Crash Issue Update Thread

[CJ54]

Hey all,

We're aware of the crash issue that is happening with the latest data push, and the engineers are addressing it right now. As we get more information/timetable for a fix, I will update here. We apologize for the inconvenience while we are addressing this.

[Iron Maiden]

Thanks for letting us know you're working on it!

[KarenWill]

Thanks for letting us know!

[Totalwar]

Thanks for the update CJ54.

[The red Baron]

I hope we will get the time we loose and the gold if we are raided as we cannot donate.

[KM KAge]

I hope we will get the time we loose and the gold if we are raided as we cannot donate.

I lost quite a bit, my lenders were reduced to rubble.

[The red Baron]

Fixed, works for me now

[CJ54]

The fix is now live. Please let us know if you continue to encounter any issues.

[WhoCaresNotMe]

I just started getting the vpcrash. What do I do to resolve it?

[CJ54]

I just started getting the vpcrash. What do I do to resolve it?

You shouldn't be, we pushed a fix on the server. Let me know if it keeps up, though.

[WhoCaresNotMe]

It still crashes for me. What do I do?
Ps, I sent my player info in a PM.

[WhoCaresNotMe]

Reinstalling fixed it.

[goowokji]

How about a round of gems for this inconvenience?

[ACBerb]

Won't even start up for me... Reinstall ??? Won't you lose all your data ?

[Shadows]

Won't even start up for me... Reinstall ??? Won't you lose all your data ?

Think all your vital data is stored on Gree's servers so no, you lose no data on the reinstall.... as I understand it, sometimes it takes a couple reloads after reinstall for all the relevant game data to catch up though.. ymmv