Chalice Box Event Problem - 20% Magic Boost Not Added!

[King Ben]

Virtually impossible to track. What I have done before getting a notable prize:
a. Screenshot of stats before the prize
b. Screen shot of the prize
c. Screen shot of stats post the prize

In this case, I also took screenshot of the stats one hour after the bonus is reflected in my individual bonus section. By toggling between these screen shots, the issue becomes obvious.

I do this only for notable prizes so 'minor bonuses' like 2% increase and like are not tracked. I have no way of knowing if they are effective. 20:80 rule applies.

Could it be like this guy says, that your stats had already increased and all you were missing was the wording in your bonus unit category? I mean, people have so many bonuses for this and for that now a days, how would you even be able to calculate that you were missing one?

[CJ54]

This is verified fixed; it is correctly upping stats.

[King Ben]

CJ,

It is not working. I have followed up with ticket number 1077627 with 4 print screens of before and after. My attk stats increased by abt 20k upon receipt of the prize, which does not reflect the 20% bonus. There was virtually no change after the bonus is updated in my individual bonus section.

Could your patch has inevitably removed another 20% bonus on magic attack instead of being incremental? Please look into my ticket and not just brush it aside. Thank you.

This is verified fixed; it is correctly upping stats.

[anchlovi]

They fixed 2 things in the last data push:

1. They removed the 20% magic attack bonus from the Forest Guardian
2. They add a 20% magic attack for Spirit of the Chalice

All is good now.
Thanks CJ, though some people might experience stats degradation

[Ndrewtew]

This is what Gree replied;
20% magic attack stats modifier

Dave, Nov 05 04:13 (PST):
Hello Andrew,

Thank you for contacting GREE Support.

I'll definitely be able to explain you regarding this issue. I checked our records and see that you have already earned 3 items(Titan Blessing of Kings, Aroxil, Abyssal Commander and Forest Guardian) with 20% More Attack from Magic in the previous events. As you have already earned 3 units with the same bonus it will not stack with each other. Please note that the bonuses with the same item and bonus will not stack with each other.

Regards,

Dave
GREE Support
But I don't have Titan Blessing of the Kings and Aroxil, Abyssal Commander in my inventory.
Please help, ticket number #1078923

[King Ben]

Tee,

Thanks for sharing. I do not have any recollection that so called same bonuses of beyond 3 items will not stack on. This is absurd, to say the least. If this remains their stand, Gree ought to go and find a spider ........

[Nudist]

Also missing one...

[AppleMacGuy]

Tee,

Thanks for sharing. I do not have any recollection that so called same bonuses of beyond 3 items will not stack on. This is absurd, to say the least. If this remains their stand, Gree ought to go and find a spider ........

Exactly, that is absurd. Please can somebody rom GREE clarify that you can have more than 3 stacking 20% magic attacks.

[Guido69]

@CJ, Sirius

this is a very important issue. You cannot take away bonuses from units that people paid real money for to get. Nowhere has it been stated that you can only have 3 units with the same bonus. This is akin to stealing money.

If that is in fact true, you can be assured a flood of complaints and actions, and not only here on the forum.

[travelingsalesman]

Mine is currently not working, and if it is the case that I can only have 3, I would appreciate my entire gem spend from this box event to be returned to me.

[CJ54]

It isn't okay to post ticket info on the forums, but I'm leaving the one on the last page up because it was a flat out incorrect response from Support (not sure why, we're looking into that).

Tee,

Thanks for sharing. I do not have any recollection that so called same bonuses of beyond 3 items will not stack on. This is absurd, to say the least. If this remains their stand, Gree ought to go and find a spider ........

As stated above, that is incorrect. There isn't some set limit of the same type of bonuses that will cause them not to stack. I'm checking in with the designers about the Chalice again today and will post again when I have more info.

[JPNy]

Thx CJ for the update.
I was wondering why some bonuses could not stack and was worrying about the 5% alliance attack attached with the TK unit which I am about to win. I have already 2 units with this bonus and would be really angry if it doesn't apply on my profile.

[travelingsalesman]

Thank you for the quick response CJ.

[Guido69]

It isn't okay to post ticket info on the forums, but I'm leaving the one on the last page up because it was a flat out incorrect response from Support (not sure why, we're looking into that).



As stated above, that is incorrect. There isn't some set limit of the same type of bonuses that will cause them not to stack. I'm checking in with the designers about the Chalice again today and will post again when I have more info.

Thanks CJ for the clarification

[CJ54]

Thx CJ for the update.
I was wondering why some bonuses could not stack and was worrying about the 5% alliance attack attached with the TK unit which I am about to win. I have already 2 units with this bonus and would be really angry if it doesn't apply on my profile.

There are only two things that will make a bonus not stack, as far as I know, and neither of them fit this case:

1: It's the same exact item. Most items with bonuses, unless explicitly coded to do so, don't stack with themselves bonus-wise. The only time this has come up is when a very old item with a bonus was accidentally re-used when it shouldn't have been for an LTQ. We have stuff in place now to keep this from happening, and it hasn't come up in awhile.

2: It's two items from the same collect-10 event at a different power level. The way that we used to do collect-10 events was that the "grand prize" had stats based on the player's level, but had the same bonus. So if you were level 20 you might get an item with 200/200 stats and a +5% defense bonus or something, and if you were level 100 you would instead get an item with 700/700 stats and a +5% defense bonus. If you somehow got both of those items (normally due to a mistake like in #1), those bonuses would not stack since they were (as far as the code was concerned) the same item. This only applies to grand prizes from old collect-10 events though.

Both of the above cases are in place to limit the potential effects if someone found an item dupe exploit or hack of some kind, and again, neither seems to apply in this case. It's theoretical that a new bug of some kind could cause something unintended, but (being a bug) we would squash that as quick as possible and things would be back to normal.

Anyway, yeah. Everything else stacks. If you had 100 different items that each gave +10% raw attack, you would have +1000% raw attack.