #5
    When it happened to me they told me to pound sand

    No chance they reversed it

  6. #6
    Consistent Contributor
    Member Since
    Aug 2013
    Post Count
    147
    Send in a ticket

  7. #7
    Steady Scribe
    Member Since
    Jun 2013
    Post Count
    73
    Quote Originally Posted by KenjoMegi1 View Post
    I picked up my iPad and when I picked it up I noticed it made me purchase a 730 gem unit that I cant use. There really needs to be a confirm button on these large gem uses. I sent in a request but after my last request I don't have high hopes.
    maybe someone will read this post and be able to do something....
    -Kenjo Megi
    -Scions of Abaddon-
    I can give you the reply message you will get. think i have Gree's canned message memorize by now

    Will start with something that may or may not be on topic and end with this


    I sincerely apologize for the inconvenience caused as I certainly understand how disappointing it is to deal with such issues. I can totally relate to your anxiety. So, I took the liberty to pass your feedback to our developers so that such issues can be taken care of in the future update.

    Thank you for your understanding in this matter.

  8. #8
    Steady Scribe
    Member Since
    Oct 2013
    Post Count
    86
    im getting a little bit nervous since I submitted a ticket right after it happened and haven't had any reversal yet...... the war is coming and I wanted to use those gems..... *tear*
    -Kenjo Megi
    -Scions of Abaddon-

  9. #9
    Consistent Contributor
    Member Since
    Apr 2013
    Location
    Warsaw, PL
    Post Count
    117
    Quote Originally Posted by KenjoMegi1 View Post
    im getting a little bit nervous since I submitted a ticket right after it happened and haven't had any reversal yet...... the war is coming and I wanted to use those gems..... *tear*
    Just ask iTunes support to cancel your last gem purchase. For me it worked.

  10. #10
    Steady Scribe
    Member Since
    Oct 2013
    Post Count
    86
    WOOHOO!!!!!!!!!!!!! got my gems back just in time for the war Thank you Gree
    -Kenjo Megi
    -Scions of Abaddon-

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