a little respect would have gone a long way,
a little respect would have gone a long way,
No, they just outsource. I always seem to get replies around 11-midnight PST...there's no way customer service is working in the United States at that time of day (and before you say another time zone, that'd be 1-3 am, still way too early/late). They don't understand us because English isn't their first language. Unfortunately, that means 75% of these tickets they just send a halfhearted reply to and close because they can't be bothered to try and understand the problem.